Orders shipped from UK
14 working days from dispatch applies to customers based in UK
A lot of customers aka HDN members are not from the UK
Will depend on location of the customer delivery address
UK 14 days
EU 21 days
Rest of world 30 days
Some countries have different waiting times and will be mentioned when you contact the retailer
Working days Mon - Fri you don't count Sat/Sun
Zavvi provide an estimated delivery date in dispatch email
When that date passes you contact the retailer if you not yet got delivery so it's at least on record you have contacted the retailer even if you are told to wait a few more days
Due to Covid-19 delivery times can be lot longer than usual