I have seen some others on BD forum that also happened with
Try contacting powerhouse films to see if they can supply you with a numbered jcard
That's unusual for powerhouse as their customer service is usually very good especially in regards to previous replacement discs that was done on some releases.Not the reply I was hoping for as my H.M.V has none left in stock and really its really not
the responsibility of H.M.V but powerhouse to check their items before shipping. Very poor service I.M.O.O
You will have to take it back to HMV for a replacement. They should not have any box sets that are not numbered. It is their responsibility to give you a numbered version.
I will email you from Powerhouse films if you need a back up email.
That's unusual for powerhouse as their customer service is usually very good especially in regards to previous replacement discs that was done on some releases.
It was powerhouse that supplied HMV the stock they sold
HMV I doubt would be looking at the jcards to see if numbered or not
Some who ordered direct from powerhouse had same issue received jcard blank not numbered so powerhouse would been aware about some stock not been numbered.
Your contract of sale though is with HMV
Have you asked HMV to check is any of their stores have any stock