Amazon (Non-US) - Retailer Thread [Multiple]

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Feel free to discuss any service, shipping and other matters related to the international (non-US) Amazon sites here. Share feedback, discuss packaging, etc.

Contact links for...

Amazon France for 2. Sélectionnez un problème select the Contact Us in English option from the dropdown list.
Amazon Germany for 2. Bitte wählen Sie ein Thema select the Write to us in English option from the dropdown list.
Amazon Spain for 2. Selecciona un problema select the Would you like some help in English? option from the dropdown list.
Amazon Italy for 2. Seleziona un argomento select the Email Us in English option from the dropdown list.

ORIGINALY reported by Buffalo MX

Hey guys! Wanted to share this with my fellow US & Canada members.

I suppose some of our European members can benefit from this as well.

I think this is very news worthy for all us steelbook collectors, so it deserves it's own thread for now.

I just got an order in from amazon.de and I was very surprised at the SIZE
of the box that appeared, just for 6 steelbooks. Well, it appears that for any
NEW release, that they haven't packaged up yet or a catalog release that might be on backorder (like my order of Judge Dredd was), they have a new box.

We all remember that the package had been improved recently to bubble wrap inside a foldover box. :movie:

Well, now there is a new box, frustration free packaging, SPECIFICALLY labeled for steelbooks / metal packaging.

Pics below of the box, before opening and then after I opened it.

Spoiler

 

[Sigill]

What are Amazon.cn like?

Has anyone had issues to the UK, also are there any issues with Customs?

I've never ordered from there but pretty sure you will get hit with a customs bill.

 

[CaptainCoffee]

Please look at my reply here:

https://www.hidefninja.com/forums/showpost.php?p=484498&postcount=57

Yeah, very useful info! Thank you.

It would appear I'm better off with Amazon rather than HMV maybe, we will see how your next order arrives.

 

[Dano]

Amazon.fr

I was psyched when Dark Shadows briefly showed up as in stock on Amazon.fr, so much so that I ordered two of them. I received one box today and opened it to find Rise of the Planet of the Apes steelbook. Of course when I submitted a return they said it is OOS. I am going to give them the benefit of the doubt at least until the next package arrives. I have always had nothing but positive experiences with all of the European Amazons, until now.

 

[spass]

It seems I can't log on to amazon.co.jp or amazon.cn with my usual details.

Does anybody know why? Is it something with them being located in asia and I need to set up a new account?

Thanks

 

[ninth]

It seems I can't log on to amazon.co.jp or amazon.cn with my usual details.

Does anybody know why? Is it something with them being located in asia and I need to set up a new account?

Thanks

I use my normal login for Amazon.co.jp, so it should be the same for Amazon.cn too....maybe you accidently typed in the wrong login info, sometimes happens to me.

 

[spass]

I use my normal login for Amazon.co.jp, so it should be the same for Amazon.cn too....maybe you accidently typed in the wrong login info, sometimes happens to me.

I've tried several times on both sites. I'm positive I've typed in the right login info.

Strange.

 

[ninth]

I've tried several times on both sites. I'm positive I've typed in the right login info.

Strange.

Did you check to see if you can still login to the other Amazon sites? Like .uk or .com?

 

[spass]

Yep. .com, .ca, .de, .fr, .it, .co.uk, no problem.

Pretty annoying really.

 

[ninth]

Yep. .com, .ca, .de, .fr, .it, .co.uk, no problem.

Pretty annoying really.

I just tried it.
I can login to Amazon.co.jp
But I can't login to Amazon.cn

 

[spass]

I ended up creating a new account on .co.jp, with the same email address, password that I already have on amazon and it worked.

Still can't login to .cn though.

 

[Jb162009]

has anyone used amazon.es for steelbooks? im really interested in getting the j edgar one as its only EUR 10 but if their packaging is crap then i'll leave it.

Thanks

 

[Dano]

Amazon.es

Amazon.es uses the same steelbook packaging as the other EU Amazons. Although they tend to have great deals this is usually offset by their high shipping costs. I wish they would all follow the Amazon.de pricing which is great.

 

[OLDCell]

I think 3-5 day postage is €2.99 to the UK.

 

[Phi Chong]

I just ordered the Iron Man - Premium Collection digibook from amazon.fr. It says my item will be sent with minimal packaging due to being a fast delivery... I'm a little scared, idk if I should cancel or try my luck lol.

 

[ninth]

I've been waiting for a Amazon.de order to arrive since it was shipped on Jan 15th, their est delivery date was Jan 23rd.
Does anyone know what method Amazon.de uses to ship orders to Canada? Does DHL make the delivery or CanadaPost?

 

[Drum18]

I've been waiting for a Amazon.de order to arrive since it was shipped on Jan 15th, their est delivery date was Jan 23rd.
Does anyone know what method Amazon.de uses to ship orders to Canada? Does DHL make the delivery or CanadaPost?

Canada Post. Don't worry, it normally take 2-3 weeks to arrive to us in Canada.

For Canada (in my history):
Amazon.fr: less than 1 week
Amazon.co.uk: 2 weeks
Amazon.de: 2-3 weeks

 

[ninth]

Canada Post. Don't worry, it normally take 2-3 weeks to arrive to us in Canada.

For Canada (in my history):
Amazon.fr: less than 1 week
Amazon.co.uk: 2 weeks
Amazon.de: 2-3 weeks

Thanks for the answer.
Wow, 3 weeks....was not expecting it to take that long.
Hopefully it arrives tomorrow then.

 

[Dano]

I was psyched when Dark Shadows briefly showed up as in stock on Amazon.fr, so much so that I ordered two of them. I received one box today and opened it to find Rise of the Planet of the Apes steelbook. Of course when I submitted a return they said it is OOS. I am going to give them the benefit of the doubt at least until the next package arrives. I have always had nothing but positive experiences with all of the European Amazons, until now.

My second package arrived yesterday and it contained X-Men: First Class Steelbook
I have to give them credit because they gave a full refund and I got to keep both steels which happened to be mint.

 

[adrenaline78]

Ok.. How do you "contact" amazon.co.uk?? I got my order and 1 of the 6 steels is damaged, and not from shipping. I want a replacement, but I don't want to pay, then be reimbursed for the shipping cost back to them to return the damaged item.

 

[ninth]

Ok.. How do you "contact" amazon.co.uk?? I got my order and 1 of the 6 steels is damaged, and not from shipping. I want a replacement, but I don't want to pay, then be reimbursed for the shipping cost back to them to return the damaged item.

If you go to their help page, there is a 'contact us' button on the left side.
I think you're suppose to login, click on the order that you have issue with and you should be able to send them a message.