Horror-Arrow-UK Shivers (1975) (Blu-ray) (Arrow Video) [UK]

paulboland

Contributor Steels/Arrow
Contributor
Premium Supporter
Sep 10, 2012
38,294
Navan/Ireland
10961671-1402073225-102213.jpg

10961685-1400690790-365224.jpg

From Arrow Video


***SHIVERS UPDATE***

We’ve receive a fair few queries about the progress of this. First up, we can only apologise that it is taking far longer than we originally anticipated. We were very much hoping the situation would be resolved by the New Year but sadly this was not the case.

So, the good news is we will be running a replacement programme for this one so if you have purchased a copy of our release do keep hold of those proof of purchases!

...
The bad news is, we don’t have an exact timeline for this and at present it does look like this will be a bit of a way off. Unfortunately we're in the hands of TIFF who have their own schedule and Shivers isn't a priority for them at present. We are doing all we can to apply pressure and try and speed things up but sadly there isn't too much we can do. We believe that they are scanning another element of equal quality to the restoration they initially performed so this is what we are waiting for.

We could have cut in the SD elements we have - we have tested that and it looks fine - but knowing that higher quality work is underway, has made it very difficult to simply settle for SD inserts. If we'd know we'd all be waiting 5 months maybe we would have stuck with the SD option however we really want our Shivers release to be the best release possible and not simply a quick fix.

As mentioned we are working hard to keep things moving and we really appreciate all of your patience and support whilst we try and reach a suitable solution. As soon as we have a concrete update on the situation we will widely publish this so do keep checking back!

Note
If you purchased Shivers from Zavvi/Amazon or other retailer
You will have to deal with Arrow Video directly and not the retailer your purchased from
You will need proof of purchase an in copy of your receipt
You Despatch email or copy of order details will be proof of purchase if your ordered on-line
The replacement programme is a bit of a way off yet so please stay turned for future updates!
 
Customers who ordered direct from Arrow Films website store are been sent the replacement Discs automatically and a lot have already received delivery Today

12924504_10156725986175510_821437230179207878_n.jpg

Note
Arrow Video
Should be posting soon on Facebook and Twitter info in regards to how to get the replacement disc for customers who ordered from Amazon/Zavvi/Hmv etc

You will need proof of purchase
If your ordered on-line a copy of invoice should be enough but I'm sure they will have exact details in the info they post how to get your replacement disc

They might be posting the info later today or tomorrow I will post the info as soon as I see it
 
From Arrow Video Facebook
Hi guys, we will be posting up all the information in relation to the replacement programme shortly so please stay tuned!

We will have a dedicated replacement form you will need to fill to obtain a new disc

So please hold off from sending emails with receipts etc as these will not be processed and you will simply be advised to fill in the form once it goes live.
 
  • Like
Reactions: Sigill
***SHIVERS REPLACEMENT PROGRAMME MEGA UPDATE***

The time has come – our replacement programme for SHIVERS is now open! So here is quite a lot of information to communicate to you guys so please make sure that you read all of the relevant parts of this post to avoid any confusion. We have also included a handy FAQ at the bottom of this post which should answer any queries.

So first up, if you’ve ordered a copy of Shivers direct via the Arrow Store skip down to the ***DIRECT ORDERS VIA THE ARROW STORE*** section. For anybody who has ordered elsewhere (be it online, in store, at a convention/event etc.) please continue reading.

So the replacement programme is now up and running! To obtain your replacement disc please head to the following link and follow all of the instructions on screen: http://bit.ly/1RR2g4W

Once you’ve filled in the form successfully you will receive a confirmation email that your discs will be dispatched. Please note: This is NOT an automated email, but will be sent to you within 24 hours of submitting your information so please be patient and also check you spam folders. Then all you need to do is sit back, relax and wait for your discs to arrive!

If you do have any issues, please contact [email protected] with “SHIVERS” in the subject heading of the email and our team will get back to you as soon as they can.

--------------------------------------------------------------
*******DIRECT ORDERS VIA THE ARROW STORE*******
If you have ordered a copy of the film direct via our store, you should have received an email confirming your replacement discs (both Blu-ray and DVD) have already been dispatched to you via Royal Mail 2nd Class service. The most recent delivery address that was in your account has been used for this shipment (if your information has changed, or you have not received this email, please contact [email protected]

If you are based in the UK and have not received your discs by April 18th, 2016, please contact [email protected] and we will do our best to see to your request. International customers please allow longer for delivery. When emailing be sure to include “SHIVERS” in the subject heading of the email, or respond directly the email our team have sent out to you.
--------------------------------------------------------------

And there we have it! If you have any additional questions that aren’t covered here or in the FAQ below do let us know! As you may have noticed we've also included a handy video comparison in this post so you can see what has been added.

Thanks for taking the time to read this monster of a post and we hope that you all enjoy the uncut SHIVERS!


***FAQ***
Q: How do I get a copy of my replacement discs for SHIVERS?
A: If you have purchased your copy of SHIVERS from the Arrow Webstore, your replacement discs have been dispatched automatically with the information we have in your Arrow account. If you have not received your disc by April 18th, 2016, please contact [email protected].

If you have bought your copy of SHIVERS, whether the regular Arrow Video dual-format edition or the SteelBook edition from another outlet, please fill out the form here: http://bit.ly/1RR2g4W Once you have provided your mailing address and your proof of purchase, we will send you a confirmation email that your replacement discs have been dispatched.

Q: What if I no longer have my proof of purchase?
A: Please write the date and your full name on the face of your SHIVERS discs, and upload a photo in the proof of purchase section in the form available here: http://bit.ly/1RR2g4W. This will count as your proof of purchase, and we will send a confirmation email once your discs have been dispatched.

Q: How long will it take my replacement disc to arrive?
A: If you are in the UK, please allow for 3-5 days for shipping, and 7-10 days for all other countries.

Q: Will I receive both the Blu-ray and DVD of the uncut SHIVERS?
A: Yes, as both the regular Arrow Video release and the SteelBook editions were dual format, you will be receiving Blu-ray and DVD replacement discs in the same package.

Q: How do I tell if I have a replacement disc?
A: On the outer edge of the disc, it will read “2nd PRESSING” which indicates it is the full and uncut version of SHIVERS.
 
Last edited:
**SHIVER REPLACEMENT PROGRAMME UPDATE***

Just a heads up that as of July 31st we will no longer be accepting requests for replacement discs via the following online form:http://bit.ly/1RR2g4W If you do find yourself with a uncorrected copy of Shivers from August 1st onward never fear! You can drop us a line at [email protected] and the team can look into your replacement request.

If you have a copy of Shivers and aren't sure if it needs to be replaced please follow the link below for more information.
http://arrowvideodeck.blogspot.ie/2016/04/shivers-replacement-programme-mega.html