Yeah, both 8 Mile steelbooks from Gruv arrived cracked at the spine, which isn't visible until you unseal the wrapping.
They've also sent me a couple of amaray Editions without shrink wrap, and one 'sealed' but barely, because it looked like it was scraped against asphalt in a high-speed chase by the Terminator.
They've also charged me twice for one order, and never refunded.
Basically the worst webstore EVER in my 25 years of worldwide experience.