American Psycho (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[spookz]

Release date: 26th of October, 2015
Purchase link: American Psycho (Live Sat Oct 17, 18:00 UK time)
Price: £15.99
Ultra-limited print run

Spoiler

Artwork competition / Entries

 

[Jhadur]

Deliveries from Zavvi usually come from Guernsey and have a customs sticker as part of the address label.
Just checked the new packaging for this and it has a return address for Warrington and no customs info. So probably shipped through a third party on Zavvi's behalf.

 

[Noodles]

So I sent this photo of my damaged steelbook to Zavvi...

And this was their response...

"With the image provided I was unable to locate any damaged, seems the small circled areas are part of the design and it seems the light is covering the other."

Please tell me whether you can all spot the damage in that photo, because it seems pretty clear to me. Those small circled areas are paint chips fyi, and NOT a part of the design.

 

[hayemaker]

Deliveries from Zavvi usually come from Guernsey and have a customs sticker as part of the address label.
Just checked the new packaging for this and it has a return address for Warrington and no customs info. So probably shipped through a third party on Zavvi's behalf.

Zavvi have always used different packaging from their Warrington warehouse so this isn't anything new. The white boxes will still be used from the Guernsey one.

@Noodles that is some of the worst customer service I've ever seen. My reply to such a response would not be pretty.

 

[Jhadur]

Zavvi have always used different packaging from their Warrington warehouse so this isn't anything new. The white boxes will still be used from the Guernsey one.

Ah OK thanks for the info, I've only ever received packages from Zavvi from their Guernsey one.

 

[Norwichlad]

So I sent this photo of my damaged steelbook to Zavvi...

View attachment 231244

And this was their response...

"With the image provided I was unable to locate any damaged, seems the small circled areas are part of the design and it seems the light is covering the other."

Please tell me whether you can all spot the damage in that photo, because it seems pretty clear to me. Those small circled areas are paint chips fyi, and NOT a part of the design.

They are blind. Order another and send that back for full refund!

 

[Noodles]

@Noodles that is some of the worst customer service I've ever seen. My reply to such a response would not be pretty.

Just one of the many reasons why I can't stand Zavvi. I actually expected some sort of an idiotic response ("here's a 10% refund as a goodwill gesture"), but their reply is just taking the piss! Going to leave it a few hours before I get back to them, because I wouldn't be doing myself any favours with what I feel like saying at the moment.

They are blind. Order another and send that back for full refund!

That is what I planned to do mate and have already ordered a replacement, but now I'm considering cancelling it and just trying my luck on eBay.

 

[InAFalsetto]

I hate zavvi so much but can't stay away from ordering certain films from time to time due to a lack of options ...

We have a love hate relationship.

 

[javiermendoza]

My gut feeling says Zavvi is sending out damaged items that were returned by previous customers.

So @Noodles, in your case, short end of the stick, buddy.

Best advice, return it for a full refund and order from someplace else.


Edit: That's why I don't want to order it because 1. I might not get it at all and 2. I could get a damaged one which would turn me into a rage monster. Don't need that in my life

 

[Noodles]

I hate zavvi so much but can't stay away from ordering certain films from time to time due to a lack of options ...

We have a love hate relationship.

Exactly how I feel too mate lol.

My gut feeling says Zavvi is sending out damaged items that were returned by previous customers.

So @Noodles, in your case, short end of the stick, buddy.

Best advice, return it for a full refund and order from someplace else.


Edit: That's why I don't want to order it because 1. I might not get it at all and 2. I could get a damaged one which would turn me into a rage monster. Don't need that in my life

That had crossed my mind, and I've also been wondering what state the replacement might be in. But others who recently ordered seem to be getting good copies, so it's possible I just got unlucky.

I actually gave my original copy to my mate for his birthday, since he's not a collector and doesn't mind it already being opened (his words), so I'm no longer in a rush to receive this and obtaining it from elsewhere seems like the best thing to do at the moment... especially as I honestly can't be doing with having to deal with Zavvi's chimps any longer.

 

[Flloydo]

That's terrible @Noodles they are actually imbeciles. Can't belive that response from them!!


Oh and eveyone else don't get your hopes up for that new packaging. My cabin fever came in a standard white box

 

[Noodles]

That's terrible @Noodles they are actually imbeciles. Can't belive that response from them!!

They really are mate. While their reply annoyed me, it didn't exactly surprise me... I always expect the worst whenever Zavvi are involved.

Glad to see others weren't so unlucky though and are receiving mint copies of this stunning release!

 

[tha_lunatic]

that why I hate zavvi.
My German Codename Uncle had a painting error so I send it back for full refund, no problems with amazon. I dont know why zavvi is so retarded.

 

[Obi Wan Dandobi]

That is disgraceful @Noodles Just checked my copy and can honestly say I haven't got that damage on mine. Go to them and say people you've spoken to don't have it on theirs. I'm happy to send you a pic if you want for comparison. And that reply is some of the worse customer service I've ever heard of. If I treated a customer as they do I'd be picking up my P45! So sorry to hear that mate but that would rile me to say the very least!

 

[jayscott1969]

So I sent this photo of my damaged steelbook to Zavvi...

View attachment 231244

And this was their response...

"With the image provided I was unable to locate any damaged, seems the small circled areas are part of the design and it seems the light is covering the other."

Please tell me whether you can all spot the damage in that photo, because it seems pretty clear to me. Those small circled areas are paint chips fyi, and NOT a part of the design.

send them a sarcastic reply saying I'm sorry i didn't realise the bloody great dent was part of the design

 

[Noodles]

That is disgraceful @Noodles Just checked my copy and can honestly say I haven't got that damage on mine. Go to them and say people you've spoken to don't have it on theirs. I'm happy to send you a pic if you want for comparison. And that reply is some of the worse customer service I've ever heard of. If I treated a customer as they do I'd be picking up my P45! So sorry to hear that mate but that would rile me to say the very least!

Cheers buddy. I've taken another photo of the damage and will see what they say... if they give me a similar response, then a photo for comparison would be appreciated.

I actually owned a mint copy before, but never got around to taking a photo of it before giving it away to my mate.

send them a sarcastic reply saying I'm sorry i didn't realise the bloody great dent was part of the design

They'd probably tell me it's a custom debossed version limited to 1 copy.

 

[jayscott1969]

Cheers buddy. I've taken another photo of the damage and will see what they say... if they give me a similar response, then a photo for comparison would be appreciated.

I actually owned a mint copy before, but never got around to taking a photo of it before giving it away to my mate.




They'd probably tell me it's a custom debossed version limited to 1 copy.

i like that , but unfortunately you would probably be right

 

[.Lethal]

Cheers buddy. I've taken another photo of the damage and will see what they say... if they give me a similar response, then a photo for comparison would be appreciated.

I actually owned a mint copy before, but never got around to taking a photo of it before giving it away to my mate.




They'd probably tell me it's a custom debossed version limited to 1 copy.

I've been reading your posts in this thread since you placed the order and can't help but laugh at your misfortune, you also have my sympathy at the same time. This is something I think most members here have gone through at some point!

 

[Obi Wan Dandobi]

Cheers buddy. I've taken another photo of the damage and will see what they say... if they give me a similar response, then a photo for comparison would be appreciated.

I actually owned a mint copy before, but never got around to taking a photo of it before giving it away to my mate.




They'd probably tell me it's a custom debossed version limited to 1 copy.

Not worries. Just keep me updated how it goes. Gutted for you mate!

 

[psychoscot]

Opened mine now to check it and luckily it's mint, that said glad I only paid £6 for it as the finish is nice but the art in hand is just as bad as the mock up images, truly crap "imo" but I don't own the film on bluray and now do.

 

[Noodles]

I've been reading your posts in this thread since you placed the order and can't help but laugh at your misfortune, you also have my sympathy at the same time. This is something I think most members here have gone through at some point!

Zavvi probably had the same reaction lol. It's not the first time I've been in this sort of situation with them unfortunately, and I doubt it'll be the last either.