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I recall they did it once with the Superman collection.
My copy has shipped from WBshop!
Looks like mine's been stuck in customs since Thursday, and it still hasn't shifted.
I was going to get this but with all these damaged sets I don't think I will get one, it doesn't seem worth the hassle.
Mine turned up this morning in a reasonably sized box with a bit of padding, but there was still plenty of room for it to rattle around inside. As soon as I took the wrapping off I noticed damage to one of the corners... it looks pretty much like the one Simon posted in this picture here. I guess I should count myself lucky though, as that's the only damage.
Do you think it's worth me reporting it to Amazon? Even though I still plan to keep mine.
I would call them, no need to be rude about it just state the facts. Also Amazon is really cool about replacements, they usually send off the replacement before you even have to return the one you received. The way I look at is I just spent money on a product, it should come in perfect condition. If I break it that is one thing but if it comes that way well then I don't want to feel cheated, especially when you just spent hard earned money on it.
My copy that came from the WB had issues. The box was perfect and the graphic novel was not dented but inside the pastic casing that holds the disks were broken and cracked. So I called the WBshop and explained it to them. I didn't yell, I just said I personally feel bad when I open a new item and it comes damaged. They understood and are sending a replacement.
Cheers for the advice mate. I'm not angry about it... this stuff happens. I've had to deal with Amazon's customer service before and have always found them understanding and helpful too. My only worry is that if I return this one, how do I know the new one won't arrive the same or just as worse, as that's what happened with Simon. Plus I paid extra for import fees, so would they cover that or would I need to pay it again?
Obviously I'm gutted it's damaged, but I'm still pretty happy with the item and would rather avoid all the hassle with having to return it etc. I'll probably leave it a day or two and see how I feel about it then anyway.
My guy in the US has found me a mint one and is going to package everything up individually for me to try and get it over all minty mint