Tarzan (Blu-ray SteelBook) (Zavvi Exclusive: Disney Collection #29) [UK]

[digitalbabe]

Release date: December 20th, 2014
Purchase link: Tarzan
Price: £19.99
Notes:

The others: Zavvi Exclusive: The Disney Collection Blu-ray SteelBooks

Spoiler

Spoiler

Twitter guess for title of # 30
Thanks @omarbutt2012 on Twitter for guessing the right answer!

Spoiler

Follow us @hidefninja on Twitter and share your guess of what the last title in the Disney Collection will be. 1st person to guess correctly will get a little shout out in our thread, and thread will be updated and opened at that time. Thanks all for your support!

 

[Bigmac]

Best place to complain is social media! They would love you to just send them an email, it's then kept internal and they can just fob you off!

Social media on the other hand is a retailers worst nightmare! Companies have specialist teams who deal with all negative comments & complaints.

My daughter works at a call centre and this is home to about 20 retailers, they have a team who deal with all social media complaints and email's..

She told me that you get nowhere emailing companies direct but venting your frustration on SM sites will get you discount codes or refunds!

Not sure what zavvi's SM sites are like, but I have made them aware I'm not a happy bunny at getting my orders cancelled and payment taken! Still waiting on refunds also!

 

[paulboland]

Best place to complain is social media! They would love you to just send them an email, it's then kept internal and they can just fob you off!

Social media on the other hand is a retailers worst nightmare! Companies have specialist teams who deal with all negative comments & complaints.

My daughter works at a call centre and this is home to about 20 retailers, they have a team who deal with all social media complaints and email's..

She told me that you get nowhere emailing companies direct but venting your frustration on SM sites will get you discount codes or refunds!

Not sure what zavvi's SM sites are like, but I have made them aware I'm not a happy bunny at getting my orders cancelled and payment taken! Still waiting on refunds also!

Zavvi facebook you can no longer post comments on their facebook page they removed this option a few months ago
You can only post comments on a subject they have posted and they edit these regularly
Only way to post a comment is if it's a already a subject still listed on their Facebook page

If you look on their Facebook page you won't see posts to page section
Anymore

 

[thecardman23]

Zavvi facebook you can no longer post comments on their facebook page they removed this option a few months ago
You can only post comments on a subject they have posted and they edit these regularly
Only way to post a comment is if it's a already a subject still listed on there Facebook page

If you look on their Facebook page you won't see posts to page section
Anymore

No surprise there. Seeing as how they dont give a sh*t about their customers... thats exactly what i'd expect from them.

 

[Bigmac]

Zavvi facebook you can no longer post comments on their facebook page they removed this option a few months ago
You can only post comments on a subject they have posted and they edit these regularly
Only way to post a comment is if it's a already a subject still listed on their Facebook page

If you look on their Facebook page you won't see posts to page section
Anymore

Cheers Paul

I dont have FB so would be no good for me complaining on there, however I do have twitter and they cant block or suppress your comments on there

 

[keyjey]

My order got canned too. I am worried about the mastercard discount voucher that I used to buy multpiple items. I have a feeling that I am gonna loose that voucher . Got a standard reply from zavvi about pricing error and no mention of mastercard voucher.

 

[Nobby]

I ordered my Tarzan and Sleeping Beauty along with one other Steelbook through Zavvi.de and even used a €3 off 30 discount code so I paid around €10 for each and all have been shipped.
I am sorry to hear that many others have been canceled. Did anyone got a reason for the cancelation?

 

[UpsetSmiley]

Cheers Paul

I dont have FB so would be no good for me complaining on there, however I do have twitter and they cant block or suppress your comments on there

If you want to moan, Twitters your man...or woman

Silencing people won't work in their favour, their TrustPilot rating confirms this. Sorry mods, a bit OT there.

 

[charleybusko]

next time I see another "can't believe the price" deal, I'll be sure to order via zavvi.de lol
though I received order cancellation email, zavvi still charged me and order status is still processing

 

[nafosb]

Best place to complain is social media! They would love you to just send them an email, it's then kept internal and they can just fob you off!

Social media on the other hand is a retailers worst nightmare! Companies have specialist teams who deal with all negative comments & complaints.

My daughter works at a call centre and this is home to about 20 retailers, they have a team who deal with all social media complaints and email's..

She told me that you get nowhere emailing companies direct but venting your frustration on SM sites will get you discount codes or refunds!

Not sure what zavvi's SM sites are like, but I have made them aware I'm not a happy bunny at getting my orders cancelled and payment taken! Still waiting on refunds also!

One can go on social media and perform a wonderful symphony of negative comments and complaints against Zavvi but with a company this tone-deaf I don't think it will make any difference.

 

[kevindublin]

It's a shame they aren't as quick to email you an apology for their mistakes, as they are to whip the money out of your account for these "mistakes"

 

[howiesteed]

Mine got cancelled for both of them and I've tried to go through their messaging system if that fails ill sign up for twitter and have a go on there . I just think it's wrong . Ok they made a mistake they've changed it but to cancel and then say I can buy it more expensive . I figured out I spent about £70 a week with them in 12 months

 

[Bigmac]

One can go on social media and perform a wonderful symphony of negative comments and complaints against Zavvi but with a company this tone-deaf I don't think it will make any difference.

Well they have responded to me on twitter have asked for my order number. Not holding my breath but I will indeed make them aware they have peed me and many others off!!

 

[DonTorleone]

Got an email from their customer relations team, and they didn't even made the effort to fill my name and their company in prefabricated response.
They also didn't eve mention the shipped orders at the reduced price. Zavvi showing once more how much they appreciate you being their customer.
Seems like they have lost a customer.

Hello ***,

Thank you for getting in touch about your recent experience with ****.

I have been passed your details over from our Customer Service Department with regards to your order being cancelled due to a pricing error.

I am very sorry to hear about your recent experience with us, please accept my sincere apologies for this.

As you have read and agreed to our terms and conditions, we reserve the right to cancel any order where we see fit. Please see below for reference.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.

Unfortunately we will not be honouring this order on this occasion.

I am truly sorry for the inconvenience this may have caused to you.

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.

Kind regards,

xxx
Customer Relations Executive

 

[snooloui]

Now £13.99 at Zavvi:

http://www.zavvi.com/blu-ray/tarzan-zavvi-exclusive-limited-edition-steelbook-the-disney-collection-29/10994345.html?

 

[levi]

i doubt its sold out. id put money on it coming back in stock and being available in seeming abundance for months on end. in fact, id go as far as say this wont sell out until easter

my prediction from december 2014 was true. lol zavvi are such frauds, it was sold out for some time after release and has been available for 6 months (and still not sold out) including two periods of being on sale at a cut price...

 

[charleybusko]

This was £7.99 a while back and they cancelled a bunch of orders (including mine)
until the price drops back to £7.99, it's an easy pass

 

[Geek Tragedy]

This is a beautiful steelbook. Worth every penny even at the full price.

 

[gaeljet]

the back has an awful picture resolution... otherwise it's pretty ncie to me(jsut too bad for me that there's a metallic shine in some parts)

 

[IRON MAN]

Pretty pleased with these

 

[Phoenix M]

i imagine being only 2k or 2,5k of tarzan out there. maybe a reason why the price is so high everywhere else, and it's hard to find already...

I've gone and asked (the Dutch) Zavvi about the print run. Their reply:

Bedankt dat u contact heeft opgenomen met ons over Tarzan - Zavvi Exclusive Limited Edition Steelbook (The Disney Collection #29). Er waren 6408 kopieën van Tarzan - Zavvi Exclusive Limited Edition Steelbook (The Disney Collection #29). Als u verder nog vragen hebt, neem dan contact met ons op en iemand van ons team zal u graag verder helpen.

Met vriendelijke groet,
Anastasija Zavvi Klantenservice
Zavvi Nederland Team