Discussion in 'Blu-ray SteelBook' started by luke98, Dec 6, 2017.
Release date: November 8, 2018
Purchase link: FilmArena
Price: 719 CZK
Kinda sounds like an elitist attitude to me We can't have a cheeky dig at FA for such an early announcement but you're worthy to moan about us "moaning"? And it's not just an announcement, fyi. They're accepting pre-orders and taking money upfront as @Jhadur rightly pointed out. Pain in the a$$ if you wished to cancel as I believe they'll only offer store credit too
Film Arena need to sort out in regards to store credit issue if someone wants to cancel an order when ordered on-line or by phone
Retailers based in the EU - On-Line purchases
EU Law Consumer Rights Directive store credit is not a refund as you don't actually get your money back
Refund should be to Credit/Debit Card as in method of payment used to purchase goods
Customer has the right to cancel an order at any stage before dispatched and upto 14 days after receiving goods under Consumer Rights Directive for goods ordered on-line and receive a full refund.
The customer is responsible for the costs of returning goods if it's an unwanted item under the 14 days cooling off period and must be in it's original packaging and unused as in still sealed.
Store Credit for unwanted goods should only apply as an option if you purchased goods in a film arena shop itself as in not ordered on-line or by phone
Try explaining this to FilmArena
Jesus, it's still a choice. You aren't forced into pre-ordering right now are you, and if you did you are securing your copy well in advance. You can't have everything given to you on a plate. Suck it up, it's business.
I was just stating the facts as it sounded like you weren't aware it was actually a pre-order, and not just an announcement. Either way, saying we aren't forced into ordering isn't the point at all, lol. All too easy to say that
Every release on here is a b***h fest lol, and the majority of you are grown men.