Correct me if I'm wrong, and I dont care either way, but if i recall you are a reseller. That or just so happens to resell a lot etc. Again, I dont care and maybe im just mixing you up with someone else. But as a person whom sells often you might know what its like to get claims, disputes, etc. ? Not fun. And forgive me if I have you confused. I totally understand your worries etc. perhaps on an expensive edition not arriving etc. So yes its within your right to put forth any claim dispute etc. But typically the sellers,hosts etc. like to be contacted first. Not sure if you have contacted newkid about it or not. I just know that we didnt receive any contact, and we have contact forms all other site and are available via PM, email, etc. If I have a problem with a purchase at Target or Walmart etc I typically go and return it or talk to customer service, I dont skip that and dispute the transaction with my credit card company first. *shrug*
Your dispute with us is for like $8.63 roughly total between the two. I understand the larger disputes with the retailer etc as thats alot of money at stake, and respect your opinion/stance. (granted im sure they would like to be contacted first to try and resolve) but for $8.63 buddy its not worth worrying about on the HDN side. If you didnt receive an item and it was a year later we would still refund you the $8.63. That is the Community aspect of it, and why HDN has a good name. I care more about you not receiving an item you paid for then $8.63.
How you should proceed is you should contact via PM n3wk1d , the rest has nothing to do with HDN, unless you are asking for help in how to do that. You should also note we already refunded you your $8.63. If you happen to still receive your items, keep that as well for your inconvenience. In the future I ask you contact us first with issues, because my perspective and thus HDN's is that we like to have a chance to resolve things instead of waking up to claim/dispute emails etc.
