Taken 2 (Blu-ray SteelBook) [UK]

[lgans316]

Word of caution from an UK HDN Member about HMV (thanks VRob98)

People should just be aware of 2 things:

1) If you receive a damaged or faulty copy from now on, you will not receive a replacement or refund

2) If they charge your card and are then unable to fulfil your order, you will not be refunded.

The way a company operates whilst under administration is quite different to how it operates normally, and certain consumer rights are suspended. If anything goes wrong you would have to apply to the administrator or claim against your credit card issuer.

I'd encourage everyone who has orders in with HMV to consider the above, as I'd hate to see anyone here lose their money in all of this.

Release Date: February 4th, 2013
Price: £14.99
Amazon UK Buy Link

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Actual pics thanks to huggy2k4:

Spoiler

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[Flip]

How much are you people spending on call charges to save £3??

i would think they are using live chat rather than phoning them which would make no sense unless its a free number

 

[DK06CTR]

no i didnt rick lol i was on the free chat for an hour, i certainly wasnt phoning for an hour. it seems they wont update my price now but if email back after release and they havent refunded then they will seems odd to me.

 

[kingkarl1967]

How much are you people spending on call charges to save £3??

They phone you mate , using the option on the website

 

[wolfmansgotnards]

i was on an hour with chat and finally got them to send an email that states the £11.89 so if i dont get refunded come release date ive to reply to that and get the refund. was a real pain.

I wouldn't spend that much time for £3.10.

 

[kingkarl1967]

I wouldn't spend that much time for £3.10.

It was worth it for me mate as they reduced both this & Skyfall to £11.89 so a nice saving of £6.20

 

[Cizzar]

I wouldn't spend that much time for £3.10.

Exactly my thoughts, I just calculated that I get paid about 4.22£/hour (annual salary/365/24), so yeah, not really worth spending 1 hour of my life trying to get a £3 discount ...

 

[Scarface]

i sent them an email earlier and got back to me saying i will be refunded the difference within 48 hours.

 

[townterrier]

After I received the email earlier from Amazon, basically stating I wasn't going to get my 2 steels reduced, I thought I would get them to phone me..........10 min's later, both this and Skyfall reduced to £11.99!

Cheers Ninja's! (and Amazon)

 

[cooey]

Nice to see most of you getting the cheaper price

 

[tono06]

i just dont like the art on this one!

 

[spartan]

Well picture itself is better on this one then Taken 1 UK, but there is to much writing for my taste

 

[cudzndrips]

Yay my Amazon order is now 'despatching soon' so should get a Monday delivery.

 

[MrScarface]

nice steelbook, not so nice film. good prices from amazon though

 

[Konflick]

I should get this on monday the reason is i paid extra shipping

 

[STEELBOOKJUNKIE]

Here's my reply from Amazon, basically saying I got no chance of a price change

I understand that there was a price change for your order ******** with the item Taken 2 - Limited Edition Steelbook (Blu-ray + UV Copy). First of all, I would like to apologise for the inconvenience this has caused you. Secondly, I would like to thank you for taking the time in bringing this immediately to our attention.

I have checked and could see that the price for the item should be lower that expected. I have searched further and the promotion for the price of £9.91 is only up to 29 January 2013 09:10AM. I have checked and could see that you have ordered the item Tuesday, 29 January 2013 15:50.

Please understand that there was a time frame given to avail of the promotional price of the item. I'm afraid that you were not able to make it since you have placed your order 3:50PM.

Please understand that we would never want to disappoint a valued customer like you. We always endeavour to assist our customer with the best of our service so we can ensure that we fulfill all of their needs, however sometimes we fail to do so due to factors out of our control. I am truly sorry for the inconvenience this has caused you.

Firstly I never told Amazon the price was £9.91, secondly my point was how I felt it unfair that the people who waited for the steelbook to be rereleased had to pay full price yet this who only ordered the amaray and probably did ages ago get the steelbook anyway and cheaper. If I'd bought the amaray and been upgraded I'd probably complain because if I ordered it's because that's what I wanted. They seem to be picking and choosing who they decide to honour the price with? Quoting that people ordered the steelbook outside the timeframe of the lower price when thats not the point, I appreciate and understand how the price match guarantee works but this is about a fairness to amazons customers.

Looks like I've just written my reply to amazon right there, going to try again one last time as they completely missed the point of my email. Might try adding the link to this thread for fear of being called a fraud!

Ps why do people keep mentioning getting Skyfall reduced as well? There's no mention of a price change in the Skyfall thread?

 

[Noodles]

What email address is everyone using?

 

[DADDYCOOL187]

Get them to call you back, much easier to get it sorted when your talking to someone.

 

[Noodles]

Get them to call you back, much easier to get it sorted when your talking to someone.

I don't have the time or patience for that... especially since I have a 3 year old kid to keep entertained today. Found their email through Google now anyway.

 

[DADDYCOOL187]

Dispatched

 

[bigfub]

I got an email back last night saying that if I reply to that email once items are dispatched they'll refund the difference between RRP & the lower price