Amazon.de new shipping rates to drops (Aug 2012)

[marmup]

I didn't see this posted elsewhere, so I apologize if this was already brought up. Amazon.de has dropped their shipping charges significantly to the U.S. to EUR 3.00 per shipment (was 14 EUR flat before). Additional costs per kg add another EUR 3.00(on a pro-rata basis) for orders that exceed a 1 kg. Pretty cheap to order from them now and not have to do a big order just to reduce shipping costs.

Shipping to the UK has dropped as well(thanks sunnyx)

Link to rates below-digitalbabe-HDN Staff.

http://www.amazon.de/gp/help/customer/display.html/ref=hp_504938_lie_inl/?ie=UTF8&nodeId=200170100

 

[Sigill]

Does anyone know about returns to Amazon.de? I am in the UK and today I received Chinatown from Amazon.de with a huge dent on the back. I went through their return procedure, printing off the return label etc. But I was wondering about the return postage, I think it is going to cost me £5.75 at the post office, will I get that back from Amazon.de or am I just out of pocket. Seems a bit daft paying that for postage when the steel only cost me £9! Thanks for any help.

You are better off contacting them and asking what they want you to do. They may tell you to keep the Steelbook if the return costs are too high.

 

[blu-steel]

I wish they would wrap a thin sheet of foam like zavvi uses around the steel before putting into those frustration free boxes. It cuts and wears on the plastic wrap way too much.

 

[stevien]

You are better off contacting them and asking what they want you to do. They may tell you to keep the Steelbook if the return costs are too high.

Yes, I have emailed them, just waiting for a reply, thought I would ask on here to see if anyone has had a similar situation. It probably did not get damaged in transit as I had another steel in the same box, (both were boxed separately in one big box), and that one was fine as well as all the boxes being undamaged. Guess I just need to wait for an answer. Thanks.

---------- Post added at 08:17 PM ---------- Previous post was at 07:43 PM ----------

Just got a reply from Amazon.de and they have told me, given the postage costs, to keep the damaged steel and they will send me another copy tomorrow. Happy outcome!