Avengers Assemble (Blu-ray SteelBook) (HMV Exclusive) [UK]

[Starling]

Release date: Sept. 17, 2012
Purchase link: in-store only
Price: £15.99
Notes: 1 disc edition

Spoiler: Actual pics courtesy of adam89:

Spoiler: Old infos:

HMV BUY Link
Confirmed by HMV that there will be no blue banner on top, no writing on the rear, and that info will be printed on a Jcard

 

[Sixteenvolt420]

One of mine arrived safely on tuesday. The other one seems to be m.i.a., so i e-mailed HMV.

 

[Jason Bourne]

Got my two copies just now... both survived the journey, phew!

 

[elektrokuter]

So I'm seeing some people got theirs in a box. That's what I've always got mine in from HMV.

However I just got mine and it was in a bag. AND its slightly bent ARGH.

Is this what the "issue" seems to be? I haven't kept up on all this (I'll go back and read soon) but I do need to shoot HMV and email and hope they resolve this. Thanks!

 

[Sigill]

So I'm seeing some people got theirs in a box. That's what I've always got mine in from HMV.

However I just got mine and it was in a bag. AND its slightly bent ARGH.

Is this what the "issue" seems to be? I haven't kept up on all this (I'll go back and read soon) but I do need to shoot HMV and email and hope they resolve this. Thanks!

Spoiler

No the issue is about slash marks on the spine. Yours is most definatly damaged! I would contact them straight away.

 

[elektrokuter]

No the issue is about slash marks on the spine. Yours is most definatly damaged! I would contact them straight away.

Thanks for the reply!

I have a question for any US members who ordered from HMV and had an damaged item. From what I can see they expect me to pay shipping back to them?? They make no mention of reimbursement for that on their help info. I shot them an email but no response yet.

 

[Man of Steel]

Wow - That's one warped steelbook you got there, i'd hit them an email straight away!

 

[cooey]

Thanks for the reply!

I have a question for any US members who ordered from HMV and had an damaged item. From what I can see they expect me to pay shipping back to them?? They make no mention of reimbursement for that on their help info. I shot them an email but no response yet.

You'll get reimbursed for shipping.... at least they dixd with me

 

[Sigill]

You'll get reimbursed for shipping.... at least they dixd with me

Hey Cooey, they gave me a freepost address but I always send recorded to make sure. I'm not sure what they do if sending from abroad. I would hope they would cover the costs.

 

[RajLondon]

I previously returned some other items using the freepost address and obtained proof of postage. I later checked my CC and realised I hadn't been credited back. So I called them and they refunded my account straight away which was great!

 

[mattyj]

my 2 replacement copys turned up today, both in white padded envolopes. both in perfect condition.

 

[Sigill]

I previously returned some other items using the freepost address and obtained proof of postage. I later checked my CC and realised I hadn't been credited back. So I called them and they refunded my account straight away which was great!

Thanks Raj, I wasn't sure if they did or not.

 

[Vaako]

received mine from hmv today in a jiffy bag and unfortunately came damaged, slash on the spine and damaged corner on the front

called them to report this and have to sent it back , i just hope they'll refund my postage cost

anyway this might have been be the last time i ordered something from HMV

 

[Twanky]

i ordered 3 and one was spine sliced. i returned it for a refund and it took about 3 days for them to issue the refund back to my account.
cant see why you cant just change them instore, wont they just get returned to the same warehouse.

 

[STEELBOOKJUNKIE]

Fed up of HMV and their poor customer service or lack of common sense. I received two replacement copies of Avengers Assemble the other day, one came on the usual cardboard undamaged (as far as I can tell) but the other came in a jiffy bag and I knew straight away it woul be damaged; which it was in the way of a nice dent by the top corner. How ludicrous of them to send a replacement for a damaged steel in a flimsy, poorly padded envelope? They probably won't be able to replace it again and will have to give me a refund which means if I want another copy I'll have to reorder it at £20 and I originally got it with the discount

 

[nKmac]

Excellent film and Steelbook, there wasn't as many extras I thought would be.

 

[Deadline]

Finally received my copy today. Was shocked to see it came in one piece!

Then I saw the spine

A big **** You to HMV!

 

[Vaako]

Finally received my copy today. Was shocked to see it came in one piece!

Then I saw the spine

A big **** You to HMV!

i think at this point when you order this item online from HMV changes are very high you receive one with a slashed spine , i ordered two myself and both had that problem

 

[Naughtius Maximus]

It would be interesting to know how many customers have stopped ordering from them knowing what shoddy service you'll get from them.

 

[xxquartzxx]

With all the slashed spines .. i think they may have employed Freddy Krueger

 

[ferrari100]

Personally I wonder why the manufacturers don't add an inch or so of polystyrene at the opening end of a box of steels. Then no matter how dumb the packers are, they won't be able to slash the spines. Therefore less returns. A logical implementation that would make everyone happy.