Mulan (Blu-ray SteelBook) (Zavvi Exclusive) (The Disney Collection #19) [UK]

[digitalbabe]

Release date: July 21st, 2014
Purchase link: Mulan
Notes: gloss

The others: Zavvi Exclusive: The Disney Collection Blu-ray SteelBooks

See the entire Zavvi Steelbook collection

 

[Mojo]

Yes and, when they eventually answer, they'll offer you a 15% reduction on the price! I raised my query with them on Tuesday. On Wednesday they requested the pics. On Thursday they offered me a refund of 15% of the cost price, which I rejected as it's still available, so I want the replacement that I'm entitled to.

As of 5pm this evening, I am still awaiting a further response from them nearly 48 hours later (I sent a chaser via their Facebook page this morning).

Compared to Amazon, their "Customer Service" is appalling. When I had a steelbook from Amazon go astray in the mail recently, I raised it with them via their online chat, and they sent an immediate replacement by courier for next day delivery! Now that's what you call Customer Service, Zavvi!

Same thing happened with me after I rejected their 15% refund. After I refused it they took at least 3 days to send me the Collect + returns label, so I'm sure they will reply to you... eventually!

 

[aj101097]

Hello fellow ninjas..a question: is there any way to see how many of these are in left stock at zavi? Thanks in advance!

 

[UpsetSmiley]

Hello fellow ninjas..a question: is there any way to see how many of these are in left stock at zavi? Thanks in advance!

Not as I know of. You could try sending them a tweet or emailing them. I doubt they'll release such information, if it's anything to go by, all the others have been in stock for months on end, some of the best titles yet, Bambi and Cinderella are two examples.

I can't tell for sure but this was only released last week, so it should be in stock for a while yet.

 

[Filmbloke]

Mine finally turned up - and it is a beaut! Shame about the scratch on the front though...

 

[shyuan]

Damaged too........

 

[Mojo]

The amount of people reporting damaged items (including myself) is ridiculous! This release seems to be particularly bad in regards to damage

 

[Filmbloke]

Really enjoyed watching this tonight... Great fun! I can confirm that it is uncut with the headbutt intact.

 

[glennturner21]

2nd copy finall arrived today and is mint

 

[Kuzco]

3 copies ordered
3 copies received
3 copies damaged

Received 3 replacement copies and only 1 in safe conditions... clearly not due to packaging, dents were made before sending for sure!

 

[Doctor]

2nd copy finall arrived today and is mint

Received despatch email for my replacement copy today. Wonder if that means it will have been sent in a white box? Let's hope so!!

 

[roo]

Received despatch email for my replacement copy today. Wonder if that means it will have been sent in a white box? Let's hope so!!

It should do! I placed an order last week and it arrived in a cardboard box today

 

[UpsetSmiley]

It should do! I placed an order last week and it arrived in a cardboard box today

The original white boxes? I sure hope so, I use them often!

 

[roo]

The original white boxes? I sure hope so, I use them often!

Yep! Not a single scracth, dent or ding.

 

[Mojo]

Yep! Not a single scracth, dent or ding.

That's good to know! My replacement copy was shipped last week, so hopefully it will arrive in a box!

 

[Flloydo]

My replacement arrived today too but this time it has a scratch on it. My last one had the colouring run out on the back.
Got to send this one back now.
I think the brave was my most returned item to replace. Think I had 5 or 6 replacements in the end!

 

[NoDingsNoScratches]

Got mine. It has some corner issues, not a super huge deal, but it still bothers the freak out of me. What you ninjas think? See those dimple dings?

 

[leeloo]

You have to honour your name, mate. With these dings in the corner I would send it back right away.

Luckily mine came yesterday in mint condition, fabulous edition...on my top 3 favourite Disney steelbooks from zavvi along with Aladdin and Pinocchio.

 

[Doctor]

Received despatch email for my replacement copy today. Wonder if that means it will have been sent in a white box? Let's hope so!!

Well, I received it today, and it WAS sent in a white box, and it's mint - yippee! So glad I stood my ground in refusing the partial refund of 15% and demanding a replacement instead...

 

[ricster]

UK - Mulan

 

[shyuan]

My replacement arrived today but this time it damaged again!!!!