Rambo: First Blood - 40th Anniversary (4K+2D Blu-ray SteelBook) [UK]

[paulboland]

Release date: November 21, 2022
Purchase links: Amazon UK - HMV - Zavvi
Price: £24.99 (Amazon - HMV) - £25.99 (Zavvi)
Notes: Artwork by Matt Ryan Tobin - Includes Booklet

Spoiler

 

[samdavies]

So are we saying a personal email is now the way to get a replacement?
No page set up for details?

That's the only way anyone has had a response thus far, but they've only just got them in. Doesn't mean to say there won't be a formalised scheme later. May as well just email though..

 

[monterock]

That's the only way anyone has had a response thus far, but they've only just got them in. Doesn't mean to say there won't be a formalised scheme later. May as well just email though..

They didnt even reply to the email i sent

 

[samdavies]

They didnt even reply to the email i sent

How early did you send it? Paul and I sent our's 22/11 and both got responses. May just be a case of working through them.

 

[monterock]

How early did you send it? Paul and I sent our's 22/11 and both got responses. May just be a case of working through them.

I did send them an email 1/12

The mail i used: [email protected]

 

[samdavies]

I did send them an email 1/12

The mail i used: [email protected]

[email protected], yep that's the one. Odd, they'd responded to me twice by that point. May be worth trying again now they're actively responding.

 

[Lenny Nero]

I did send them an email 1/12

The mail i used: [email protected]

Maybe you got autocorrected to info.suck

 

[5t33lb0y]

Did they say how will people know when they buy it which version did they get?
I know smh similar was with Hard Target of Van Damme and there you had to look for certain number to see what kind of disc did you get - old or new version one.

 

[TheWildEye]

[email protected], yep that's the one. Odd, they'd responded to me twice by that point. May be worth trying again now they're actively responding.

Emailed them twice now and received zip.
Bit crap to say the least.

 

[Stujoker]

I emailed them other day so waiting on reply. Not good on them - crap quality control and then leave customers hanging about!

 

[paulboland]

I emailed them other day so waiting on reply. Not good on them - crap quality control and then leave customers hanging about!

StudioCanal UK can sometimes take a good while before they reply to emails
Some emails sent they might have missed or forgot to reply
I had to send a reply email sometimes asking any update with a previous email before getting a reply

Try doing a forwarding of your initial email you sent to StudioCanal requesting any update mentioniong you not had a reply
Then when StudioCanal eventually do reply to that email use that for later replies you send

 

[monterock]

I emailed them other day so waiting on reply. Not good on them - crap quality control and then leave customers hanging about!

Just got an email from them (mins ago)

Thanks for your email and apologies for the delayed response.



We do have a replacement service in place. If you send over a contact number we will send the replacement to you as soon as possible.



Best regards,

Studiocanal

 

[Stujoker]

Just got an email from them (mins ago)

Thanks for your email and apologies for the delayed response.



We do have a replacement service in place. If you send over a contact number we will send the replacement to you as soon as possible.



Best regards,

Studiocanal

I got a similar email today so hopefully not too long till get replacement!

 

[TheWildEye]

Just got an email from them (mins ago)

Thanks for your email and apologies for the delayed response.



We do have a replacement service in place. If you send over a contact number we will send the replacement to you as soon as possible.



Best regards,

Studiocanal

Me too

-

Thanks for your email.



Please can you send proof of purchase? This could be either an invoice/delivery note if ordered online, or a picture of your receipt if bought in store.



We will then need your mailing address and contact number to deliver the replacement to you.



Best regards,

Studiocanal

-

I guess keep pestering.
That took 4 forwarding emails over two weeks.
Anyone received their replacements yet?

 

[Lenny Nero]

Can't they set up an online form, like Arrow and Shout did? I mean any second course computer major college student could do it in 15 mins.

 

[apsmith21]

I got this steelbook in the other day, another one to add to the pile to get Matt Ryan Tobin to sign

 

[Tacozilla]

Just received the re-release from Amazon UK, I don't have a 4k Blu Ray player at the moment so can't check if it's a new disc or anything

 

[samdavies]

Well thats confirmation they've fixed the print on the pet anyway.

 

[Tacozilla]

I looked at the video earlier in this thread and the 2nd ref. number on my Disc differs if that means anything. Video shows the code "OPTU4511" while mine is "OPTUSB4531"

 

[matt18]

Received today

 

[Stujoker]

Received todayView attachment 551373

Where's Rambo hiding lol, that's good news - hoping mine's incoming