When Saving Private Ryan was released there was instant complaints relating to a lip-sync issue found on Chapter 15th. There was no real confirmation from the studio and everything was speculation of whether it was real or just people’s setups. However, The Digital Bits’ Bill Hunt has received unofficial confirmation from Paramount and Dreamworks that indeed there is an audio issue on the disc and a fix is already in the works.

Amazon has already pulled the disc from sales and the studio is expected to announce a replacement program as soon as everything is fixed for those that have bad discs. We’ll keep you posted!

(Update)

There’s already a replacement program for bad discs. Paramount expects fixed discs in retail shops by next week. Here’s the official statement.

PARAMOUNT HOME ENTERTAINMENT RECALLING SAVING PRIVATE RYAN SAPPHIRE SERIES BLU-RAY DISCS

Replacement Product to be Available at Retail by Tuesday, May 18

HOLLYWOOD, CA (May 12, 2010) – Paramount Home Entertainment today announced that it is recalling the Sapphire Series Blu-ray edition of Saving Private Ryan recently released in North America, the United Kingdom and the Benelux countries due to an audio synch error that occurred during Technicolor’s authoring process. Although Technicolor employs comprehensive quality control measures, in this instance the issue was not detected prior to replication.

“Technicolor has been a valuable partner to Paramount Home Entertainment, and both Paramount and Technicolor are committed to providing the highest quality product to consumers,” said Dennis Maguire, President, Paramount Pictures Home Entertainment Worldwide. “Our Sapphire Series was created to present our greatest films with the finest picture and sound quality available. Saving Private Ryan is a five time Academy Award® winning film including Best Director from one of America’s most acclaimed filmmakers so we are recalling this edition to ensure that every Blu-ray disc honors Steven Spielberg’s vision.”

Technicolor has set up the following toll-free numbers for consumers who have already purchased the Saving Private Ryan Sapphire Series Blu-ray, which provides details on how they can receive a replacement copy — US and Canada: 888-370-8621, UK: 08000-852-613. Consumers can also return the Blu-ray to the stores where they purchased the product to receive a replacement. Technicolor expects to have replacement discs available at retail no later than Tuesday, May 18.

Bill Hunt’s Note: I’ve confirmed with Paramount that the corrected Blu-ray discs will have a YELLOW UPC code/symbol on the back. That’s how you’ll know you’re getting the fixed Blu-ray.

Source: The Digital Bits