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Write them an email explaining that you ordered them on the premise of them being "metal slipcases". Show them an image of the previous slipcases and make mention of current releases such as Scarface, Apocalypse Now, Scarface and FF5. Point out that they should have been named something other than a "metal slipcase" as it insinuated that they would be the same as the other metal slipcases they have for sale. Don't tell them it was falsely advertised, that's a bit heavy. Just tell them that their description led you to believe their product was something else.
I got a return authorisation...
Did they cover the return shipping fees?
Did they cover the return shipping fees?
In Australia it is a "Reply Paid" address, but as mentioned International customers need to pay for shipping on their end then be reimbursed.
I feel sorry for JB Hifi, they're going to be out of pocket quite a bit with these returns and paying for international postage on returned items. The quality of the slips probably isn't even their fault, more-so Paramount and their distributors? They could have had JB Hifi fooled, just like we were.
SORRY BUDDY,
Not sure i agree on the piont of them being decieved.
Mine arrived last week. I'm happy with it.
I cannot find a email to contact JB HIFI every time I email them I get this back..*** Please note: this email address is not monitored. You must re-submit your query via our web contact form at www.jbhifi.com.au/contact-us ***
Any ideas how you contact them as it asks you to contact your local branch and I live in the U.K so none are that local?