Guardians of the Galaxy (3D+2D Blu-ray SteelBook) (Zavvi Exclusive) [UK]

digitalbabe

Premium Supporter
Apr 12, 2009
42,351
USA
Release date: November 24th, 2014
Purchase Link: Guardians of the Galaxy
Price: £24.99
Notes: Includes 3D disc, Limited to 5,000 units
*Note: Live again as of 11/28-add both to cart from here. You should then see a 25.99 GBP discount applied in cart.

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Classic Zavvi week last week.

At one point they were selling complete star trek box sets for around £10 including The original series Blu Ray complete set.

They cancelled my order as it was a "pricing error" yet other people have received them and these are orders of 3-4 at a go.

Then they do this Guardians mess up oh it's back in stock so you order at same time other people order and yet again it's down to Zavvi's lottery as to whether you get sent one.

They are an awful company send out most of the stuff to me in perfect boxes yet inside for some reason the ends are dented is bizarre Amazon don't suffer this as much as Zavvi.

It's almost like they sit there just before dispatch and say "hate customers" then bash your lovely new box set against the wall just before putting it in their pristine box for delivery.

It's all so random and all so nuts.

With my copy of Guardians i too suspect they now fear people cancelling the figure and so are doing delaying tactics.

Zavvi soooooo messed up.
 
  • Helpful Post
Reactions: NoDingsNoScratches
Do Zavvi actually only charge you for the steel when you cancel the Groot though? I can't believe they would do that since YOU are the one who is backing out of the "deal". I'm pretty certain 99% of retailers would not allow it.

It's like going to a store to buy a TV and they say "£200 off when you buy a soundbar", then saying I don't want the soundbar and then keeping the £200 off, right?

I suppose technically they could refuse to cancel the toy unless you returned the Steelbook or paid the non-offer price for the Steelbook but they won't. A lot of people moan about their shortcomings but sometimes we can use them to our advantage.
 
  • Informative
Reactions: NoDingsNoScratches
Hello, does someone know if there are french subtitles and french language in this steelbook? I couldn't find that info anywhere.
Just checked and sorry mate but no French language or subtitle tracks.

From another site:
Audio
English: DTS-HD Master Audio 7.1
Spanish: DTS 5.1
Hindi: Dolby Digital 5.1
Subtitles
English SDH, Spanish, Portuguese, Danish, Finnish, Norwegian, Swedish
 
  • Informative
Reactions: chunk
They better let me cancel my groot toy, or i will be canceling all of my pre-orders with them. Which is close to £200.00 pounds worth, and i will never use them again. They can keep there GOTG steel also, not playing these games anymore, it's starting to get on my nerves that they treat there customers with such disrespect. At the end of the day you have paid full price for the steelbook, so i don't see why you can't cancel the toy tree. I'm a steelbook collector only, don't need a toy tree at my age.
 
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Reactions: davhyl and harry
You cancel by following the instructions below
Note only do this if the steelbook as already been despatched
Again to cancel part of an order that has an item already despatched
View/Cancel
1)Do not click Cancel
2)Do not click cancel item(s)online


Only do it this way

1)Click View
2)Click Contact Us
3)Tick the box beside Marvel Guardians of the Galaxy Pop Vinyl Figure only do not tick any other item you don't want to cancel
4)Tell us More
5)Select an issue
6)I want to cancel my Order
7)I want to cancel an item from my order
8)No Longer Required

View attachment 119194

View attachment 119196

View attachment 119197
You can if you want enter a message in
Tell us your message if you want to expand on reason why you want to cancel


9)Then Click Send An Online Message

You Will then in about 24 hours get a reply to your cancel request

Thanks it worked for me.
 
Got one extra now, cancelled mine. Should of been despatched today but still nothing [selling steels they don't even have is strange]. My neighbour ordered 2 copies 1 for him one for me despatched 2 weeks ago they haven't been delivered, so looks like i'm never getting a copy. Glad i have one on order with amazon de my last hope, going to source my steelbooks from elsewhere. Sad when its easier to get one shipped from the other side of the world.
 
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Reactions: grahamlan
Dunno why I've subjected myself to the purgatorial limbo that is Zavvi back-orders but I figured this might come before the bizarrely delayed amazon.de copy. And I know my son wants a dancing Groot so that's not a problem to do the dual-order - if it comes off!
 
I just received the following:

We're sorry that your order for the product(s) below has not yet been sent.
• Guardians of the Galaxy 3D - Zavvi Exclusive Limited Edition Steelbook (Includes 2D Version)
We're sorry this has happened. We're continuously looking for ways to improve the service we offer to you and we really hope you'll give us a chance to do better next time.

We're still following this up with our suppliers and we'll keep you updated on the status of your order.


I think that this will not be dispatched at all but would like to know where/how they plan to source this. :confused:
 
I received the same email and I assume that they will stop sending out the individual steelbooks until the dancing Groot has been released, so nobody cancels that part of the dual offer. I actually didn't mind the figure as I'm sure my kids will love it, but zavvi surely reads this and other forums and realized that most if not all Groot figures have been cancelled after the steelbook has been dispatched....

I just received the following:

We're sorry that your order for the product(s) below has not yet been sent.
• Guardians of the Galaxy 3D - Zavvi Exclusive Limited Edition Steelbook (Includes 2D Version)
We're sorry this has happened. We're continuously looking for ways to improve the service we offer to you and we really hope you'll give us a chance to do better next time.

We're still following this up with our suppliers and we'll keep you updated on the status of your order.


I think that this will not be dispatched at all but would like to know where/how they plan to source this. :confused:
 
I received the same email and I assume that they will stop sending out the individual steelbooks until the dancing Groot has been released, so nobody cancels that part of the dual offer. I actually didn't mind the figure as I'm sure my kids will love it, but zavvi surely reads this and other forums and realized that most if not all Groot figures have been cancelled after the steelbook has been dispatched....
I'm beginning to think the same now mate, they've probably realised what was happening and thought "hang on, multiple Groot cancellations? How do we stop this?" then came up with this tactic. Or they could have over-sold ... it wouldn't be the first time!

Luckily my work colleague is prepared to wait for this so no big deal if it is dispatched in january! And as I said before the Groot will be a wee present to myself
 
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Reactions: Lutzo
I placed two orders on Friday (before I get my head bit off one is for my brothers Xmas present), one has just arrived the other is still in limbo, I hope they haven't cocked this up by over selling or making me wait till the Groot toy is released :cautious:
 
I personally think they have oversold as I ordered one when it first went live (said in stock in my orders) and got the dispatch notice the next day.
When I tested in the late evening the status in the basket said awaiting stock from the supplier but hopefully they will fulfill on their orders

I believe mine has also turned up today.