F-ing spine slash, this happening too often. I thought that they were long past this crap.
They'll never be done with it because for some reason nobody involved with shipping SteelBooks has the brains to figure out that a simple piece of cardboard over the top of the steelbooks under the flaps of the sealed box will keep the knife from making contact with the steelbooks.
sry to hear this
These SW threads are a horror story I can’t take my eyes off of.Ordered 2 on the off chance one turned up with some damage but both have noticeable dents & spine slashes. This really is unacceptable Zavvi & the shrink wrapped steelbook with the big dent on the top really should have been spotted before it went out the door.