[An unpopular, I'd say heretical rant incoming]
Honestly I'm glad there's a company that doesn't cater to OCD crazies, and freely refunds or replaces them 100% at first squeak for mythical 'damage' only they see (not this particular instance, but in general), or that'll happen if I bang a digipack on the shelf, or drop it, or squeeze it accidentally a little too hard myself, while takingit off the shelf; and then later, after analyzing the statistics, either raises shipping prices, stops shipping internationally, or excludes that type of product entirely, if not closes its business. Seen too much of that happen over the last 20 years.