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Watchmen: The Ultimate Cut + Hardcover Graphic Novel [US]
- Thread starter Pieter V
- Start date
And more recently, with the release of Star Trek: The Next Generation Season 1, Collectors Edition, Steelbook (Amazon.de).
I was going to get this but with all these damaged sets I don't think I will get one, it doesn't seem worth the hassle.
when it arrives.
Yeah I hope there's no damage. Although I want what's inside the box. So if the outer box is damaged I don't care too much. If there is one of course. For $32 I got nothing to complaint about lol.
Looks like mine's been stuck in customs since Thursday, and it still hasn't shifted.
Eventually I thought this through and cancelled my pre order couple of days ago.. Though I'll try to get this next month
I was going to get this but with all these damaged sets I don't think I will get one, it doesn't seem worth the hassle.
It make sense given that : WBSHOP is showing this set as "NON RETURNABLE SKU" ooohhhhh
Mine finally arrived today. I didn't realize it came with the motion comic I may have to watch that as well
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Mine turned up this morning in a reasonably sized box with a bit of padding, but there was still plenty of room for it to rattle around inside. As soon as I took the wrapping off I noticed damage to two of the corners (top right and bottom left)... they look pretty much like the one Simon posted in this picture here. I guess I should count myself lucky though, as that's the only damage.
Do you think it's worth me reporting it to Amazon? Even though I still plan to keep mine.
Do you think it's worth me reporting it to Amazon? Even though I still plan to keep mine.
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I would call them, no need to be rude about it just state the facts. Also Amazon is really cool about replacements, they usually send off the replacement before you even have to return the one you received. The way I look at is I just spent money on a product, it should come in perfect condition. If I break it that is one thing but if it comes that way well then I don't want to feel cheated, especially when you just spent hard earned money on it.
My copy that came from the WB had issues. The box was perfect and the graphic novel was not dented but inside the pastic casing that holds the disks were broken and cracked. So I called the WBshop and explained it to them. I didn't yell, I just said I personally feel bad when I open a new item and it comes damaged. They understood and are sending a replacement.
Cheers for the advice mate. I'm not angry about it... this stuff happens. I've had to deal with Amazon's customer service before and have always found them understanding and helpful too. My only worry is that if I return this one, how do I know the new one won't arrive the same or just as worse, as that's what happened with Simon. Plus I paid extra for import fees, so would they cover that or would I need to pay it again?
Obviously I'm gutted it's damaged, but I'm still pretty happy with the item and would rather avoid all the hassle with having to return it etc. I'll probably leave it a day or two and see how I feel about it then anyway.
I guess for me it was a no brainer living in the States as we don't have customs fees.
However if you do get a replacement how much worse can it get. Explain the situation to Amazon and see what they say then you can make the decision. I mean it is really to each their own, like I said above if I spend money I want it in the best condition possible. But for me I also have been very lucky and no imported items have ever come damaged, so I haven't had to deal with sending something back internationally.
I can say if something like that happened to me with an international order I too would probably be more lax with the item having to be 100% pristine, just so I wouldn't have to go through the hassle of getting a new one. But agian my suggestion mull it over a day, contact amazon, see what they say and go from there.
That is the only way to guarantee a mint set, unfortunately. It doesn't matter how well this is packed as the damage is occurring from inside the seal. For those that have this, just give it a gentle shake side to side and you'll hear/feel that the book inside has room to move. The weight of that is causing the damage.
I'm convinced the majority of these were damaged during either assembling and/or when being shipped to stores/warehouses. It's a gamble whether a replacement will come not damaged.
I kind of wish I never bothered now. I sent my replacement set back (as it was more damaged than the first) and I am still yet to receive a refund for the return postage costs (which was £8). Haven't heard back from the retailer since last Thursday either. Will give it a few more days before claiming via Paypal (which I'd rather not but if they give me no choice...)
