Zoom - Steelbook Retailer Thread [United Kingdom]


Delivery to UK only.
Website link: https://www.zoom.co.uk/
Tel: 0800 021 7020 (Monday to Friday 9am - 5pm)

Ebay Store link: http://stores.ebay.co.uk/zoomonline

From website: "Zoom.co.uk is a trading name of Universal Pictures (UK) Limited, acting on behalf of the Universal Columbia Alliance, a company registered in England and Wales (Company number 01975478) whose registered office is at 1 Central St. Giles, St. Giles High Street, London, WC2H 8NU"
  • Like
Reactions: digitalbabe
Jan 11, 2014
Single steelbooks are often shipped in those "A1" thin cardboard envelopes - far from optimal. Sometimes the steelbook is wrapped in bubble plastic, which is a slight improvement.

Haven't had many issues with Zoom, but their customer service actually reads the customers' messages and send intelligent replies back. Their first response is an auto-reply message, though. A real person will reply in a day or two. In my experience their customer service is on the same level as Amazon's.

Hopefully a heavy steelbook like ST: Discovery S2 would be sent using a proper box or at least a double-walled fold-over mailer.
Thanks for the answer. I just sent them a message where I asked them to package it securely so that it wouldn't arrive damaged.

Let's hope they will make it so.
  • Like
Reactions: Ranavalone