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You sure your order had been charged last Friday and was not for a different orderI was charged for this last Friday, but like above I haven't received my copy or any any emails to say it's been sent or is delayed!
Yes definitely for this. I had 2 charges of £19.99 come out within a day or so of each other. The other would have been for The Imitation Game. The next steelbook for release that I have pre-ordered is Paddington but that is £20.99.You sure your order had been charged last Friday and was not for a different order
My order has not been charged yet and I have had this on pre order from day 1 of going live
Zavvi don't take payment until ready for despatch
What payment method did you use
Reason I asked no one else has had their order chargedYes definitely for this. I had 2 charges of £19.99 come out within a day or so of each other. The other would have been for The Imitation Game. The next steelbook for release that I have pre-ordered is Paddington but that is £20.99.
In Previous Orders or Outstanding OrdersIts says despatched in my zavvi account! I paid using a visa debit card!
I'm wondering whether Zavvi have some financial troubles with StudioCanal? If so, this might suddenly disappear from their site and reappear elsewhere (Ie, Amazon.co.uk or maybe unannounced in HMV stores). Keep your eyes peels guys!
A bit off that Zavvi aren't keeping their customers informed though. Many collectors will have budget for this month, but now have to keep that cash sitting around just in case Zavvi suddenly push the release date back by a few weeks. I now have over £100 tied up for SteelBook pre-orders which haven't been dispatched yet, but which were supposed to have been earlier this week. There's no telling if / when these will ever dispatch, or even if StudioCanal are looking for another retailer to distribute their stock
Zavvi's stores where not owned by the hut group, but when they closed, the hut group bought the name and opened the online shop and just traded with the name. Having said that, i have noticed a decline in there ebay inventory and a huge drop in sales (looking at feedback ratings), so its likely they are cutting costs across the board and delaying payment to suppliers, be interesting to know what credit terms studiocanal give Zavvi, ie 30, 60, 90 days? I doubt Zavvi will ever become a marketplace disaster like play, they'll either reduce product lines or shutdown.I was thinking the same thing. Didn't they have to close their high street stores already?
Hope they're not headed the way of the original play.com.


We only pass on the information that is given to us. If we haven't heard anything then we can't tell you what's going on. If there is any news then it will be posted in the thread. Thanks for your understanding.What i want to know is why NOBODY from this site can give us any details about why this is happening with Zavvi!!!
I thought the mods here had close ties with Zavvi???? Why the silence, in my opinion that's just as bad as Zavvi's care for it's loyal steelbook customers!!!
Until i hear any different my thinking is Zavvi have oversaturated themselves with steelbooks and have run into trouble with paying for them!!!!