Guardians of the Galaxy (3D+2D Blu-ray SteelBook) (Zavvi Exclusive) [UK]

digitalbabe

Premium Supporter
Apr 12, 2009
42,351
USA
Release date: November 24th, 2014
Purchase Link: Guardians of the Galaxy
Price: £24.99
Notes: Includes 3D disc, Limited to 5,000 units
*Note: Live again as of 11/28-add both to cart from here. You should then see a 25.99 GBP discount applied in cart.

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If you do it that its possible all of the order will be cancelled

Wait till your steelbook payment has been taken and steelbook despatched and ideally delivered
unless the other part of your order has a release date same time


In your orders
Click View
Then click contact us
You will see list of items in your order
Tick the box only of item you want to cancel
Choose options below

Tell us more
Select an issue
I want to cancel my order
I want to cancel an item from my order

(You will see list of reasons you can choose)
No longer required

You can in message area expand on why you want to cancel if you want

You can still cancel part of an order using this method if another part of order has already been despatched

You don't always get lucky going down that route. I did it when I bulk ordered (Pocahontas, Buried etc) with a discount code, they refused to cancel the remaining unshipped items unless I paid back the discounted savings. In the end, they cancelled it and I didn't owe them anything. So it's worth noting.
 
You don't always get lucky going down that route. I did it when I bulk ordered (Pocahontas, Buried etc) with a discount code, they refused to cancel the remaining unshipped items unless I paid back the discounted savings. In the end, they cancelled it and I didn't owe them anything. So it's worth noting.

Tbh the steelbook was what £24.99 roughly? the discount got me £1 off, so i dont care about paying £1 extra on top lol

And tbf zavvi shouldnt have put the steel upto £49.99 just to make it look like a deal, they are just money vampires.
 
Well having spoken to someone last night Zavvi are going to be investigated over this item as there has been a quite a few complaints. It is 100% illegal in the United Kingdom either by store or online to increase the price of an item in order to then give some sort of offer/deal. They may very well receive nothing more than a fine of several thousand pounds, but it's better than nothing. If it was a mistake they would have corrected it by now. Whatever happens they deserve whatever they get for outright stupidity, and thinking they would get away with it.
 
Ok, took a gamble and cancelled the groot figure just moments after ordering the combo. Obviously not shipped the steel yet.

Anyone's guess what happens next.

A. They cancel entire order
B. They charge me full price for steel
C. I get steel for 24.99 (although I used a 10% discount code so actually 21.60)

Replies on a stamped address envelope.
 
Well having spoken to someone last night Zavvi are going to be investigated over this item as there has been a quite a few complaints. It is 100% illegal in the United Kingdom either by store or online to increase the price of an item in order to then give some sort of offer/deal. They may very well receive nothing more than a fine of several thousand pounds, but it's better than nothing. If it was a mistake they would have corrected it by now. Whatever happens they deserve whatever they get for outright stupidity, and thinking they would get away with it.

Yikes. Think back to last year when Zavvi mistakenly sent out PS Vitas to customers who refused send them back. Zavvi didn't like that one bit hence threatening them with court order. As long as it's not them getting fobbed off all it's all hunky dory.

Also, take a gander at the one day deals that have lasted since earlier last week. Who knew one day was made up of 168 hours? :cautious:
 
@cymon-h
When you reply to a members post you never ever edit members original post

You have edited my post to look as if I have said
I tried that but I still cannot cancel the Groot figure it just comes up as below
I never had this in my original post
 
Again to cancel part of an order that has an item already despatched
View/Cancel
1)Do not click Cancel
2)Do not click cancel item(s)online



Only do it this way

1)Click View
2)Click Contact Us
3)Tick the box beside Marvel Guardians of the Galaxy Pop Vinyl Figure only do not tick any other item you don't want to cancel
4)Tell us More
5)Select an issue
6)I want to cancel my Order
7)I want to cancel an item from my order
8)No Longer Required

Screenshot (45).png


Screenshot (46).png


Screenshot (48).png


You can if you want enter a message in
Tell us your message if you want to expand on reason why you want to cancel


9)Then Click Send An Online Message

You Will then in about 24 hours get a reply to your cancel request
 
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Again to cancel part of an order that has an item already despatched
View/Cancel
1)Do not click Cancel
2)Do not click cancel item(s)online


1)Click View
2)Click Contact Us
3)Tick the box beside Marvel Guardians of the Galaxy Pop Vinyl Figure
4)Tell us More
5)Select an issue
6)I want to cancel my Order
7)I want to cancel an item from my order
8)No Longer Required

View attachment 119194

View attachment 119196

View attachment 119197


You can if you want enter a message in
Tell us your message if you want to expand on reason why you want to cancel


9)Then Click Send Message Online

You Will then in about 24 hours get a reply to your cancel request
Thanks! Will try this- Any idea what % success rate to expect on this?
Think it's absolutely despicable that Zavvi are only allowing people to buy this steelbook at its original price by using this offer- it was mentioned above that this is in fact illegal; Not sure if that's the case or not, but morally it's very, very wrong..
 
Thanks! Will try this- Any idea what % success rate to expect on this?
Think it's absolutely despicable that Zavvi are only allowing people to buy this steelbook at its original price by using this offer- it was mentioned above that this is in fact illegal; Not sure if that's the case or not, but morally it's very, very wrong..
Its always worked for me I have used this method about 10 times
You get auto reply message in about 24 hours

You will get an email reply
It will always have this message
Thank you for getting in touch about cancelling order ****************
I am sorry to hear that you want to cancel this. We will request this straight away and then send you an email to let you know if it has been successful.
Did you know you can try to cancel an order yourself online?
- Simply log on to your online account.
- View your outstanding orders.
- Click on the cancel button.
- You will have the choice to cancel the entire order or just part of the order.
Please note that if the order has already entered our warehouse for processing, then the cancellation request might not be successful.
If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,


You will then get a reply after another 24 hours your order has been cancelled unless your item you want to cancel payment has been charged to your card or already despatched

Its always worked for me when release date is a few days weeks months away
 
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Any one else had a dispatch???

Nothing yet for me and others have been sent out i am kinda worried i will not get one yet it's still on the website in stock?????
 
@cymon-h
When you reply to a members post you never ever edit members original post

You have edited my post to look as if I have said
I tried that but I still cannot cancel the Groot figure it just comes up as below
I never had this in my original post

Sorry, my mistake, I was trying to reply to your post and did not realise I had changed it. Apologies Paul
 
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tokaman I appreciate what you are saying however these are being dispatched despite stating we are waiting for stock from the supplier and this is why i asked the question.
 
not sure if it is mentioned above but its states will be shipped when we get more fromour suppliers which is guessing is zavvi speak for we have none and never will

and i hvae just read earlier posts .....

does anyone else know that we have landed on the moon ?
or that the earth is round
 
tokaman I appreciate what you are saying however these are being dispatched despite stating we are waiting for stock from the supplier and this is why i asked the question.
It seems obvious to me that when it stated they were in stock they were being dispatched, now it says waiting for stock they cannot dispatch what they dont have.
 
It seems obvious to me that when it stated they were in stock they were being dispatched, now it says waiting for stock they cannot dispatch what they dont have.
I think if this is what it states, then it's time to fear the worst :( i had this status 3 times this year and Zavvi ended up cancelling these orders.
 
tokaman Fair enough we will have to agree to disagree i know people who have had theirs dispatched when it stated awaiting stock.

Anyway I get the feeling i am gonna miss this again.
 
I purchased one of these and says estimated despatch date 1/12/2014 we will see. Why they have to wait for stock from supplier i don't know, seems strange. Are these extra to the original 5000 units, or did they not receive the whole order at once, who knows. My copy better be mint especially after being conned into purchasing a toy tree :LOL:.