Shaun Of The Dead (Blu-ray SteelBook) (EverythingBlu Exclusive #001) [UK]

[spass]

Release date: April 28, 2017 May 19, 2017
Purchase links: Full Slip - Lenticular - Blu Box Pre-order live January 6, 2017
Price: £25.99 (EU) - £21.66 (ROW) - £27.99 (EU) - £23.33 (ROW) - £59.99 (EU) - £49.99 (ROW)

Full Slip | Lenticular Slip | Blu Box

Spoiler

Spoiler: Old info

 

[nafosb]

I just got my dispatch e-mail from EB. I placed the order on 4/24, it was released on 5/19 and shipped today.
So 1 month delay from release date. Not ready to crucify anyone over a month delay but I do agree that for EB not to communicate with customers for long periods is inexcusable.

 

[spass]

Mine was shipped from Norway apparently.

Wtf! Really?

You got a pic of the package label?

 

[Aniv]

My box got here today! yay.

 

[Hobiin]

SNIP

Is the situation really so difficult to comprehend? EverythingBlu have gone radio silent. There's clearly a problem yet they haven't offered an explanation let alone an apology. It's a disgraceful way to run a business and a foolish way to run a startup where reputation is critical.

Please stop astroturfing, the fact you even have to make a post like that illustrates there clearly is a problem

If they don't want to come here to explain themselves I vote their account should be permanently banned.

 

[howarmat]

They do appear to be getting product out day by day but its surely slower than anyone would have expected. They also had no business saying they would have them finished after the holiday a couple weeks ago. They could just be honest and say they only have 2-3 people working outside of the 9-5 jobs and are getting 30-40 orders out the door a day. Honesty would go quite a bit further than they have found themselves now. The Mummy collection looks great and cant wait to get it but i do hope the shipping is completely cleared up and they are upfront with any delay they have getting them out the door.

 

[milky]

I placed the order on 4/24, it was released on 5/19 and shipped today.

Ordered on Day 1 within a minute after it went live and still waiting. What does it make me, another polite n patient Japanese? **** NO
Gonna cancel if I don't get my copy by the end of June n give EB what I've promised

 

[sunnyx]

Ordered on Day 1 within a minute after it went live and still waiting. What does it make me, another polite n patient Japanese? **** NO
Gonna cancel if I don't get my copy by the end of June n give EB what I've promised

Funny isnt it, the buyer that orders it pretty much on the dot is the last person to receive it lol

 

[SteelbookGenius666]

Despite the one month delay in fulfilling all orders it's surely not the end of the world for EBlu (or even for their customers) and I'm convinced that this bump in the road will not be repeated on future releases and that all of their future projects from THE MUMMY Blubox onwards will be as if on newly laid tarmac.

Anyway, kudos to EBlu for:
- Designing and providing an almost perfect product for their first major release . . . and their Blubox itself is the ne plus ultra as far as outer boxes is concerned
- Being passionate about their product and designing in all those cool little effects to make this product look stunning.
- Ensuring that their quality control is above reproach with no complaints from customers of damage either to the Bluboxes, the steelbooks or to anything else in between.
You'll be hard pushed to find many threads for steelbooks from other retailers with a similar good record !
- Using first rate packaging.

Not taking anything away from anyone angry at not receiving their boxes yet . . . but accusing them of allsorts of spurious and dishonest acts reflects badly on this excellent forum . . . and reduces the chance of future dissemination of product information and one-to-one communication with the company is put in jeopardy

With all due respect in order to pass (proper) judgement on this (or any release) you do really need it in hand and regarding your last point simply disappearing into thin air looks terrible and could be easily rectified in under a minute...

 

[virkia]

With all due respect in order to pass (proper) judgement on this (or any release) you do really need it in hand and regarding your last point simply disappearing into thin air looks terrible and could be easily rectified in under a minute...

Yes, better to pass an opinion when in your own hands but the pics from Eblu and from one or two on here have been excellent so . . . and if not having the product in hand precludes an opinion then I reckon the steelbook threads would be pretty threadbare (lol).
Anyway, as a long term collector and with some experience of steelbooks (with over 1,000 of the little beasties) I'll have an opinion on most of them.

As for EBlu coming on here to justify the delays and having to explain their modus operandi I'd say that's entirely up to them and if Wreck can't persuade them to comment then I don't know who can but if I was in charge over there at Eblu I'd probably swallow my pride and come on here, and elsewhere they've had a presence, to offer a brief apology for the delays (because that's the only thing to apologise for) . . . but it would just be one comment short and sweet and nothing more.

TBH I've got to admit to being truly amazed at how a few weeks delay in getting a non-essential product to customers has been the cause of such venom and bile and it's not a pretty sight to see how unforgiving folks are especially when remembering how helpful EBlu were with product detail updates and all the other informative stuff they put out previously . . . and, yes, it would be the decent thing for them to apologise to those still waiting . . . and, yes, I hope the few stragglers make it to their destination finally and that this thread can be put out of its misery and people can move on to the next one on the agenda (or not, as the case may be) . . . THE MUMMY.(about which I'm expecting zero problems!)

 

[Flloydo]

TBH I've got to admit to being truly amazed at how a few weeks delay in getting a non-essential product to customers has been the cause of such venom and bile and it's not a pretty sight to see how unforgiving folks are especially when remembering how helpful EBlu were with product detail updates and all the other informative stuff they put out previously . . . and, yes, it would be the decent thing for them to apologise to those still waiting . . . and, yes, I hope the few stragglers make it to their destination finally and that this thread can be put out of its misery and people can move on to the next one on the agenda (or not, as the case may be) . . . THE MUMMY.(about which I'm expecting zero problems!)

What you fail to forget is a lot of customers who paid for this through PayPal on the 6th January literally have about 2 weeks until their right to file a dispute and get a refund is up which is worrying if people still haven't received it by then.
So these 4 weeks extra delay in the shipping process on top of the 2 other delays are unacceptable and customers have the right to speak such "venom and bile" as you word it

Stop sticking up for them for Christ sake.

I have mine and although I may not be happy with the final product as a whole and my blu box has damage which you seem to think they are all perfect I still feel annoyed that so many others have not had theirs dispatched yet and are not receiving replies.

And the weird thing is Ben is replying to me through email regarding my issues with the mismatched numbering cards and damage to my box yet he's ignoring so many other people. Its horrible to read so many are being ignored.
I've given a lot of feedback to him about this release and it's endless issues hoping they can improve going forward but he's losing a lot of customers because of how this is being handled and damn right too.

The blu box on its own is good quality, that's the only positive about this release (except my physical copy with damage) but please don't start making up fake stats about no complaints of damage like your previous post when you literally have no idea. The steels don't have the best quality control either

 

[StifflersDad]

especially when remembering how helpful EBlu were with product detail updates and all the other informative stuff they put out previously . . . and, yes, it would be the decent thing for them to apologise to those still waiting . . . and, yes, I hope the few stragglers make it to their destination finally and that this thread can be put out of its misery and people can move on to the next one on the agenda (or not, as the case may be) . . . THE MUMMY.(about which I'm expecting zero problems!)

They were "helpful" in the beginning only so that they could grab your money and then they disappear when they literally can't deliver the goods.
Hardly a laudable trait. Downright despicable.

 

[StifflersDad]

I think the company needs to be renamed EverythingS****

 

[SlimJim24]

what in the?

 

[Steelbookzombie]

What you fail to forget is a lot of customers who paid for this through PayPal on the 6th January literally have about 2 weeks until their right to file a dispute and get a refund is up which is worrying if people still haven't received it by then.
So these 4 weeks extra delay in the shipping process on top of the 2 other delays are unacceptable and customers have the right to speak such "venom and bile" as you word it

Stop sticking up for them for Christ sake.

I have mine and although I may not be happy with the final product as a whole and my blu box has damage which you seem to think they are all perfect I still feel annoyed that so many others have not had theirs dispatched yet and are not receiving replies.

And the weird thing is Ben is replying to me through email regarding my issues with the mismatched numbering cards and damage to my box yet he's ignoring so many other people. Its horrible to read so many are being ignored.
I've given a lot of feedback to him about this release and it's endless issues hoping they can improve going forward but he's losing a lot of customers because of how this is being handled and damn right too.

The blu box on its own is good quality, that's the only positive about this release (except my physical copy with damage) but please don't start making up fake stats about no complaints of damage like your previous post when you literally have no idea. The steels don't have the best quality control either

Now hold on a min he can stick up for them if he wants!
I'm sure EB would be happy to refund anyone even if the time limit to make a claim through PayPal had expired!

 

[SlimJim24]

good luck to everyone, glad i passed

maybe they're on holiday......

although i know about 1% of what is going on in this thread, it's not debatable that being on every day answering every question minute by minute until it's release time then disappearing is messed up.

even if there are legitimate reasons why he disappeared, perception is reality. they'll never get my business...

like i said, good luck!

 

[Lone Crusader]

Even if he popped in once a week and gave an update I guarantee it would put folks minds at ease. Hopefully @Wreck can have a word with him and convince him to come back and give us an update. Not me per say because I already have mine but for those still waiting.

 

[sunnyx]

What you fail to forget is a lot of customers who paid for this through PayPal on the 6th January literally have about 2 weeks until their right to file a dispute and get a refund is up which is worrying if people still haven't received it by then.
So these 4 weeks extra delay in the shipping process on top of the 2 other delays are unacceptable and customers have the right to speak such "venom and bile" as you word it

Stop sticking up for them for Christ sake.

I have mine and although I may not be happy with the final product as a whole and my blu box has damage which you seem to think they are all perfect I still feel annoyed that so many others have not had theirs dispatched yet and are not receiving replies.

And the weird thing is Ben is replying to me through email regarding my issues with the mismatched numbering cards and damage to my box yet he's ignoring so many other people. Its horrible to read so many are being ignored.
I've given a lot of feedback to him about this release and it's endless issues hoping they can improve going forward but he's losing a lot of customers because of how this is being handled and damn right too.

The blu box on its own is good quality, that's the only positive about this release (except my physical copy with damage) but please don't start making up fake stats about no complaints of damage like your previous post when you literally have no idea. The steels don't have the best quality control either

I would not even waste your energy responding to @virkia with his most delusional posts and concept over the situation. We can be waiting a year for EB to ship out SOD and Virkia will still be sitting behind his keyboard typing the same templated nonsense he prepared 3 weeks ago. He has nothing more to do than stick his nose in where he is completely blinded by the reality, and attaching useless images that has about as much relevance of what I find in the toilets after I take a good dump

 

[Covcraig]

People should just get their PayPal claims in now, I don't want to see their company go under but if it drags on any more then people lose their PayPal protection and IF the company folds say a day or week later for whatever reason then everyone loses their money.

You could give them the benefit of the doubt but this has been pushed back and pushed back and shipping is taking ridiculously long. They should have planned a proper shopping strategy from the beginning, they would have known how many items needed shipping.. Thats assuming they had their full order consignment which is looking doubtful. When there is no transparency then there should be no loyalty. They may as well come out and just say they ****** up. Atleast people will stop speculation then and know where they stand.

Also, if the profit margins on this weren't enough to cover the project and any customer defects/replacements then why even do it. If it is true what people are speculating that the Mummy boxset funds are help finish off this release then what the hell??

 

[virkia]

Quite new to social media so interesting to see how people are dealing with the situation vis a vis EverythingBlu . . . and I have to ask myself if this is meant to be a "community" why is there no community spirit?
If a member here admits to being in direct contact with EBlu why does he not request the order details from all the people on this thread still waiting for news of their unfulfilled packages and pass them on to EBlu ?. . . acting as a go-between or white knight if you will.


So, what is the reality of the situation?

- That not all boxes have been received six months after being paid for.

- That it's getting close to Paypal compensation 6 months limit which does NOT mean it's the end of the story and you loose out:-
"PayPal Buyer Protection
The first stage is to raise a ‘dispute’ with the seller. This must be done within 180 days of initial the PayPal payment. If you can’t bring the dispute to a satisfactory resolution within 20 days of raising it, then you can escalate it and raise a claim under the PAYPAL BUYER PROTECTION SCHEME."

- That the Blubox is substandard. If anyone feels that way about it then break it up and sell it on the secondary market or sell it "New and sealed" for an instant profit (as we all know it's OOP/OOS).

- That many Bluboxes have arriving damaged. NOT AT ALL and thanks to EBlu's excellent packaging which despite rough handling by Hermes (see few photos on this thread) have not resulted in reports of damage to the Bluboxes themselves . . . with only one person that I can see on here saying his item is damaged.Maybe he can post pics of said damage and then request details from the manufacturer of the best way to remove an ink mark (if that's what it is). At the same time he can request the best product to spray on the Blubox to protect it and keep it looking newer longer. Same person unfortunate enough to receive mismatched numbered cards something which cannot be resolved (as revealed earlier in the thread by EBlu - the one thing they cannot replace would be an incorrectly numbered card) so returning the item for a refund may be the only option if this person has OCD tendencies.

 

[EverythingBlu]

Dear Members

First of all, we want to apologise to all those who have not yet received their product. This was not our intention and all orders will be fulfilled. We wanted to be the company that listened to our core customers, hence why we were so vocal on HDN.

We are one of the first premium Blu-ray Companies to respond to feedback on a release and change our design according to that feedback from HDN members and social media as a whole, we also wanted to make a product that people would really appreciate which according to the feedback from social media we think we have mostly achieved.

We admit we have had problems that prolonged the release, some we could have handled better and others that were completely out of our control.

At this point we decided to concentrate on shipping which is why our presence on HDN was is so sparse, as a company we should have been more attentive to your concerns and should have responded more openly.

At this time our number one concern is shipping out the remaining products but unfortunately because of the issues which we hope will be resolved soon it may take a short while but we will fulfil every active order.

Customers are getting their products just not as prompt as we would like, but we have made important provisions for future releases so problems such as we have experienced will not happen again.

If we have lost the trust of those who have supported us through thick and thin and of those who just wanted a great release we sincerely apologise and will work hard to win back your trust in the near future.

Thank you for your time,

EverythingBlu