I just bought a Thor Steelbook from Portugal... Does anyone know if this plays Region A? It shows Region A-C not tested.. just checking! Thanks guys
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Thor (Blu-ray SteelBook)-Embossed [Portugal]
- Thread starter gbskidmarks05
- Start date
I've just replied saying I do not want to change my order and that I want a full refund.
---------- Post added at 10:10 PM ---------- Previous post was at 10:08 PM ----------
by the way thanks guys for posting here because for some reason gmail is treating these fnac emails as spam so I never know when they arrive.
---------- Post added at 10:10 PM ---------- Previous post was at 10:08 PM ----------
by the way thanks guys for posting here because for some reason gmail is treating these fnac emails as spam so I never know when they arrive.
Yeah, I too got the blah blah email stuck in the SPAM filter...Oh well, nothing ventured, nothing gained type try...
Anybody got theirs shipped?
Anybody got theirs shipped?
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Had the same email and also dont have chrome at work so the same bit made me laugh
No refund it does go on to say something about going onto your account and cancelling but without chrome wasnt sure
Yeah, same email and no refund. I have been replying to the emails sent with no response. I finally clicked on the link in the email at the bottom "Apoio ao Cliente Fnac.pt" and submitted the email though their CS page. I at least know that worked as I got a auto-response from that.
Now, we'll just wait and see.
If any of you guys want, I'm portuguese and I can translate the email for you. Just post it here and I'll reply with a proper translation
How about you translate this into portugese for the kind folks over at fnac portugal:
"You took my money when you had no stock, said you wouldn't take it before dispatch, then kept my money pretending it was in logistics, then tried to blame the supplier, now I have to email you demanding a refund before you're willing to return the money by the looks of things. You're a bunch of clowns and i'm never using fnac again. Unless you have an exclusive that I really want, but i'll still be annoyed about this."
That ought to do it.
"You took my money when you had no stock, said you wouldn't take it before dispatch, then kept my money pretending it was in logistics, then tried to blame the supplier, now I have to email you demanding a refund before you're willing to return the money by the looks of things. You're a bunch of clowns and i'm never using fnac again. Unless you have an exclusive that I really want, but i'll still be annoyed about this."
That ought to do it.
I'll second that been on the site trying to work out how to cancel like they said with no joy!! They said no reply in 2 days and the order would be cancelled in the original email but its still on the site and Ive had no refund
I received a refund finally from them in the end but they short changed me by £10.
I have winged off another email demanding my £10 still waiting for a reply that was 4 days ago.
Worst ever website I have ever dealt with...., never again!
I've emailed them through their website effectively demanding my money back in the politest way I could manage. I put the reason down as 'complaint' so hopefully someone will actually read it. I really don't want to have to phone these people up.
---------- Post added at 08:44 PM ---------- Previous post was at 08:41 PM ----------
How did they respond to your emails? I can't believe they've messed up a straight refund... idiots.
---------- Post added at 08:44 PM ---------- Previous post was at 08:41 PM ----------
How did they respond to your emails? I can't believe they've messed up a straight refund... idiots.
Hate to bump this thread, but it is the only way to reach the people who ordered from Fnac.
Did everyone get their refunds? I got an email about cancelling my order, but I have yet to get a refund. I've responded to emails and contacted them through the website CS (even google translated some in Portuguese). I'm not getting a response and getting really about this all. If they give me a partial refund like gbdragon, I will explode.
Just seeing if I am alone in not getting my refund.
Did everyone get their refunds? I got an email about cancelling my order, but I have yet to get a refund. I've responded to emails and contacted them through the website CS (even google translated some in Portuguese). I'm not getting a response and getting really
about this all. If they give me a partial refund like gbdragon, I will explode.Just seeing if I am alone in not getting my refund.
Hate to bump this thread, but it is the only way to reach the people who ordered from Fnac.
Did everyone get their refunds? I got an email about cancelling my order, but I have yet to get a refund. I've responded to emails and contacted them through the website CS (even google translated some in Portuguese). I'm not getting a response and getting really
Just seeing if I am alone in not getting my refund.
Received this email in response to my demand for my £10 they done me out of:
Caro Cliente ,
A Fnac.pt agradece o seu contaco.
Relativamente à questão que nos colocou, informamos que já solicitámos o
reembolso do valor em crédito referente à sua encomenda.
O valor será creditado, nos próximos dias úteis, na conta bancária do
cartão Visa com que efetuou o pagamento.
Caso o valor não fique disponível no próximo extrato bancário,
agradecemos que entre em contacto para este e-mail, por forma a
verificarmos a situação.
Esperando continuar a merecer a sua preferência, a Fnac.pt estará sempre
ao seu dispor para qualquer esclarecimento ou sugestão.
Até breve em www.fnac.pt
Atentamente,
Apoio ao Cliente Fnac.pt
Tried Google translate I think it means they will refund me not sure..... Idiots wish I never ordered.
Everyone that did good luck with your refunds.
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