Cabin In The Woods (Blu-ray SteelBook) (HMV Exclusive) [UK]

[justintime2k]

Release date: September 24th, 2012
Purchase link: HMV.com (sold-out)
Price: £16

Actual pictures: (Thanks to snooloui)

Spoiler

Spoiler

Special Note: Reports of playback issues have prompted Lionsgate to initiate a replacement disc program. Check out posts #416, 420 and 424.

Spoiler

Look at the disc. You see a LIONSGATE logo to the left of the BLURAY DISC logo.

Under the Lionsgate part is a number:
LGB94935 - Original pressing
LGB94935B - Replacement fixed version

Official note from HMV below -

Spoiler

Dear hmv Customer,

We are writing to you in relation to your order for the following item:
Cat.No: LGB94935A Barcode: 5060223768007 &nb sp;
Artist: GODDARD-DIR, DREW: KRISTEN CONNOLLY: CHRIS HEMSWORTH
Title : CABIN IN THE WOODS: HMV EXCLUSIVE: STEELBOOK

It has come to our attention that the supplier, due to a manufacturing fault, has recalled the item.

In order to resolve the issue, the manufacturer will supply us, hmv, with replacement discs, which we will post to you. We hope to have the replacement disc with you in approximately two weeks.

Please accept our apologies for the inconvenience caused. We are working closely with the manufacturer to resolve the issue as quickly as possible.

Please feel free to contact us if you require further assistance.

Kind Regards,
Online Customer Service Team
www.hmv.com

 

[Sigill]

is it going back up for sale on hmv?

It will do yes, just need to wait for them to sort the disc issue out.

 

[seether254]

Anyone from U.S. still waiting on their copy, mine said it dispatched on 9/20, but still patiently waiting here, not like I can watch it right away anyways, but steels definitely seem like they are taking a bit longer to arrive stateside from UK recently.

That's because HMV changed their shipper and what used to take a week max to arrive now takes about three weeks.

 

[mgoode20061]

Anyone from U.S. still waiting on their copy, mine said it dispatched on 9/20, but still patiently waiting here, not like I can watch it right away anyways, but steels definitely seem like they are taking a bit longer to arrive stateside from UK recently.

I'm still waiting for mine. In Long Beach, CA.

 

[dvdjunkie]

Hey guys I hate to be the bearer of bad news (esp for me) but I finally received a reply from HMV about my scratched case!

Thanks for your email.

I am really sorry to inform you that the steelbook version of CABIN IN THE WOODS has now been discontinued, therefore unfortunately we would not be able to replace your item.

Please return it for a full refund.

Apologies for any inconvenience caused.

As you can imagine I am not best pleased. For those who have a mint copy, congrats as you now own one of the rarest steelbooks going!

No fair! I'm so upset. :tear:

I think the videos do it better justice as you can catch the light on it.



Plus my upset is more visible on the back too.

 

[BluSteel2012]

Hey guys I hate to be the bearer of bad news (esp for me) but I finally received a reply from HMV about my scratched case!

Spoiler

As you can imagine I am not best pleased. For those who have a mint copy, congrats as you now own one of the rarest steelbooks going!

No fair! I'm so upset. :tear:

I think the videos do it better justice as you can catch the light on it.



Plus my upset is more visible on the back too.

What about people (like myself) who preordered it but never got to get their hands on it before they were recalled? Surely they will get their Steelbook copies?

 

[snooloui]

I wouldn't trust any response you recieve from a lowly customer service rep. They probably just noticed that they weren't selling it anymore and therefore said it was discountinued. They would probably say the same thing about the amaray.

 

[HUBMUSWELL]

I don't believe this is "discontinued" as such...It's just not showing as a sale item.

 

[zoneism]

I wouldn't trust any response you recieve from a lowly customer service rep. They probably just noticed that they weren't selling it anymore and therefore said it was discountinued. They would probably say the same thing about the amaray.

+1 Don't give up hope just yet junkie, it sounds to me like a noob might have given you a standard reply without looking into the situation. I'd suggest waiting until the stores get the stock in with the new disc and then try again for a replacement.

Can't be certain but I reckon that's your best bet. Their systems probably just show 'discontinued' in the meantime

 

[dvdjunkie]

+1 Don't give up hope just yet junkie, it sounds to me like a noob might have given you a standard reply without looking into the situation. I'd suggest waiting until the stores get the stock in with the new disc and then try again for a replacement.

Can't be certain but I reckon that's your best bet. Their systems probably just show 'discontinued' in the meantime

Here's hoping! It took 3 emails for them to address the issue I had. I kept getting the disc issue generic email each time. It was very frustrating.

 

[snooloui]

Thanks for imformations!

Thanks for the spam

 

[Sigill]

I would be amazed if this has been discontinued over a disc issue. Surely they can replace the discs and reseal them. I think the person may not know what's going on and give you incorrect info.

 

[alvinhwang21]

it seems like its going to take hmv AWHILE to sort this out... doesn't seem like alot of people have received their orders from last month (me included) and it'll probably take even longer to ship the replacement disk then lastly they'll probably re-release this (or not)....:movie:

 

[cooey]

Hey guys I hate to be the bearer of bad news (esp for me) but I finally received a reply from HMV about my scratched case!



As you can imagine I am not best pleased. For those who have a mint copy, congrats as you now own one of the rarest steelbooks going!

No fair! I'm so upset. :tear:

That'll be an automated response mate..... just be patient. It'll come back. Remember, Lionsgate originally said up to 2 weeks for replacement discs

 

[Konflick]

Ive been in the store and still no blu ray for this film. But they said it should me end of this week

 

[snooloui]

According to a AVF member HMV now have this for sale again in store. Great news for those worried about missing out. It has generated a lot of discussion about this one though. Maybe it will sell out anyway?

 

[firubi]

Ive been in the store and still no blu ray for this film. But they said it should me end of this week

Is not in the store, what is the difference with the Play one?

Thanks

 

[Sigill]

Is not in the store, what is the difference with the Play one?

Thanks

This is the steelbook version and play just has the amaray case.

 

[BluSteel2012]

This is the steelbook version and play just has the amaray case.

Can anyone confirm if it is in the store TODAY?? I've preordered at my store but still no word on what's happening. They're customer service sucks at the best of times anyway!

 

[Konflick]

I will check in few hours time and i hope there is stock now

 

[sgray9806]

My local HMV store have just phoned me to let me know my replacement disc is behind the counter ready for me to go and pick up.