Feel free to discuss anything related to packaging, shipping and service here.
How to set up account
How to set up account
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I'm happy that now you are allowed to get some grate deals from my country!!!
Thanks for the advise Ashcroft, I have ordered Pacific Rim but made a mistake in my conversion so it came to £16.16.My advice for ordering from this site, is to register an account, but don't set up an address or payment card on it.
Then instead of adding things to your basket, always use the paypal button on the item page. Orders will still register against your site account, but the address and everything on the order will just be taken from paypal. Just make sure it's correct on the paypal page when completing your order.
I've placed 3 orders now with no problems. Pacific Rim Steelbook, MoS Steelbook, and The Dark Knight Rises Cowl Edition, all under £15 each delivered.
By the way, for anyone else in the UK, the customs limit this month is $329 MXN. That damn MoS logo tin is pennies over the limit.
Does anyone know how to cancel an order? I want to cancel my Smaug set with bookends so I can reorder it with godzilla steel. I'm in USA
¿Cómo puedo Cancelar un pedido?
Solo debe solicitar la cancelación enviando un correo a la dirección [email protected]
Nota: Solo se podrán cancelar los pedidos, siempre y cuando no hayan sido enviados.
¿Cómo puedo Cancelar un pedido?
Solo debe solicitar la cancelación enviando un correo a la dirección [email protected]
Nota: Solo se podrán cancelar los pedidos, siempre y cuando no hayan sido enviados.
- Cancelling orders
NOTE: orders can be cancelled only if they have not been sent.
Tthere is no way to cancel an order direct from the website and reading the FAQ I have found
So, they are asking for an email requesting the cancellation.
You can use thes text below, just fill in your order number and name:
.Hola,
Por medio de la presente les solicito de favor cancelar mi pedido numero (your order number) que fue realizado el dia (order date) a nombre de (here your name), el motivo de la cancelación se debe a que no es el articulo que busco.
Agradezco su ayuda y muchas gracias
(Your name)
Quick transaltion.
I need to cancel the order number 12345 placed on Sept 15 2014, order name is John Doe, the reason is because this is not the item(s) I'm looking for.
Thanks a lot.
John Doe
Or you can call them to "Número Internacional 1 8774773781", per past experiences with some other ninjas, English skills from employees are not good but you can be lucky enough to get one person who can help you out w/o problem to cancel the order
Item received yesterday. Email for tracking request - CANCELI try to request tracking number for my order two days ago via Sansborns email, still no reply.
Before this, they reply ASAP my tracking number request