Feel free to discuss any policies or experiences regarding this retailer here.
http://www.arrowfilms.co.uk
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Arrow Films-Steelbook Retailer Chat Thread
- Thread starter digitalbabe
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- arrow retailer steelbooks
Feel free to discuss any policies or experiences regarding this retailer here.
http://www.arrowfilms.co.uk
Anybody know what these are like for despatching?
I ordered monday and still havent heard a peep from them, im from the uk so i cant see why it hasnt been posted yet. Their website is crap too, no order info on it at all. I see no reason to even sign up if the only proof of order is the email confirmation
They don't send dispatch emails or have order history on their site. Rest assured your package will have been sent though.
Received the steelbook. Well packed in bubble wrap and thick card. Mint steelbook. They ship quickly but dont tell you but thats fine now i know 
i just received "foxy brown" and "blow-out" steelbooks, ordered directly from arrow.
well, please see the pics, and make your own judgment...
for me, thats the first steelbooks ever that arrived damaged (apart from some quite usual minimal paint chips or a small spine slash)... and the reason for this is the most horrible packaging method for steelbooks i've ever witnessed in my life. even zavvi does it better.
i will wait for the answer to my claim now, and see how they manage to apologize for that. anyway, if there is no siginificant improvement of the packaging next time, i will not order from them again.
well, please see the pics, and make your own judgment...
for me, thats the first steelbooks ever that arrived damaged (apart from some quite usual minimal paint chips or a small spine slash)... and the reason for this is the most horrible packaging method for steelbooks i've ever witnessed in my life. even zavvi does it better.
i will wait for the answer to my claim now, and see how they manage to apologize for that. anyway, if there is no siginificant improvement of the packaging next time, i will not order from them again.
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Is it cheaper to buy directly from Arrow themselves?
Do they ship outside the UK?
Looked at a few order confirmation email messages: £3.00 for one steel (Air Mail), £3.65 for two steels, free shipping for orders above £50 (could be a limited time offer, not sure). These were to Finland, so I'd imagine shipping to Ireland would be less or the same.
They sell a lot of their titles at a cheaper price for the first 2-3 weeks, Invasion of the Body Snatchers was only £13.99 and not a steelbook, but their 3 disc Texas Chainsaw Massacre 2 was £19.99.
They do ship internationally, it's probably worth mentioning though that they take payment immediately.
Its always best if ordering more than one item as they tend to use bubble mailers for single items.
Sorry to see that mate. Looks like ordering more than one steelbook at a time didn't get you better packaging in this case
Thinking about ordering Big Trouble in Little China Steelbook from them. The price is good but I'd rather not go through the hassle of the returns system for a few quid if it turns up looking like a banana.
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Just received Invasion of the Body Snatchers and it looks like they've listened to complaints about their packaging. It came wrapped in bubble wrap in a cardboard envelope
I'm currently experiencing problems whilst trying to browse and shop on the Arrow website. Can anybody else please let me know if they are having similar issues? I am trying to figure out if it's just a technical problem on their end or a problem viewing the website using my current browser.
(Sidenote: New collector here. Hello to all.)
(Sidenote: New collector here. Hello to all.)
I always try to buy direct from the likes of Arrow and Eureka even if it is a few pounds dearer.
I received 'Foxy Brown' like others wrapped in bubble-wrap in a cardboard envelope.
I received 'Foxy Brown' like others wrapped in bubble-wrap in a cardboard envelope.
I decided I wanted to make a set with Jackie Brown & Foxy Brown Steelbooks.
Anyway the Foxy Brown came yesterday, it was packed in their custom card envelope and bubble wrap, which I can't fault but it came to me bent like a banana, inwards on the bottom.
May have been TNT I think that did this, Royal Mail delivers to me from TNT, I think excess weight on my parcel has done this, as the parcel was damaged too, in the same corner or they decided to play football with it.
I contacted Arrow and they want it returned and will then send a replacement, I had to ask them if they would cover the return for the damaged Steelbook. Arrow say they will but want a scan of the return postage, never done that before but I'll get it done.
Anyway the Foxy Brown came yesterday, it was packed in their custom card envelope and bubble wrap, which I can't fault but it came to me bent like a banana, inwards on the bottom.
May have been TNT I think that did this, Royal Mail delivers to me from TNT, I think excess weight on my parcel has done this, as the parcel was damaged too, in the same corner or they decided to play football with it. I contacted Arrow and they want it returned and will then send a replacement, I had to ask them if they would cover the return for the damaged Steelbook. Arrow say they will but want a scan of the return postage, never done that before but I'll get it done.
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