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Star Trek: Into Darkness (3D+2D Blu-ray SteelBook) (Entertainment Store) [UK]
- Thread starter apsmith21
- Start date
I would doubt there is anything trading standards can do. Whilst it might be annoying they lied about the shipping the dates. They did ship the item, that it failed to arrive in time for release date is down to the courier. So long as it arrives and is in the condition as described then ES have fufiled the distance selling regulations. They merely said shipped for delivery on day of release. If they had said guranteed delivery on day of release that might be a different story. Without the word gurantee then it can arrive late without penalty.
Under the Distance Selling Regulations however ES are responsible for it whilst it is in the post, so if it arrives with a massive dent in it, then ES under the DSR's are responsibile for either replacing it or refunding you.
Good luck with that. You should have read the T&C you agreed to when you ordered.
Have look at delivery and misc sections:http://www.play.com/Helpdesk/Genera...Terms_and_Conditions.aspx#delivery_title_risk
And if you sold something on eBay without having it in hand, it was your choice to take the risk.
I agree serves you right for trying to make a quick buck, maybe they are sending out muptiple orders late. I live in shepperton ordered only one and arrived mint last Saturday .
Contacted ES about my missing copy and they are sending out a replacement.
Fair due to them for sorting that out quickly.
Fair due to them for sorting that out quickly.
I agree serves you right for trying to make a quick buck, maybe they are sending out muptiple orders late. I live in shepperton ordered only one and arrived mint last Saturday .
Well that isnt really true as i only orderdd 1 copy that was sent last tuesday and i only recieved it tues this week
Then why would you incur any fees and hold them liable?
Play (and by extension the market place sellers) have had that delivery disclaimer there for as long as I've been buying DVDs. I stopped using them altogether about 10 years ago as stuff was arriving 6 days after release that I could pick up in store anywhere.
If they're for friends then why do you need to refund them? :S
Surely they'll understand if it's a little late and won't blame you?
Not received mine
I sent them a message that it had not arrived on Monday and they replied that if it had not arrived by today then they would send a replacement.
I hope they still have some as I don't really want a refund and then having to get one of the bay.
I havent received mine mate. I e-mailed ES and they have sent me a replacement out.
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Until you compare the finished of the steelbooks. High grade steel and finish on the original compared to a lifeless dull image on the new film.
I haven got this yet
but have the villain steel and found the image to be low res and the amazon version looked lacking with its matte finish. I have nothing against matte but after #1 and the zavvi. Black version this should have been gloss or even spot gloss on the title and maybe on the focus I.e. Ship or khan.
They have replied and apologised, also stated that they will send a replacement today. Should be 3-5 days.
I think the Amazon UK one looks better because of the embossing
I thought the space ship was embossed, but it isn't :S
I thought the space ship was embossed, but it isn't :S
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