Black Swan (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[Wreck]

Release Date: June 3rd, 2013
Zavvi Exclusive Limited Edition Steelbook with embossed front
Buy Link: Black Swan

More artwork from Zavvi:

Spoiler

Pictures of actual steelbook courtesy of Sinthetic:

Spoiler

 

[gitsurfer]

Mine also has a big scrape in this area. It's not good enough.

 

[Antman]

Same issues for me

Sent from my Nexus 7 using Tapatalk 2

 

[DangerMouse]

Yup, mine finally arrived today and I have scratches in exactly the same area. I've emailed Zavvi but haven't had a reply as yet.

I've never tried returning anything to Zavvi before but I'm taking Jim Morrison's advice and ordering another copy myself. If Zavvi's returns process is as bad as people say this may be the better option.

Then again, who's to say the replacement copy won't also have a scratch.......?

 

[prelude2elude]

Dammit! Hope mine does not arrive like this.

 

[trikidicky]

Sent mine back today via trackable courier, which Zavvi are paying for. (which they should be) We shall see what happens.

 

[gitsurfer]

I've had it with Zavvi. Nearly everything arrives damaged and is a pain to resolve. It has made me re-evaluate all my pre-orders with the result that most are now cancelled and the two that remain may join them.

 

[ReservoirDags]

Another scratched one received here. I'm not liking the sound of the Zavvi returns system.

 

[ricster]

UK - Black Swan
Matt with embossed title

 

[prelude2elude]

Can't wait to receive mine!

 

[Noodles]

I loved the artwork for this from the get-go, but I like it even more now that I have it in hand... absolutely stunning steelbook IMO.

 

[serjitank]

just got it in the mail. it's pristine and awesome!

 

[nkb32]

Just got this with a stupid spine slash! I was already pissed cuz this turned up instead of any of my Nemos (which were dispatched 2 days earlier) Then I turn it around and see a nasty silver line across the title! What the hell is so hard about putting a thin sheet of cardboard under the flaps when packing to shield the knife? I work at a home organization store and they use this method for packing storage containers. You would think its mandatory for limited edition collectibles I dont blame the guy with the knife in the stockroom. I blame whomever is in charge of packaging. This should not be as big of an issue as it is. Got damn spine slashes man. Since day 1 of steelbllok production? Get it together.

Sorry rant over lol. Now I gotta deal with Zavvi CS smh

 

[Scrubbedup]

Mine arrived and it had a crease at the top! my heart stopped and I immediately started thinking of the returns process. However, with a bit of easing and gentle pushing, you'd never know there was ever a dent / crease Happy Days!!!!!!

 

[Pawl250]

Came today SPINE SLASH!

Ghostbusters DENT ON TOP

Ted a couple days ago PAINT CHIPS/SCRATCHES

Shocking! Worries me that they are the main sellers of steels atm!! They want me to send photos but when I try the email fails to send?!?!!?!?

---------- Post added at 09:08 PM ---------- Previous post was at 09:04 PM ----------

Also would people recommend rebuying and refund or return and replace?

Could this sell out before hand?!

 

[Antman]

I've reordered while I sort out the return - sure I read this was 80%+ sold now.

Sent from my Nexus 7 using Tapatalk 2

 

[extremecinema]

Came today SPINE SLASH!

Ghostbusters DENT ON TOP

Ted a couple days ago PAINT CHIPS/SCRATCHES

Shocking! Worries me that they are the main sellers of steels atm!! They want me to send photos but when I try the email fails to send?!?!!?!?

---------- Post added at 09:08 PM ---------- Previous post was at 09:04 PM ----------

Also would people recommend rebuying and refund or return and replace?

Could this sell out before hand?!

What the heck is going on with Zavvi? Are they employing trained chimps to do their shipping?

 

[Scarface]

Came today SPINE SLASH!

Ghostbusters DENT ON TOP

Ted a couple days ago PAINT CHIPS/SCRATCHES

Shocking! Worries me that they are the main sellers of steels atm!! They want me to send photos but when I try the email fails to send?!?!!?!?

---------- Post added at 09:08 PM ---------- Previous post was at 09:04 PM ----------

Also would people recommend rebuying and refund or return and replace?

Could this sell out before hand?!

zavvi are bloody useless but almost every ted steelbook has them paint chips/scratches so if u are wanting another from anywhere they are most likely going to be the same

 

[vilhelm42]

Got mine yesterday, it arrived with Withnail & I and luckily they're both perfect. Two very gorgeous looking steels too!

 

[Jnavotheman]

The love that its embossed

 

[monkeyspinach]

Just got this with a stupid spine slash! I was already pissed cuz this turned up instead of any of my Nemos (which were dispatched 2 days earlier) Then I turn it around and see a nasty silver line across the title! What the hell is so hard about putting a thin sheet of cardboard under the flaps when packing to shield the knife? I work at a home organization store and they use this method for packing storage containers. You would think its mandatory for limited edition collectibles I dont blame the guy with the knife in the stockroom. I blame whomever is in charge of packaging. This should not be as big of an issue as it is. Got damn spine slashes man. Since day 1 of steelbllok production? Get it together.

Sorry rant over lol. Now I gotta deal with Zavvi CS smh

Do you remember whether the slash was also through the plastic wrapping or if it was intact? If the plastic wrapping was in one piece with a cut under it then the cut must have been made by the replicators who put the discs in after the steelbook company sends it to them.

Quite a while ago I made contact with a customer service member who assured me they were taking the damage seriously and were going to resolve the issue. If anyone has received steelbooks since March that have spine slashes UNDER the plastic wrapping then please PM me with the titles of the steelbooks and I'll get back into contact with their customer service.