What is it with sellers and giving feedback?

[IRON MAN]

Based on what I've been seeing lately, I can't help but wonder why is it that sellers wait for the buyer to submit a feedback first for any given transaction before they submit theirs...

The way I see it, as a buyer, as soon as I've made my payment, I have fulfilled my end of the deal and the seller should submit his/her feedback, simple as that.

At the latest, they should do so once the package has been received and notified. I shouldn't have to chase them and remind them to do so

Agree? Disagree? Discuss.

N.B: interested in discussing transactions done through this website only please

 

[triangle]

Well, the only place where i noticed this is Ebay, and i actually understand the Sellers that do so.
First of all i do not agree that the Buyer is done after paying. Feedback should be about the whole experience and just because someone paid quickly doesn't mean he deserves good feedback. I think it is ok to wait at least until the goods are received.

 

[hatredhorror]

buyer feedback is totally worthless anyways..

 

[MENTAL MAGPIE]

I leave feedback as soon as i have payment, ship out the item mark as shipped and delete from my ebay. Im not really bothered if i get feedback back or not. If i dont hear from the buyer then i guess there happy so thats all that matters really.

---------- Post added at 10:41 AM ---------- Previous post was at 10:37 AM ----------

I would like to give negative feedback for non payers, i had someone bid and not pay, they ended up with over 50 positive feedback from sellers on ebay all stating non payment, neg feedback being recieved and vulgar inbox messages, i reported two myself and they got away with it for over 3 months and upset more than 50 ebayers before they got banned. Ebay really doesnt care what people get up to on ebay.

 

[IRON MAN]

Well, the only place where i noticed this is Ebay, and i actually understand the Sellers that do so.
First of all i do not agree that the Buyer is done after paying. Feedback should be about the whole experience and just because someone paid quickly doesn't mean he deserves good feedback. I think it is ok to wait at least until the goods are received.

I agree about it being about the whole experience and updated my post accordingly but I shouldn't have to chase the buyer, period.

---------- Post added at 01:45 PM ---------- Previous post was at 01:42 PM ----------

buyer feedback is totally worthless anyways..

I could say the same about this comment and not give any explanation as well

Why is it worthless? Care to elaborate? Both sides are responsible in any given transaction (depending on their role) and feedback given from each side sheds light and warns or reassures other sellers/buyers about the risk or absence of it of dealing with a particular individual.

---------- Post added at 01:50 PM ---------- Previous post was at 01:45 PM ----------

I leave feedback as soon as i have payment, ship out the item mark as shipped and delete from my ebay. Im not really bothered if i get feedback back or not. If i dont hear from the buyer then i guess there happy so thats all that matters really.

You, my friend, are the exception; it seems...

 

[xxquartzxx]

I always wait for the buyer to get the steelbook in hand and that their happy , they give me feedback then i leave feedback for them , don't know why i do it like this , but i do lol

 

[IRON MAN]

its pointless because you cant give negative feedback..

what does it change for you ?

if you want to sell something, your buyer feedback doesnt matter

if you buy something, your buyer feedback doesnt matter as well

Sure you can!

If it's a bad seller (doesn't ship on time/items not properly packaged/item is different from one advertised etc...), future buyers should be warned about the risks of dealing with him/her.

Same applies for the other side of the fence IMO. (take note of mental magpie's take on it)

 

[triangle]

I used a setting in my account that automatically leaves positive feedback the moment i receive positive feedback for the transaction.
That saves me time and i cannot forget about it that way.
Buyers who leave negative or neutral feedback for me don't receive positive feedback from me.

When I buy i leave feedback when the item is received and I'm happy or in case something is wrong when the situation is solved. I hate these people though that send you 5 messages about when you leave feedback. They usually get none as I don't like to be spammed.

 

[karl01]

I always wait for the buyer to get the steelbook in hand and that their happy , they give me feedback then i leave feedback for them , don't know why i do it like this , but i do lol

I do the same

 

[VRob98]

Like MENTAL MAGPIE, I usually leave feedback once a buyer has paid and I've shipped the item. And that's really just so I can clear the transaction from my account and not have to think about it again.

BUT sad to say there are a lot of scammers, frauds and cheats on eBay, and the chances are that sooner or later a seller is going to encounter them. Never got the disc, dic arrived damaged, want a partial refund etc. And it can really burn when you've already left positive feedback for someone like that. Because giving good feedback to that kind of buyer doesn't help the community at all - in fact it's a great disservice. So I understand why some sellers are cagey on giving immediate feedback.

 

[ABjerg]

I always give feedback, if I'm seller or buyer, but I do it when I feel like I'm done with my part. And no that isn't several days after the deal is done. If I'm the buyer I leave feed when I've received my package, if I'm the seller I leave it when the buyer has received his/her package.

 

[hatredhorror]

Sure you can!

If it's a bad seller (doesn't ship on time/items not properly packaged/item is different from one advertised etc...), future buyers should be warned about the risks of dealing with him/her.

Same applies for the other side of the fence IMO. (take note of mental magpie's take on it)

i said your BUYER feedback doesnt matter for selling..

if you have 995 positive feedback from buying and 5 negative from selling, no one is gonna buy from you although you have 99,5% positive feedback


on the buying side its pointless as well, since you cant give negative feedback and stop ppl beneath a certain ratio of positive feedback from buying


---> WORTHLESS... its just a little gimmick to motivate people

 

[IRON MAN]

i said your BUYER feedback doesnt matter for selling..

if you have 995 positive feedback from buying and 5 negative from selling, no one is gonna buy from you although you have 99,5% positive feedback


on the buying side its pointless as well, since you cant give negative feedback and stop ppl beneath a certain ratio of positive feedback from buying


---> WORTHLESS... its just a little gimmick to motivate people

Guys, let's please keep this thread on topic, I didn't mention eBay and couldn't care less about eBay personally, I ONLY mean transactions made through this site.

Sorry for any confusion and will update my OP accordingly

hatredhorror, you as a seller have the right to refuse dealing with a buyer if you have dealt with him/her in the past and the experience wasn't this enjoyable, same goes if you are the buyer (on this site).

 

[snooloui]

Well, the only place where i noticed this is Ebay, and i actually understand the Sellers that do so.
First of all i do not agree that the Buyer is done after paying. Feedback should be about the whole experience and just because someone paid quickly doesn't mean he deserves good feedback. I think it is ok to wait at least until the goods are received.

I totally agree with this. I personally think buyers should leave feedback first. It makes me happier as a seller if they let me know the item has arrived safely. Of course if the buyer does leave feedback and the seller doesn't bother to, then you have a right to feel aggrieved as a buyer.

buyer feedback is totally worthless anyways..

In terms of the eBay system, yes it is completely pointless. You can't force people to be trustworthy.

 

[IRON MAN]

OP updated, thanks.

 

[hatredhorror]

theres no need for buyer feedback here as well imo

you just pay your item and thats it.. doesnt make you any more trustworthy to anyone as theres no room to scam anyone and stuff like "not paying" doesnt really matter as well as there are no fees, etc.

 

[triangle]

Well, i left the feedback here as a Buyer first, that way I confirmed that I received the item and I'm happy. Thats the fairest way for me.
In the end i dont really mind how long it takes to receive it though.
It's a nice tool to show the way someone does business, however, I'm already collecting Steelbooks, Prints and Toys, no time to collect Feedback...

 

[IRON MAN]

theres no need for buyer feedback here as well imo

you just pay your item and thats it.. doesnt make you any more trustworthy to anyone as theres no room to scam anyone and stuff like "not paying" doesnt really matter as well as there are no fees, etc.

I disagree with it not mattering but to each his own really. Let's see what other members think

 

[Sigill]

theres no need for buyer feedback here as well imo

you just pay your item and thats it.. doesnt make you any more trustworthy to anyone as theres no room to scam anyone and stuff like "not paying" doesnt really matter as well as there are no fees, etc.

It is still helpful to have the feedback from both sides. If somebody says they will buy something and then wants to send it back because its not what they wanted or its damaged, that may be a one off. If they did this multiple times then eventually it would reflect in their feedback. Its the same with group Buys, non payers sometimes get negative feedback and that helps sellers decide whether they want to sell to an individual or not.

 

[hatredhorror]

it does matter a little and at the very least its a nice gesture..

i guess it also motivates ppl to leave feedback to the seller, because they get something (feedback, useful or not) in return.. f.i. i sold 60 items on amazon, but only TEN have left me feedback for the transaction, while on ebay i got feedback on almost every transaction.. sorry if thats too much off-topic again ;-)