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My parents are the opposite, they are 60's teenagers. My dad worships Bond movies especially those of Brosnan and Moore over the others. My mother is a die hard action and Scifi fan, she loves Star Wars, T2, Rambo series, Van Damme movies and she is a SERIOUS Marvel fan, she's in her 60's yet will be at every midnight showing of Marvel movies lol. There's only a handful of movies pre Star Wars that either of them own.I often recall my parents saying to me that the movies I enjoyed when growing up didn't compare to those from the 50s and 60s.
I hear echoes of how much better things used to be all over again.
Our own children will be raving (well if they can rave by then) to their own kids about today's movies. You have to accept that demands and expectations change, as well as technology and... Well you get it
Today's the day. Enjoy it all for the spectacle that movies are.
Gutted:
Hello Roshan, Thank you for placing order ######## with us. I am sorry to let you know that there has been a problem in the warehouse which has resulted in your order being stopped prior to dispatch.
I understand this is disappointing and we are sorry. I will investigate further and request for the order to be sent to you as soon as possible. Should there be a problem with dispatching the order, we will arrange for this to be cancelled and for the money to be returned to your account upon confirmation of the cancellation. I will be in contact shortly to give you an update.
Thank you for your patience. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Followed by:
Hello Roshan,
Thank you for getting in touch for an update on order ######## . I am really sorry to let you know that we have had to cancel your order for Terminator - Zavvi Exclusive Limited Edition Steelbook because our suppliers were unable to provide it.
I understand how disappointing this might be. We have tried other suppliers but we have not had any luck. We will be removing the item from our website as soon as possible. If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Hoping to find it cheap elsewhere. Perhaps, the Film Arena one
Cheers
Hoping to find it cheap elsewhere. Perhaps, the Film Arena one
Cheers
The Italian Steelbook is still available
http://www.amazon.it/dp/B00YJ7TGZU/?tag=hidefnin0f-21
Thanks!
Ordered and cheaper than zavvi
That sucks man, when I've had orders canceled in the past they offer discounts that last about a month, you didn't receive any compensation?Gutted:
Hello Roshan, Thank you for placing order ######## with us. I am sorry to let you know that there has been a problem in the warehouse which has resulted in your order being stopped prior to dispatch.
I understand this is disappointing and we are sorry. I will investigate further and request for the order to be sent to you as soon as possible. Should there be a problem with dispatching the order, we will arrange for this to be cancelled and for the money to be returned to your account upon confirmation of the cancellation. I will be in contact shortly to give you an update.
Thank you for your patience. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Followed by:
Hello Roshan,
Thank you for getting in touch for an update on order ######## . I am really sorry to let you know that we have had to cancel your order for Terminator - Zavvi Exclusive Limited Edition Steelbook because our suppliers were unable to provide it.
I understand how disappointing this might be. We have tried other suppliers but we have not had any luck. We will be removing the item from our website as soon as possible. If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Hoping to find it cheap elsewhere. Perhaps, the Film Arena one
Cheers
That sucks man, when I've had orders canceled in the past they offer discounts that last about a month, you didn't receive any compensation?
Gutted:
Hello Roshan, Thank you for placing order ######## with us. I am sorry to let you know that there has been a problem in the warehouse which has resulted in your order being stopped prior to dispatch.
I understand this is disappointing and we are sorry. I will investigate further and request for the order to be sent to you as soon as possible. Should there be a problem with dispatching the order, we will arrange for this to be cancelled and for the money to be returned to your account upon confirmation of the cancellation. I will be in contact shortly to give you an update.
Thank you for your patience. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Followed by:
Hello Roshan,
Thank you for getting in touch for an update on order ######## . I am really sorry to let you know that we have had to cancel your order for Terminator - Zavvi Exclusive Limited Edition Steelbook because our suppliers were unable to provide it.
I understand how disappointing this might be. We have tried other suppliers but we have not had any luck. We will be removing the item from our website as soon as possible. If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Jen
zavvi Customer Service Team
Hoping to find it cheap elsewhere. Perhaps, the Film Arena one
Cheers
They gave me a one-off 10% discount code when they cancelled my 'Ex- Machina' steelbook because they had oversold it . . .thank you, Zavvi . . .
They really are a bunch of idiots. Ive only been collecting for a year and buy nowhere as many as i did off these clowns they have put me off the hobby alot. I wont pre-order anymore off them at all due to there pricing games, which sux :-( hope they give you a discount code or something....From me:
Hi Jen,
Please understand, this is nothing against you, but how is it that orders are made available to purchase online when there isn't enough stock to fulfill orders? This is not the first time it has happened as recent sales have had the same issue of items being oversold and then eventually being cancelled without any explanation.
It's tantamount to airlines overbooking their flights and then saying sorry, we don't have space for you and leave it to you to find alternate means without any compensation. It is an unacceptable business practice and you are only driving people away. I would expect a discount code or the like for a future or current purchase at the very least in situations like this. Now I need to source this item at an inflated price for no real reason. Don't have stock, don't advertise for sale. PERIOD.
Roshan
Response:
Hello Roshan,
Thank you for getting in touch about availability.
I have forwarded your comments to the relevant department. I apologise for any inconvenience.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Nancy
Thank-you, very much zavvi!
NOT
From what I remember he placed an order at £14.99 when it came back live to order it then went very quickly back in price to £19.99 a few min laterApparently @Mr Y Fronts got it for that - if he did then surely there must be others . . .?
Is there any chance you could take a screen shot of the price you ordered it at through your previous orders not calling you a liar I want to send it to zag vi and get some money backI managed to spot it at £14.99 very early on the 27th May and got my order in around 9.05am that morning, I'm pretty sure it went back up to £19.99 within 10-15 minutes or so, just lucky timing I guess.
Did you order at £19.99 and was it before it dropped to £14.99Is there any chance you could take a screen shot of the price you ordered it at through your previous orders not calling you a liar I want to send it to zag vi and get some money back
No I ordered at full price no codes they are tighter than a ducks arseDid you order at £19.99 and was it before it dropped to £14.99
? did you use any discount codes in your order
? was any other items in your order that was part of a special offer
If you used for example the 5% discount code or any other discount codes or in an order that was part of a offer then Zavvi can refuse your request to get the pre order price promise under the terms and conditions of pre order price promise
If your ordered at £19.99 and did not use any discount codes then you might have a chance to claim the pre order price promise
If the price though of £14.99 was an pricing error they can refuse under these circumstances to give you the pre order price promise
I would just keep at them for the pre order price promise but only if you ordered at £19.99 and did not use a discount code
If it was a pricing error then they could refuse the pre order price promise as they did correct the price very quickly when it came back live
I would just keep at them but as I mentioned if you used a discount code you cant get the pre order price promise as it don't apply when using any discount codes