Is KOSM a scammer?!?!

larson1977

Premium Supporter
*** V I P ***
Mar 9, 2016
2,991
The Netherlands
MOD UPDATE - turns out King of Steel Media (@Kosm aka Matt) is most likely a scammer to some extent, so I urge people not to purchase from him. If you've been unfortunate enough to have done so already, then please make a claim through your bank/Paypal ASAP!

Hi All,

As I see more and more complaints about this reseller and have a issue myself with this guy, I was wondering what's going on, I ordered some 'in stock' items back in November;
Screenshot_20240403_111703_Shop.jpg


...And now still waiting for the refund as I wad done waiting and especially when this fella informed a couple weeks back that the OC of Tenet was NOT even in his possession. WTF?!?! And now I get these mails regarding these custom releases he's releasing himself...
How is it even possible if you cannot even manage forwarding 'in hand' items...
 
Last edited by a moderator:
If he just adhered to the offer and just ship it. Been 4 months! Asked for refund and guess what....
Then raise a paypal claim then mate. Nothing else to tell you, I’m not KOSM. Again just commenting on my own experience. I just know he’s not dodgy. Terrible communicator maybe
 
Any idea of what sort of wait time to expect if HD Zeta have to ship it? I went for the LOTR sets he has up and emailed him over a week ago asking him what sort of vague wait time to expect, but haven't heard anything back. I thought they would be in stock as they came out ages ago now, and his page indicates they are, but I guess maybe he is waiting for them to come from HD Zeta

Just go with BF release of LOTR trilogy.
That mystery item is LOTR trilogy. And i bet they'll be better looking too.
 
Just go with BF release of LOTR trilogy.
That mystery item is LOTR trilogy. And i bet they'll be better looking too.
I should have known as soon as I finally decided and put an order in, a new release would be announced:shipped: . I think it'll be hard to top the leather OC cases though, and it looks like BF aren't going to reveal the artwork which is baffling as it's so expensive, unless it's all just an elaborate April fools.
 
No - we are not! We cannot control how other companies ship, when they ship and what couriers they use. Not many people know that shipping DVDs internationally from China directly is now against the law! New laws regarding physical media have been put in place in the last 6 months. Only those that work in the industry know the full truth of how everything operates. We have had to find workarounds - these things take time and cause delays. Yet we manage them on your behalf
so that you can acquire rare editions that otherwise you would not be able to get. You can either wait patiently or you can go to eBay and pay double the price. KOSM is a registered UK business and there is plenty of positive feedback on the Instagram and Facebook groups. There will always be dissatisfied people for any business - but these are usually individuals that struggle with patience, have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded
 
No - we are not! We cannot control how other companies ship, when they ship and what couriers they use. Not many people know that shipping DVDs internationally from China directly is now against the law! New laws regarding physical media have been put in place in the last 6 months. Only those that work in the industry know the full truth of how everything operates. We have had to find workarounds - these things take time and cause delays. Yet we manage them on your behalf
so that you can acquire rare editions that otherwise you would not be able to get. You can either wait patiently or you can go to eBay and pay double the price. KOSM is a registered UK business and there is plenty of positive feedback on the Instagram and Facebook groups. There will always be dissatisfied people for any business - but these are usually individuals that struggle with patience, have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded

Just my thoughts:

"Not many people know that shipping DVDs internationally from China directly is now against the law!"

Dvds And blu-rays ? Why would they shoot their own leg like that ? Are companies then breaking the law ?

"...have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded"

Don you be like this ! If you got "secret insider information" then tell us ! We are your customers who give you our money and wonder what's going on, if nothing happens.

Right ? Right !

Ps. could not find anything, nothing, nada, zero about being illegal to ship media from China ?!

:thumbs:
 
- but these are usually individuals that struggle with patience, have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded
Please, don't be like that.... you sound like our Italian friend Carlo now. :sleep:
 
Just my thoughts:

"Not many people know that shipping DVDs internationally from China directly is now against the law!"

Dvds And blu-rays ? Why would they shoot their own leg like that ? Are companies then breaking the law ?

"...have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded"

Don you be like this ! If you got "secret insider information" then tell us ! We are your customers who give you our money and wonder what's going on, if nothing happens.

Right ? Right !

Ps. could not find anything, nothing, nada, zero about being illegal to ship media from China ?!

:thumbs:

@Kosm Why you lauging at me ? IMO kinda pretty rude. Why not reply ?
 
No - we are not! We cannot control how other companies ship, when they ship and what couriers they use. Not many people know that shipping DVDs internationally from China directly is now against the law! New laws regarding physical media have been put in place in the last 6 months. Only those that work in the industry know the full truth of how everything operates. We have had to find workarounds - these things take time and cause delays. Yet we manage them on your behalf
so that you can acquire rare editions that otherwise you would not be able to get. You can either wait patiently or you can go to eBay and pay double the price. KOSM is a registered UK business and there is plenty of positive feedback on the Instagram and Facebook groups. There will always be dissatisfied people for any business - but these are usually individuals that struggle with patience, have very little knowledge about how things work and think they are the only customer and the world revolves around them. Don’t be like that - be patient and your patience will be rewarded
So when the f**k are you gonna refund me @Kosm ? Been waiting much longer than larson ffs:punch: Patience huh? I’m the King Of Fing Patience:kiss:
 
  • Wow
Reactions: larson1977
The comedy with this guy never ends, shipping dvds from China is illegal?

So what, is King of Steel or whatever he is calling himself today in the Facebook groups a smuggling operation? Surely if it's illegal you shouldn't be helping people to circumvent that?

PS: hope nobody has Manta Lab group buys with him, Manta Lab banned him.
 
Just wondering how many KOSM customers there are out there who still aren't aware of the situation due to the announcement only being on their Facebook page...
I know I personally would have been unaware if the update post by @samdavies and the Facebook announcement post by @Noodles hadn't been posted in this thread...
Couldn't all affected customers have been informed by email, surely, or would that be too long winded and time consuming?
 
Just wondering how many KOSM customers there are out there who still aren't aware of the situation due to the announcement only being on their Facebook page...
I know I personally would have been unaware if the update post by @samdavies and the Facebook announcement post by @Noodles hadn't been posted in this thread...
Couldn't all affected customers have been informed by email, surely, or would that be too long winded and time consuming?
Unless they were in the groups etc..., they probably wouldn't have been told the ins and outs automatically. They will have had cancellation emails and refunds at some point, but likely no explanation unless they asked off the back of it.
 
  • Like
Reactions: leelee17
Unless they were in the groups etc..., they probably wouldn't have been told the ins and outs automatically. They will have had cancellation emails and refunds at some point, but likely no explanation unless they asked off the back of it.
Having purchased the AP fullslip via KOSM I've only received the order confirmation email so far, with no follow-up email regarding cancellation of my order..
It would help if all affected customers could receice email updates and time estimates for refunds...
 
  • Like
Reactions: TheWildEye
Having purchased the AP fullslip via KOSM I've only received the order confirmation email so far, with no follow-up email regarding cancellation of my order..
It would help if all affected customers could receice email updates and time estimates for refunds...
I expect you will at some point mate. I imagine he's got a lot to go through in all fairness to him, including getting the money back from manta etc.., assuming it's already been paid out.
 
  • Like
Reactions: leelee17
No skin in this game (I got my copy elsewhere), but it doesn’t take long at all to fire off the same email to multiple people. If a person, or business, has taken money off people for a product, then the least they can do is keep them updated if they then find out for sure that they’re not going to be able to come through for them.
 
No skin in this game (I got my copy elsewhere), but it doesn’t take long at all to fire off the same email to multiple people. If a person, or business, has taken money off people for a product, then the least they can do is keep them updated if they then find out for sure that they’re not going to be able to come through for them.
I agree but most people's complaints with KOSM are about the lack of customer service.

If you're making unforced errors during the good times I wouldn't expect an improvement during the bad.
 
  • Like
Reactions: Lenny Nero
The comedy with this guy never ends, shipping dvds from China is illegal?

So what, is King of Steel or whatever he is calling himself today in the Facebook groups a smuggling operation? Surely if it's illegal you shouldn't be helping people to circumvent that?

PS: hope nobody has Manta Lab group buys with him, Manta Lab banned him.
You have no knowledge of anything.
 
  • Haha
Reactions: DentedSteelbook