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They will.... I had 2 orders 2 at Zavvi, One last year July for 130£ and two early this year for 180£. Those F@<kEr$ sent me the one of 180£ and would not take payment for the cheaper one (6 months earlier ordered)! When I send them a message in the chat to HANDLE my order they simply CANCELED my order and told me it was a human mistake and irreversible
I went Crazy on them....
Part 1:
Sent by: You, 16 July 2018, 8:02
Still waiting for zavvi to take payment! Contacted Zavvi numerous times now and still the cheaper order (I ordered a second one much later for a higher price and that one is as already send) Is not handled.... please handle order Number: ***********
Sent by: Zavvi UK, 16 July 2018, 10:59
Hi Lars
Thank you for letting us know you wish to cancel order **********.
This has successfully cancelled and you should now have received an email confirming this.
If a charge has been taken, then a refund will be requested and the money returned to your account within 3-5 working days.
I hope this has helped to resolve your query.
Thanks,
Josh
Zavvi Team
Sent by: You, 16 July 2018, 11:04
NO. NO. NO DO NOT CANCEL!!!!!!! I SAY HANDLE MY ORDER NOT CANCEL. READ PLEASE!!!!!
Sent by: You, 16 July 2018, 11:42
Thanks Josh! Great work buddy
Sent by: Zavvi UK, 16 July 2018, 12:03
Hi Lars,
I can only apologise for the cancellation of your order. We are currently sold out.
Please keep checking the site to see if we get any more in.
Thanks,
Pete.
Zavvi Team
Congrats buddy. Now pics with your Endoskull please!Received my Amazon UK order earlier (I'm a Prime member FYI) and I'm really happy with it overall. Felt like I was opening a Russian doll though... there was a box within a box within a box within a box (4 boxes!). Safe to say it was well protected, especially with all the added foam and plastic protectors securing the arm in place.
Think I will tooNow I just need to find somewhere to actually display it... might even have to put up another shelf somewhere lol.
Will do once I find enough space to actually fit them both in a photo together.Congrats buddy. Now pics with your Endoskull please!
Think I will too
Thanks for your replies.
Advice needed then!, I have sent 3/4 messages back and forth now and am getting generic replies and no real explanation as to why my £125 order hasn't been shipped and still says processing.
At the same time since last Thurs/Friday it has been advertised for £180 in stock and ready to ship.
After reading comments above I assume Zavvi are waiting to sell out and then email me to say to say the order cannot be fulfilled.
So what I am thinking is ordering the £180 version now to see if it will be dispatched straight away as a form of proof. Then If they process my £125 I may return the £180/ or sell it on ebay etc..(I appreciate this way could cost me more than the £125 after everything is sorted) but if they cancel the original order as I suspect I could surely raise a case with them and try to get them to repay be the difference of £55 due to them prioritising the recent order over the past one.
Any thoughts?
@Mickle_89 I decided to clear a shelf for some of my Terminator items... now I just need to find room for the stuff they replaced.
Has anyone had there orders sent from Amazon uk yet,i had this pre ordered from day one very first few,then much later Amazon canceled everyone's orders,I then got onto them and they put it back to original price of my pre order.
I thought this was due to be sent out 23rd yet I'm still waiting, I wonder if it's due to it costing less and so they will send out to customers who paid more.
To be honest I had two ordered one full price prior to there recent price rise and one at old pre order price I canceled the more expensive one.
I just wonder if I had left it if that would have been sent out. I just don't care now by way it's going I not have any and be sold out and Amazon don't ship to Australia anymore does not help,even the USA edition has been reduced a few times and could have had that one but would have been more costly by time I got my hands on it.
Just curious if anyone's got there dispatch from them yet.
@bwatt99 I ended up cancelling 2 from Amazon and reordered them from Zavvi when they put theirs back up for sale last week. Those 2 for friends here in Tassie have already arrived on the mainland according to the tracking. I don't know why Amazon are so far behind but you should send them an email stating other stores have dispatched theirs weeks ago. See what they have to say.Has anyone had there orders sent from Amazon uk yet,i had this pre ordered from day one very first few,then much later Amazon canceled everyone's orders,I then got onto them and they put it back to original price of my pre order.
I thought this was due to be sent out 23rd yet I'm still waiting, I wonder if it's due to it costing less and so they will send out to customers who paid more.
To be honest I had two ordered one full price prior to there recent price rise and one at old pre order price I canceled the more expensive one.
I just wonder if I had left it if that would have been sent out. I just don't care now by way it's going I not have any and be sold out and Amazon don't ship to Australia anymore does not help,even the USA edition has been reduced a few times and could have had that one but would have been more costly by time I got my hands on it.
Just curious if anyone's got there dispatch from them yet.
@bwatt99 I ended up cancelling 2 from Amazon and reordered them from Zavvi when they put theirs back up for sale last week. Those 2 for friends here in Tassie have already arrived on the mainland according to the tracking. I don't know why Amazon are so far behind but you should send them an email stating other stores have dispatched theirs weeks ago. See what they have to say.