I had 2 orders cancelled for in-store pick-up on different days even though it clearly said there were copies available at my nearest Best Buy.
It's not nice to play with customers' psyches that way.
My order was cancelled with no notification (same as Mulan animated). Really losing confidence in Bestbuy’s ability to fulfil Steelbook orders especially since it looks like they are moving away from physical media. Was able to pick up Lupin Steelbook from Sunrise records instead of trying on BB’s website