just got this email back after I complained... Swift reply so im happy with that,
Hello,
Thanks for contacting bespoke offers today. I’m very sorry to hear of the issues you have experienced.
I would like to inform you that we are experiencing some issues with the following voucher: ‘£10 Amazon.co.uk Gift Certificate for £5’. We are urgently working on a fix and are hopeful to have this in place soon. Unfortunately, at this moment in time, I’m unable to give you a timescale on when the fix will be in place but can assure you we are trying very hard to resolve this matter and would like to thank you for your patience.
In regards to any payment issues, I’d like to re-assure you any attempted payments to bespoke offers which have not provided you with a voucher code may show as a pending authorisation on your credit or debit. I can advise that these transactions were not successful and will be returned to you within the next 3 – 5 working days, subject to your card issuer.
If you would still like to purchase this offer, you can do so subject to availability, however, until a fix is in place the above payment issue may still affect you. Once again, please accept my apologies for any inconvenience this may have caused.