Cabin In The Woods (Blu-ray SteelBook) (HMV Exclusive) [UK]

[justintime2k]

Release date: September 24th, 2012
Purchase link: HMV.com (sold-out)
Price: £16

Actual pictures: (Thanks to snooloui)

Spoiler

Spoiler

Special Note: Reports of playback issues have prompted Lionsgate to initiate a replacement disc program. Check out posts #416, 420 and 424.

Spoiler

Look at the disc. You see a LIONSGATE logo to the left of the BLURAY DISC logo.

Under the Lionsgate part is a number:
LGB94935 - Original pressing
LGB94935B - Replacement fixed version

Official note from HMV below -

Spoiler

Dear hmv Customer,

We are writing to you in relation to your order for the following item:
Cat.No: LGB94935A Barcode: 5060223768007 &nb sp;
Artist: GODDARD-DIR, DREW: KRISTEN CONNOLLY: CHRIS HEMSWORTH
Title : CABIN IN THE WOODS: HMV EXCLUSIVE: STEELBOOK

It has come to our attention that the supplier, due to a manufacturing fault, has recalled the item.

In order to resolve the issue, the manufacturer will supply us, hmv, with replacement discs, which we will post to you. We hope to have the replacement disc with you in approximately two weeks.

Please accept our apologies for the inconvenience caused. We are working closely with the manufacturer to resolve the issue as quickly as possible.

Please feel free to contact us if you require further assistance.

Kind Regards,
Online Customer Service Team
www.hmv.com

 

[Konflick]

If he bought it he'll get replacement discs. Depends if he opens his steelbooks or keeps them sealed

The steelbook is sealed at the moment or maybe im gonna ask my bro to watch it first. Then check if there is some faulty or not.

 

[RobPaul]

They emailed me and told me they won't send replacement and to wait till October 5th and take the steelbook back to local hmv shop where I bought it and get replacement...

 

[lgans316]

Am I right that the process to get the replacement disc is to take the Steelbook with the defective disc to the local hmv store and get it replaced?

 

[snooloui]

Am I right that the process to get the replacement disc is to take the Steelbook with the defective disc to the local hmv store and get it replaced?

If you bought it online, they'll send it in the post. If you bought it instore you have to return it to the store. This applies to both the Steelbook and the regular amaray version.

 

[marcls76]

Does anyone know if any future copies of this will have the correct disc? I'd like to keep mine sealed for now but don't want one with a dodgy disc. Ideally I'd like to return for a replacement but is there a point, if they're all faulty?

 

[Sigill]

Does anyone know if any future copies of this will have the correct disc? I'd like to keep mine sealed for now but don't want one with a dodgy disc. Ideally I'd like to return for a replacement but is there a point, if they're all faulty?

I would imagine if you returned it at the moment they may send out another steelbook with the correct disc separately. I'm pretty sure all the future steelbooks will have the correct disc in so you might want to wait and see what happens before returning it, especially if you are looking to keep it sealed.

 

[wolfmansgotnards]

i got the replacement disc email. what is wrong with the original disc anyway?

 

[digitalbabe]

Barry, see OP for more info.

 

[vonnie]

well i've not even recieved mine from HMV yet...

 

[DK06CTR]

I hope that isnt true better not be, i carnt see them destroying thousands of copied of the steelbook.

 

[o0 Deuce 0o]

well i've not even recieved mine from HMV yet...

same here, total joke of a service.

 

[bigrob]

from the official Cabin in the Woods UK Facebook (to stop certain members scaremongering)

For those fans who have purchased The Cabin in the Woods Steelbook from HMV;

• All HMV.com online buyers will be contacted by HMV
• Any customers who bought the Steelbook instore, please go to the HMV store that sold the title to receive correct disc
• Availability likely from the first week of October

 

[Antman]

from the official Cabin in the Woods UK Facebook (to stop certain members scaremongering)

For those fans who have purchased The Cabin in the Woods Steelbook from HMV;

At last, someone with some facts

I notice the original post about destroying steelbooks has now been deleted...

 

[Sigill]

Still waiting here too.

 

[bigrob]

yeah because it's total bull

anyone who's had to repalce discs before will know that you only have to send the disc back (Apocalypse Now from Canada, Gladiator from the UK, The Beyond from the UK Pirates of the Carribean from the US etc)

sometimes not at all and tyou keep both discs

 

[Sigill]

from the official Cabin in the Woods UK Facebook (to stop certain members scaremongering)

For those fans who have purchased The Cabin in the Woods Steelbook from HMV;

Thanks for posting that bigrob!

 

[Sigill]

At last, someone with some facts

I notice the original post about destroying steelbooks has now been deleted...

Yes it was deleted, at least now we have some real facts thanks to bigrob.

 

[bigrob]

from experience, HMV will proberly email you via your order history and either ask for the disc to be sent to them in order to exchange it or they will just send you the corrected disc without having to send the faulty one back

never once have i seen a disc replacment program ask for the packaging back!!!

and just to qoute the OP

In order to resolve the issue, the manufacturer will supply us, hmv, with replacement discs, which we will post to you. We hope to have the replacement disc with you in approximately two weeks.

 

[wolfmansgotnards]

Barry, see OP for more info.

hey, thats the email i got from HMV. But I dont quite know what the fault is.

 

[Blu Nick]

hey, thats the email i got from HMV. But I dont quite know what the fault is.

The disc keeps freezing at various moments of the film. I experienced 9 / 10 freezes when I watched my faulty copy yesterday.