Thor (Blu-ray Steelbook)-Embossed [Portugal] - Page 5 - Hi-Def Ninja Forums

Thor (Blu-ray Steelbook)-Embossed [Portugal] · 06-16-2012, 04:05 PM

I just bought a Thor Steelbook from Portugal... Does anyone know if this plays Region A? It shows Region A-C not tested.. just checking! Thanks guys

RiX · 08-02-2012, 05:41 PM

Which email address is everyone using???

roseart · 08-02-2012, 06:26 PM

Quote:

Originally Posted by RiX

Which email address is everyone using???

I responded to the automatic emails, as it says to respond with more infor if needed. And, the response I got in English was from the same email:

fnac.online@fnac.pt

RiX · 08-02-2012, 06:33 PM

Thanks I did just that, it wasn't far off the response I posted on here a few pages earlier

<in that order

herodave · 08-03-2012, 02:26 AM

Quote:

Originally Posted by roseart

I responded to the automatic emails, as it says to respond with more infor if needed. And, the response I got in English was from the same email:

fnac.online@fnac.pt

I replied to the auto response yesterday with a stern email and I also sent it again via their website's contact form. I've got a response which I can barely understand but at the bottom it says to respond with more info so I just replied again saying more or less the same thing.

This is such a ball ache.

ygorrenato · 08-03-2012, 08:52 AM

Fnac.pt send steelbook to brazil?

roseart · 08-03-2012, 10:12 AM

Quote:

Originally Posted by ygorrenato

Fnac.pt send steelbook to brazil?

Please read through the last 3 pages of this thread. They apparently don't ship anywhere, but will be glad to take your money and hold it hostage until threatened or you send Liam Neeson in to get it back.

Bk2DaFuture · 08-03-2012, 12:04 PM

Finally got my refund today. Never again!

sunnyx · 08-03-2012, 12:25 PM

Quote:

Originally Posted by Bk2DaFuture

Finally got my refund today. Never again!

Oh you didnt get your two Thors? What a shame and a waste of time!

herodave · 08-10-2012, 07:38 PM

Got my refund today. That's last time I will be ordering from Fnac. Very poor customer service.

Uraki · 08-10-2012, 08:12 PM

I'm quite surprised by the amount of hassle ppl seem to have had with getting a refund.
Guess I was lucky. Got my refund within 3 days of them cancelling my order and I didnt even have to ask them to.

HUBMUSWELL · 09-13-2012, 09:56 AM

Thor - Limited Edition Steelbook

He he...HMV and FNAC working together and messing with me

Delay in dispatch Fnac.pt

Quote:

Please be advised that, although the date for dispatch of your order was 12/09/2012, yet we were unable to send all ordered items.

If any of these items was pre sale, remember that we can only make your submission on the launch date it was published, unless the delay in delivery of the item by the supplier.

For the delay, we present our apologies.

zesty · 09-13-2012, 10:01 AM

Quote:

Originally Posted by HUBMUSWELL

Thor - Limited Edition Steelbook

He he...HMV and FNAC working together and messing with me

Delay in dispatch Fnac.pt

And now begins the refund struggle

fiestaboyke · 09-13-2012, 10:20 AM

Damn, i wish i searched the forum first before i ordered my 2 steels, last week

Annybody else ordered it last week?

gbdragon · 09-13-2012, 10:23 AM

Prepare to be short changed by FNAC...

HUBMUSWELL · 09-13-2012, 10:51 AM

Quote:

Originally Posted by HUBMUSWELL

Thor - Limited Edition Steelbook

He he...HMV and FNAC working together and messing with me

Delay in dispatch Fnac.pt

And now the Email cancellation of Article Fnac.pt

fiestaboyke · 09-13-2012, 10:53 AM

I just send a email in english asking to cancel my order and 5 minutes later i get this email

Dear Customer Mr. Tom Mutsaerts,

The Fnac.pt appreciate your contact.

Regarding the issue that put us, we will inform you request a refund of
the amount in credit for your order.

The value should be credited in the next days, the bank account with a
Visa card that made the payment.

We regret this inconvenience and hoping to continue to deserve your
reference.

The Fnac.pt will always be at your disposal for any clarification or
suggestion.

See you soon in www.fnac.pt

08-10-2012, 08:12 PM	#82
Uraki Blu Belt Join Date: Jun 2012 Location: London, UK Posts: 302 SteelBook™: 382 Thanked 349 Times	I'm quite surprised by the amount of hassle ppl seem to have had with getting a refund. Guess I was lucky. Got my refund within 3 days of them cancelling my order and I didnt even have to ask them to. Last edited by Uraki; 08-10-2012 at 08:27 PM.

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08-02-2012, 06:33 PM	#75
RiX Banned Join Date: May 2012 Location: London, UK Posts: 917 Thanked 627 Times Member's Picture Albums	Thanks I did just that, it wasn't far off the response I posted on here a few pages earlier <in that order

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08-10-2012, 07:38 PM	#81
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fiestaboyke Orange Belt Join Date: Aug 2012 Location: Antwerp, Belgium Posts: 110 SteelBook™: 11 Thanked 152 Times	Damn, i wish i searched the forum first before i ordered my 2 steels, last week Annybody else ordered it last week?

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gbdragon Green Belt Join Date: Jul 2010 Posts: 260 Thanked 439 Times Member's Picture Albums	Prepare to be short changed by FNAC...

09-13-2012, 10:53 AM	#88
fiestaboyke Orange Belt Join Date: Aug 2012 Location: Antwerp, Belgium Posts: 110 SteelBook™: 11 Thanked 152 Times	I just send a email in english asking to cancel my order and 5 minutes later i get this email Dear Customer Mr. Tom Mutsaerts, The Fnac.pt appreciate your contact. Regarding the issue that put us, we will inform you request a refund of the amount in credit for your order. The value should be credited in the next days, the bank account with a Visa card that made the payment. We regret this inconvenience and hoping to continue to deserve your reference. The Fnac.pt will always be at your disposal for any clarification or suggestion. See you soon in www.fnac.pt