
It happened when I got my Dead Island steel. it was dented (worse than yours, but still dented) so I contacted the seller and asked how we could rectify this. He scrounged up another steel and sent it to me.
So do what i did: contact the seller, and ask how you can come to an agreement on this matter. either 1) get him to send you a new steel or 2) Refund Some,if not all, of what you paid for it. You do have buyer protection when buying stuff from ebay, so if you feel that the discussion isn't going well with the seller, and you feel that you're being screwed - Have Ebay handle it. if some sellers refuse to talk with you, you can have the good folks at Ebay take over negotiations.
That's what I recommend. Having said that, there often is shipping damage but if you purchased a mint product - that's honestly what you should get, and it should be the seller's responsibility to make sure that happens. If you're not happy with something - complain. worst case scenario you get a 'No' (unless you're being a dick about it).
. I just got a dented steelbook, so he sent me a new one so i'm not sure that he'd do the same here as it's a complete game from what I understood. Trading it for another copy would be preferable, so it would be great if he could send it to you, and once you confirmed that you got it - you'd send your copy back to him, not the other way around. He should trust you with this since you already 1) paid for it and 2) have been in contact with pictures of the game. hopefully you have good enough ebay feedback aswell. it's hard for you to assume he'll just scrounge up another copy until it's at your doorstep as it is rare, so I understand your skepticism.



I just received my brand new, sealed Tales of Vesperia: Special Edition from eBay today but it wasn't mint as I hoped, probably because it was sent with a bubble mailer. There's a noticeable dent on the front-left of the steelbook, and a shrinkwrap tear on the bottom-left corner. Here are some pics:
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There's also a small shrinkwrap tear on the back which I forgot to take a pic of. So what do you guys think? Should I return it or keep it? I paid $163 (ya I know, pretty expensive) for it, shipping included.


The Marvel Steel is one of my favourites simply because of the artwork.
By the way, did you seal that FFXIII-2 Steelie by yourself?