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Dear EzyDVD Customer,
Thank you for your recent order with EzyDVD.
We are contacting you regarding your recent order for Iron Man (2 Disc Steelbook Ultimate Edition), we have been informed by the supplier that this item arrives in a steel slipcase and not a steelbook case. Should you no longer wish to order the item please let us know by Sunday the 22nd of July. If we do not hear from you we will arrange for your order to be processed and once stock arrives from our supplier we will dispatch your order and notify you via email.
We apologise for any inconvenience caused.
Please contact us at your convenience should you have any further queries.
Kind Regards,
Miguel
Customer Service Executive
i d like to cancel my order, but i don t find anything to do so, please someone help me, thx
If your asking how to cancel on Ezydvd mate... You have to email them and they cancel for you.
is it the same for JB HI-FI?
thanks
For whatever it is worth, I just received this from the "Customer Service Executive":
Placing an order her in the US, it gives me a "International Tax Deduction" so it made the shipping much cheaper.
For 5 SBs:
Shipping $29.99
International Tax Deduction -$12.71
Tax deduction only for US customers, I ordered mine has and still have to pay the tax.

That stinks. If it makes you feel better, JB does not give the deduction.![]()

The amount of freight charged generally tends to be per weight of the item. In regards to the GST component of the order - once you receive and order from us pelase elt us know and we will subtract the GST from the order.
Yeah funny that...You'll have to email to get the credit charged back
This is from an email I received some time ago re another order
HUGE PRICE HIKE.....JB HIFI..PRE-ORDER NOW $26.98..was $15.98
glad i got in early..
When was it $15.98 at JB HiFi?
I've ordered it on 18th July (as i remember when they went online ar JB) and the price was $26.98... And the first post says it's $26.98...