Who Framed Roger Rabbit (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

Hooltra

The French Touch
Premium Supporter
Jul 15, 2011
2,883
Paris, France
Release date: March 25, 2013
Purchase link: Who Framed Roger Rabbit?
Price: £14.95
Notes: Limited edition of 3000, Includes artwork inside and case is embossed and debossed.

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Don't know what's going on, but I ordered one just in case, because it is popping on and off. Better safe than sorry I guess.
 
Pfff, so they just lowered the price about €1 (they also lowered several other steelbooks) and they don't change it in your account once you've ordered. And of course, I used a one-time 10% voucher yesterday that I cannot use anymore.

*Sigh*. Zavvi in a nutshell.
 
They just added this to the page:

Pre-order Price Promise: Order this product with us today and if we reduce the price between taking your order and the release date, we will charge you the lower price! *terms & conditions apply

Is Zavvi watching us :p?
 
Pfff, so they just lowered the price about €1 (they also lowered several other steelbooks) and they don't change it in your account once you've ordered. And of course, I used a one-time 10% voucher yesterday that I cannot use anymore.

*Sigh*. Zavvi in a nutshell.

The price has gone up? Even if it does go down though they say you do pay the lower price

Pre-order Price Promise: Order this product with us today and if we reduce the price between taking your order and the release date, we will charge you the lower price!
 
:hilarious:

Hello **********

Thanks for placing your order with us at zavvi, order number *********

We're sorry that your order for the product(s) below has not yet been sent.

Who Framed Roger Rabbit - Zavvi Exclusive Limited Steelbook Edition

We're sorry this has happened. We're continuously looking for ways to improve the service we offer to you and we really hope you'll give us a chance to do better next time.

We're still following this up with our suppliers and we'll keep you updated on the status of your order.

You can check the status of your order by clicking on order tracking in your account pages.

Thanks for your patience, if you have any further questions please contact our customer services colleagues and they'll be happy to help.

Many Thanks,

zavvi Team
 
Got it too... seriously.... that's :ohno:
Let's keep our finger crossed...

Edit... ah... I think I know why we're receiving those (they are mixed up...):
Untitled-21.jpg
 
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This is normal though. The Hut Group always does this. It's just a weirdly automated system.

The ironic part is, it does usually take ages for me to receive their package (3-4 weeks to the Netherlands), but that's after the actual releasedate.
 
:hilarious:

Hello **********

Thanks for placing your order with us at zavvi, order number *********

We're sorry that your order for the product(s) below has not yet been sent.

Who Framed Roger Rabbit - Zavvi Exclusive Limited Steelbook Edition

We're sorry this has happened. We're continuously looking for ways to improve the service we offer to you and we really hope you'll give us a chance to do better next time.

We're still following this up with our suppliers and we'll keep you updated on the status of your order.

You can check the status of your order by clicking on order tracking in your account pages.

Thanks for your patience, if you have any further questions please contact our customer services colleagues and they'll be happy to help.

Many Thanks,

zavvi Team

Yep, same here too. Zavvi really are a bunch of muppets aren't they :hilarious:.

Got it too... seriously.... that's :ohno:
Let's keep our finger crossed...

Edit... ah... I think I know why we're receiving those (they are mixed up...):
attachment.php

:hilarious: Got the EMAIL as well..Ive been trying to DEFEND them telling everyone to give them a chance but this makes it difficult and to be honest Im a little bit AMUSED:hilarious:
 
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Got it too... seriously.... that's :ohno:
Let's keep our finger crossed...

Edit... ah... I think I know why we're receiving those (they are mixed up...):
attachment.php

That's one big arrow!!

Got it here too.. Not too bothered.. It's better to be informed I guess :hilarious:
 
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That's normal. For the next two months you'll also get personalised updates (usually with the wrong name or a HTML typo in place of your name) telling you that they're sorry for the delay in sending it to you (despite it not being released yet) and then you'll get emails telling you that it's out of stock, then some to say it's back in stock, and then they'll apologise for the delay again.

Expect it to arrive in October.

Then you'll get another email apologising for the delay in December.

Called it. :LOL:
 
Got this aswell, too funny!
Do you think we will get an email saying sorry about this email?

I like the part about trying to improve their service! Ha!
 
Yeah it happens when some muppet sets an automatic dispatch date as the forthcoming Monday. The guy on their twitter said orders will be updated soon. We'll see.

---------- Post added at 06:14 PM ---------- Previous post was at 06:12 PM ----------

I just ordered it on Saturday.



Now this is sold out. This is messed up. I guess I am going to email them and find out why they cancelled my order.

If you can, contact them via twitter. They have the same guy on there handling all enquiries. His name is Keiran and he often will look into individual orders if you send your number.:thumbs: