Last edited by a moderator:
Unfortunately you are experiencing firsthand the almost unbelievable level of inflexibility in the Zavvi / The Hut web store implementation.Ordered this release in july together with The Hills have eyes, but today received an e-mail from zavvi that the order has been cancelled due to a problem with the payment from my Paypal account. Called to Paypal, appparently the reservation period is passed after 2 months. I sent a mail to zavvi to change my payment method, not possible! Someone any experience with this problem or any idea how to solve it? Getting very annoyed from the standard helpdesk answers at zavvi....Thanks...
Re-order . . . as now available again at HMV (GBP 17.99) and Amazon (GBP 24.32).Ordered this release in july together with The Hills have eyes, but today received an e-mail from zavvi that the order has been cancelled due to a problem with the payment from my Paypal account. Called to Paypal, appparently the reservation period is passed after 2 months. I sent a mail to zavvi to change my payment method, not possible! Someone any experience with this problem or any idea how to solve it? Getting very annoyed from the standard helpdesk answers at zavvi....Thanks...
So much for Arrow telling us that all stock levels had been depleted by most of the retailers.......The Burning Steelbook back in stock with Amazon and HMV!![]()

Amazon's is over £24!
I just got a payment problem (expired card) and was able to change my card info, so it should be any moment nowHas anyone been charged for this yet off zavvi? (uk)

Stock showing up on Amazon and HMV would be due to orders been cancelled it's not unusual to see stock show up just before release date with any release that was previously showing sold out as you get customers cancelling orders just before release date for varies of reasons but most due to funds not available.So much for Arrow telling us that all stock levels had been depleted by most of the retailers.......
Amazon's is over £24!
At least 78 unpaid orders with Amazon alone?Stock showing up on Amazon and HMV would be due to orders been cancelled it's not unusual to see stock show up just before release date with any release that was previously showing sold out as you get customers cancelling orders just before release date for varies of reasons but most due to funds not available.

Lot of customers cancel orders a few days before payment will be taken I do it myself a few times with Amazon/ZavviAt least 78 unpaid orders with Amazon alone?
Doesn't sound right to me. Most people preorder and payment is automatically taken before despatch. I find it hard to believe all these cards were declined at the same time. I dont think I've ever had an unpaid order problem.......![]()