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EverythingBlu BluPack 005 Psycho 60th Anniversary 4K + Blu-ray SteelBook Exclusive - HDN GB NON EU

Apr 19, 2020
4
Just wanted to check that we would be notified when we are required to pay for shipping. I'm presuming it's still a while off until they ship them but just checking that we would be notified when it comes time to pay for shipping
 
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Apr 19, 2020
4
Will we recieve a copy of the sales receipt so that if we receive the disc with incorrect audio we are able to contact everythingblu and order replacement disc?
 
Apr 19, 2020
4
Is that something that EB is suggesting already?
yeah I recieved an email about it the other day saying that they will be replacing peoples discs but only after we've recieved them

to quote

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BluPack™ 005 Psycho - Updates and Shipping

Hello everyone,

We have a couple of points we wanted to cover regarding our Psycho release. First off, just a small update, the enamel pin is now black text on gold and we feel this slight change makes the pin looks great!

Secondly, it has been brought to our attention that for some, the email regarding replacement discs may have read that we are replacing the discs for you and that is the reason for the delay. Unfortunately, this is not the case and the reason for the delay is due to the packaging stage having to completely stop until we were told the instructions to follow regarding securing replacement discs for our customers. Once we had found out that a disc replacement service had been setup, we could then continue packaging orders and this was the reason for the delay. So to receive your replacement discs please refer to the instructions which we have included again at the bottom of this email, thank you and apologies for any confusion over this.

Lastly, we are pleased to say that shipping will begin for Psycho orders tomorrow! (Tuesday 13th). As always, we ask customers to please allow up-to 1 week to receive your fulfilment email as the shipping stage is a very busy time for us.

Thank you for your continued support! Please see disc replacement instructions below.

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Universal Pictures Home Entertainment UK (UPHE UK) has identified an issue with the home entertainment releases of Psycho - 60th Anniversary Edition and The Alfred Hitchcock Classics Collection, that specifically impacts copies of Psycho’s Blu-rayTM and 4K UHD versions made available on September 7, 2020. The initial run of the film’s Blu-ray and 4K UHD discs produced inadvertently omitted Psycho’s original 1960 mono track as previously promoted, due to a production error. Our goal is to always deliver the best possible product to its consumers. To that end, a replacement program is being established in the UK to ensure that those who have purchased this recent release of Psycho on Blu-ray or 4K UHD receive a corrected disc.
Please continue to stay safe and once again the level of support we have been receiving over the past few months has been amazing so thank you!

To receive an updated Psycho disc please email the following information:
Your full postal address and name

A copy of your sales receipt or a photo of the disc and the packaging please send the above requested information to the email address below:
Psycho.replacementdiscs@sonydadc.com

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www.everythingblustore.com
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