Thanks for the details.
Honestly, I thought I was WAY TOO MUCH unlucky, but I've started to find out that Zavvi is actually the same with everyone, and especially with non-UK'ers (if I may say so).
Is so SAD to see they don't even realise that with small adjustments in their logistics, they would have:
1. MUCH happier customers
2. LESS employees for Customer Support (and hopefully can afford smarter ones too)
3. WAY LESS costs for shipping, replacements, complaints, customer support, etc.
For me it is truly a wonder that such "management" and "logistics" can actually work and produce income!
But one recent change, clearly shows that they are not: Red Carpet (aka "
let's charge the suckers even more cause they will still purchase anyway"; and don't get me wrong, I do see the benefits of this program for UK-ers that are real collectors/fans/movie-enthusiasts).
And returning to the matter in this thread, one more day passed for me and still not dispatched!
This is crazy and never happened before (for me)!
Maybe
@paulboland could chime in with some insight cause I've noticed he pretty knows about everything Zavvi related (thanks for all the shared information, even not expressed, the gratitude for your input is there for sure, from many of us!
)
).
