I'm not a retailer and can't afford the luxury of a replacement. And if the item is opened (and does indeed turn out to have scratches) then it ends being worth quite a lot less and harder to shift. So I can't imagine anyone selling a sealed copy is going to open it and check it for you.
I would be selling it as is, and would say it's buyer beware on this one.
If it's going to bother you, you'd be better buying an opened one so at least you could find out more info (pics) beforehand.....
I just don't agree. I own a business and sometimes I have to do the right thing and take a loss. If I knew I got product in that came from a lot where the supplier had many problems, I couldn't just pass that along to other people and say that's not my problem when I'm clearly aware there is a problem beforehand.
If there's a 1000 copies of an exclusive in a normal scenario, then it's different. The chances of there being anything wrong is quite remote so you sell it knowing full well you expect the buyer to get something in pristine condition. If there happens to be a small problem, you can't really be expected to do much. You didn't know any better.
People do know better with this release. And, I'm basing my opinion from the many people here who reported the problem as much worse than some surface scratches that may or may not even be detectable. Sounds like a lot of people asked kimchi to replace their steels with new ones, yet some of the same people would argue selling a sealed copy that has a high likelihood (or at least far higher than usual) is just like any other regular transcation.
I don't see it that way. My standards are higher than that. I couldn't sell that off without at least making a note to any sellers giving them some additional information about the problems and then allowing them to decide with all the facts whether they wanted to go ahead with the purchase. For me at least, not everything is about making a profit. Occasionally, I think, you need to do the right thing over the most expedient thing.
Then you suck if up and make it up on future sales. It's not like this kind of thing happens very often.
When I bought the Big Blue on EBay, my seller included a replacement disc which had been sent out. Others were selling it without the corrected disc. If they weren't aware of the problem, that's one thing but if they knew about it and just didn't want to be bothered getting the corrected disc or warning the consumer they would have to, I think that's a terrible thing to do to make a few bucks. And it's not like there's a lot of exclusives for sale at any one time.
If you're a seller, you're probably looking at the other listings. If you see other listings with an extra disc on the side with corrected audio and you know you don't have it or any disclaimer in your listing about it, you should pull your listing or add that information for the consumer to know.
Just my opinion. I'm willing to take the same risks as all of you here. When I fly, I know there's a remote chance of a crash. If there's something like a 50/50 chance we're going down and they don't tell me beforehand, that just doesn't "fly" with me.