The Ebay Seller/Policies Discussion Thread

[waccy]

Q) What is the purpose of this thread?
A) To discuss Ebay policies/issues

Q) Where can i find the Ebay Presale Policy?
A) Click HERE

Q) Can a HDN Trade mod help me with an Ebay sale/trade issue? Also why is there no 'ebay bad traders' list?
A) Simply put, no. To find out why, ensure you read the following spoiler:

Spoiler

please use this thread as a RESOURCE to ask your fellow members about problems you've had with a reseller or questions about e-bay.

do NOT use this thread to attack or refute other members. if you an e-bay dispute with a member here, perhaps it's best to approach a trading mod before posting? we don't police e-bay, but maybe we can give you a tip or two.

if members ignore these suggestions, then the thread might be locked for a couple of weeks.

thank you.

hey folks,

as a reminder what myself (and other mods) have continued to mention via private message, e-mail and other areas. we do NOT police other trading marketplaces like ebay, youtube, amazon and the rest.

there is ONLY a certain amount of information at our disposal and we do not have the resources in these other locations as we do on this forum - things that we can look at and evaluate.

having said that, there are trading rules on this forum that have been instituted for your own protection for trading transactions that happen HERE.

this includes the pending / active sales threads, the requirement of feedback posted for any new traders, our support ticketing system, the active investigations held by trading moderators and many other things we do not discuss openly.

we have long held that problems occurring on these other forums and marketplaces should be taken the appropriate authorities on THOSE websites.

many of you are established traders here on this forum and you should know all about the guidelines that are stickied in this section - including having new traders send first, getting tracking from the other party and proof of shipment, and what other precautions can be taken to protect your trading safety.

trading via ebay and their messaging system is against their stated policy and should not occur - and there are reasons why they have created that policy. you don't have protection of paypal or their listing system as a buyer or seller.

having said that, if there is trouble with an ebay seller or buyer, you should go to their website and report it there. if you are not aware of this process, follow the below link for more information.

http://pages.ebay.co.uk/help/buy/report-trading.html

so folks can feel free to chat about a seller or buyer that they are having problems with, but I can tell you right now - there will not be a "witch hunt" by moderators or staff based on one person's account of the problems or trouble they are having - and we limit the action taken for or against members here to transactions that occurred on this forum.

as stated in the thread title of our bad traders list - that list is for FORUM MEMBERS ONLY.

thank you.

Q) Where can i find the HDN Buyer Beware / Bad Traders list?
A) You can find the thread HERE

 

[RajLondon]

Steelbooks-direct won an auction for my Jack Reacher on Wednesday and still hasn't paid, messages him twice with no reply. I opened a case early this morning but I honestly don't expect him to pay within 4 days.

I hate time wasters!!!!

I've banned him from bidding on my items.

Part of his "strategy" is to bid high on items, then cancel those bids when there's less than 1 day left and then bid again hoping to get it at a cheaper price. His level of bid retractions is an absolute disgrace!

 

[Carlos]

Steelbooks-direct won an auction for my Jack Reacher on Wednesday and still hasn't paid, messages him twice with no reply. I opened a case early this morning but I honestly don't expect him to pay within 4 days.

I hate time wasters!!!!

Strange he bought one from me and paid within 24 hours.

On the other hand someone else out bid him on my other one and they haven't paid yet, though they did send a message asking if they could pay by Tuesday which i agreed to.

 

[roverite]

Steelbooks-direct won an auction for my Jack Reacher on Wednesday and still hasn't paid, messages him twice with no reply. I opened a case early this morning but I honestly don't expect him to pay within 4 days.

I hate time wasters!!!!

Weird, he paid for the JR he won from me the morning after it ended.

 

[Rodbull]

Weird, he paid for the JR he won from me the morning after it ended.

He probably had bids on yours and this auction he won yours and probably hoped to be outbid on the other auction instead of cancelling his bids he as won both.

 

[sunnyx]

Looks like this ebay seller has used Roverite's CA HMV picture for his listing. Guess he was too lazy to take a pic himself!

misshnixon

And here is Ben's listing

CA HMV

 

[Carlos]

Looks like this ebay seller has used Roverite's CA HMV picture for his listing. Guess he was too lazy to take a pic himself!

misshnixon

And here is Ben's listing

CA HMV

Not just the picture, they have also used most of the text !

 

[roverite]

Not just the picture, they have also used most of the text !

Looks like this ebay seller has used Roverite's CA HMV picture for his listing. Guess he was too lazy to take a pic himself!

misshnixon

And here is Ben's listing

CA HMV

Lol, some people are just so lazy. How long does it take to snap a quick photo of the item you actually have?

 

[Fork]

Absolutely livid this morning, sold a Fast and the Furious 5 for £9.99 with free p and p. It was new sealed and minty mint.

Buyer has just left the following negative (a first one) without even saying they had a problem to me: -

Not happy with content back of box damaged, not post coz outside not damaged

can you tell us the ID so we can block him

 

[HighDefSamurai]

So sick of eBay sold an item Black Ops 2 with Battlefield 3 on PS3 then buyer opened a case and I agreed to send him my personal copy and £10 for the trouble and I would send tracked..So did that on Saturday he/her receives today opens another case (not sure how they did it) then left me negative feedback saying im a conman I sent him a copied DVD not a game..is there anything I can do or just refund him?

 

[Rodbull]

So sick of eBay sold an item Black Ops 2 with Battlefield 3 on PS3 then buyer opened a case and I agreed to send him my personal copy and £10 for the trouble and I would send tracked..So did that on Saturday he/her receives today opens another case (not sure how they did it) then left me negative feedback saying im a conman I sent him a copied DVD not a game..is there anything I can do or just refund him?

You have his address go round there with a HAMMER simple.

REMEMBER ME M*ther F***er

 

[thewhiteknight]

Why would anyone remove a disc and replace it with a different one?

Link: http://www.ebay.com/itm/TERMINATOR-...1ILpBHyQ39sYjXOBzkEmQ%3D&orig_cvip=true&rt=nc

Spoiler

Description:
THE TERMINATOR
BLU-RAY
LIMITED STEELBOOK
LIKE NEW !!!

NO DENTS NO SCRATCHES !!!

ONLY OPEN TO CHANCE DISC (UK) !!!

REGION FREE !!!

OUT OF PRINT AND SOLD OUT !!!
FSK LOGO IS REMOVABLE !!!

GERMAN EXCLUSIVE STEELBOOK !!!
English DTS-HD MA 5.1
Spanish DD 5.1
French DTS 5.1
Portuguese DD 2.0
Thai DD 2.0


WORLDWIDE SHIPPING ARE 9$ WITH INSURANCE NOT 3$ !!!
BECAUSE I SEND FROM GERMANY NOT FROM USA !!!
AS REGISTERED LETTER WITH NUMBER !!!

IF YOU BUY MORE ITEMS I WILL GIVE YOU DISCOUNT !!!
I CAN SEND 2 ITEMS FOR 9 $ !!!
FREE SHIPPING ONLY FOR GERMANY !!!
INTERNATIONAL BUYERS PLEASE ASK FOR SHIPPING !!!

PLEASE WAIT FOR INVOICE !!!
Disclaimer:
Bitte beachten Sie die nachfolgenden Bedingungen wegen des seit 1. Januar 2002 geltenden EU-Gewährleistungsrechts:
Der Artikel wird "so wie er ist" - nach bestem Wissen und Gewissen - von privat verkauft, d.h. die Ware befindet sich im beschriebenen Zustand und hat keine mir bekannten offensichtlichen oder verdeckten zusätzlichen Mängel.
Das EU-Recht sieht auch für Privatverkäufer eine einjährige Garantie und eine zweijährige Gewährleistung bei Gebrauchtwaren vor (was aber im Gegensatz zu Gewerbetreibenden im gegenseitigen Einvernehmen mit dem Käufer ausgeschlossen werden darf). Die Konsequenzen aus dieser Bestimmung stehen in keiner vernünftigen Relation zum erzielten Kaufpreis und sind von Privatpersonen wohl kaum sicherzustellen. Dies bedeutet, dass Sie sich mit der Abgabe eines Gebotes ausdrücklich damit einverstanden erklären, auf jegliche Ihnen gesetzlich zustehende Garantie, Gewährleistung und Haftung bei Gebrauchtwaren völlig zu verzichten (soweit zulässig).
Dieser Disclaimer bedeutet nicht, dass an der Funktionsfähigkeit des beschriebenen Artikels oder Komponenten irgend ein Zweifel besteht, er dient nur zur rechtlichen Absicherung.

Beachten Sie bitte die folgenden Verkaufsbedingungen:
Bitte stellen Sie ihre Fragen vor Abgabe eines Gebotes. Der Artikel wird so wie er ist von Privat verkauft, dies bedeutet: Mit der Abgabe eines Gebotes erklären Sie sich ausdrücklich damit einverstanden, auf jegliche Gewährleistung/Garantie bei Gebrauchtwaren gegenüber dem Verkäufer zu verzichten. Dies beeinträchtigt nicht eine eventuelle Restgarantie gegenüber dem Händler wo das Produkt gekauft wurde oder dem Hersteller. Bieten sie nicht, wenn Sie mit diesen Regeln nicht einverstanden sind. Eine Rücknahme aus Inkompatibilitätsgründen, Nichtgefallen o.ä. ist ausgeschlossen. Keine Haftung für Beschädigung oder Verlust bei unversichertem Versand. Tippfehler und Irrtümer vorbehalten.

Auf meinen angebotenen Artikeln hat kein dritter Anspruch weil es mein persönliches Eigentum ist. Deshalb verstoße ich auch nicht gegen das Markenrecht oder die Lieben Netten Ebay Grundsätze, da es sich um 1000% Original Ware handelt !!!

Kann gern überprüft werden !!!

VIEL SPASS BEIM BIETEN !!!

 

[NazguL66]

Why would anyone remove a disc and replace it with a different one?

Link: http://www.ebay.com/itm/TERMINATOR-...1ILpBHyQ39sYjXOBzkEmQ%3D&orig_cvip=true&rt=nc

Spoiler

Description:
THE TERMINATOR
BLU-RAY
LIMITED STEELBOOK
LIKE NEW !!!

NO DENTS NO SCRATCHES !!!

ONLY OPEN TO CHANCE DISC (UK) !!!

REGION FREE !!!

OUT OF PRINT AND SOLD OUT !!!
FSK LOGO IS REMOVABLE !!!

GERMAN EXCLUSIVE STEELBOOK !!!
English DTS-HD MA 5.1
Spanish DD 5.1
French DTS 5.1
Portuguese DD 2.0
Thai DD 2.0


WORLDWIDE SHIPPING ARE 9$ WITH INSURANCE NOT 3$ !!!
BECAUSE I SEND FROM GERMANY NOT FROM USA !!!
AS REGISTERED LETTER WITH NUMBER !!!

IF YOU BUY MORE ITEMS I WILL GIVE YOU DISCOUNT !!!
I CAN SEND 2 ITEMS FOR 9 $ !!!
FREE SHIPPING ONLY FOR GERMANY !!!
INTERNATIONAL BUYERS PLEASE ASK FOR SHIPPING !!!

PLEASE WAIT FOR INVOICE !!!
Disclaimer:
Bitte beachten Sie die nachfolgenden Bedingungen wegen des seit 1. Januar 2002 geltenden EU-Gewährleistungsrechts:
Der Artikel wird "so wie er ist" - nach bestem Wissen und Gewissen - von privat verkauft, d.h. die Ware befindet sich im beschriebenen Zustand und hat keine mir bekannten offensichtlichen oder verdeckten zusätzlichen Mängel.
Das EU-Recht sieht auch für Privatverkäufer eine einjährige Garantie und eine zweijährige Gewährleistung bei Gebrauchtwaren vor (was aber im Gegensatz zu Gewerbetreibenden im gegenseitigen Einvernehmen mit dem Käufer ausgeschlossen werden darf). Die Konsequenzen aus dieser Bestimmung stehen in keiner vernünftigen Relation zum erzielten Kaufpreis und sind von Privatpersonen wohl kaum sicherzustellen. Dies bedeutet, dass Sie sich mit der Abgabe eines Gebotes ausdrücklich damit einverstanden erklären, auf jegliche Ihnen gesetzlich zustehende Garantie, Gewährleistung und Haftung bei Gebrauchtwaren völlig zu verzichten (soweit zulässig).
Dieser Disclaimer bedeutet nicht, dass an der Funktionsfähigkeit des beschriebenen Artikels oder Komponenten irgend ein Zweifel besteht, er dient nur zur rechtlichen Absicherung.

Beachten Sie bitte die folgenden Verkaufsbedingungen:
Bitte stellen Sie ihre Fragen vor Abgabe eines Gebotes. Der Artikel wird so wie er ist von Privat verkauft, dies bedeutet: Mit der Abgabe eines Gebotes erklären Sie sich ausdrücklich damit einverstanden, auf jegliche Gewährleistung/Garantie bei Gebrauchtwaren gegenüber dem Verkäufer zu verzichten. Dies beeinträchtigt nicht eine eventuelle Restgarantie gegenüber dem Händler wo das Produkt gekauft wurde oder dem Hersteller. Bieten sie nicht, wenn Sie mit diesen Regeln nicht einverstanden sind. Eine Rücknahme aus Inkompatibilitätsgründen, Nichtgefallen o.ä. ist ausgeschlossen. Keine Haftung für Beschädigung oder Verlust bei unversichertem Versand. Tippfehler und Irrtümer vorbehalten.

Auf meinen angebotenen Artikeln hat kein dritter Anspruch weil es mein persönliches Eigentum ist. Deshalb verstoße ich auch nicht gegen das Markenrecht oder die Lieben Netten Ebay Grundsätze, da es sich um 1000% Original Ware handelt !!!

Kann gern überprüft werden !!!

VIEL SPASS BEIM BIETEN !!!

I've done it before, it's a personal preference thing. I have the normal 2D CA Steelbook, but I have the 3D version as well, so I popped the 3D disc into the 2D CA Steelbook. The seller might have preferred the UK disc he had over the Germany disc

 

[thewhiteknight]

I've done it before, it's a personal preference thing. I have the normal 2D CA Steelbook, but I have the 3D version as well, so I popped the 3D disc into the 2D CA Steelbook. The seller might have preferred the UK disc he had over the Germany disc

Ok. I was only questioning it b/c it's something I've never experienced, but then again I've only started collecting steels. It's a whole new world over here!

 

[toto93]

http://www.ebay.co.uk/itm/Steelbooks-Iron-man-Iron-man-2-Hulk-Captain-America-Avengers-Marvel-UK-RARE-/281104431711?pt=UK_CDsDVDs_DVDs_DVDs_GL&hash=item4173213a5f

Isn't this the same guy who sold FS Iron Man for cheap and many suspected he was a con artists? Look at his feedback, why would anybody take the risk of buying from him?

Just thought I should mention, I was the guy who took the plunge on this, with my ebay lawyers on standby just in case. But the guy was really nice, easy to deal with. There was a slight delay in postage because he was moving house but they arrived today in tip top condition
So sometimes it is worth the risk, but I do see your point I just couldn't resist at that price

---------- Post added at 04:58 PM ---------- Previous post was at 04:52 PM ----------

He also gave me Thor UK for £50 to complete the set so pretty pleased over all

 

[roadie]

That's not a bad deal!

 

[karl01]

So sick of eBay sold an item Black Ops 2 with Battlefield 3 on PS3 then buyer opened a case and I agreed to send him my personal copy and £10 for the trouble and I would send tracked..So did that on Saturday he/her receives today opens another case (not sure how they did it) then left me negative feedback saying im a conman I sent him a copied DVD not a game..is there anything I can do or just refund him?

He sounds like he or she opened a item not described case against you you should always fight it but ebay tend to side with the buyer.

 

[pOx]

Be careful !

http://www.ebay.fr/itm/Blu-Ray-Stee...?pt=FR_SK_DVDetCinema_dvd&hash=item19dc4c0b56

It's a false FNAC Edition with a sticker made hand.

 

[karl01]

Be careful !

http://www.ebay.fr/itm/Blu-Ray-Stee...?pt=FR_SK_DVDetCinema_dvd&hash=item19dc4c0b56

It's a false FNAC Edition with a sticker made hand.

Are you sure? i looks real

 

[o0 Deuce 0o]

Are you sure? i looks real

yeah deffo a fake, i think one of our french friends asked him for the barcode and it came back as the normal version. Im thinking of buying a steelbook myself and throwing on a Deuce Bigalow sticker and calling it a Deucey exclusive, any takers ?

 

[sunnyx]

Anyone bidding on a FNAC steel should really know that lol, comeon! I would say its the buyers fault TBH.