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Doctor Who - Spearhead from Space (Blu-ray SteelBook) (Zavvi Exclusive) [UK]
- Thread starter digitalbabe
- Start date
Forgot about that one there was also a Season 4 G1 Best Buy exclusive that I have (the season 5 was available in both G1 and G2)
Congrats on the great pics! They capture the true gloss effect so much better than mine did!Mine arrived this afternoon, looks fantastic,gloss finish really compliments the great artwork, John Pertwee himself would have liked this release.
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I hope either Zavvi or Amazon release steelbooks for each series of the new series. It would be great to have a complete collection of Doctor Who Bluray steelbooks. Shame there aren't more classic series releases that could get the Bluray steelbook treatment.
Is anyone still waiting for Zavvi to charge their debit card and despatch their order
I still not yet had my debit card charged or a despatch notice
I still not yet had my debit card charged or a despatch notice
It's not the first time this happens Zavvi sometimes don't send out orders the same time they do it in batches and some not till after release date
Most of the time it's 3-5 days before release date but not always with every release some distributors ship stock to them at different stages
Release date not till Monday so I will have to wait until then if I ask now all I will get is a auto reply it's not released until 25th April
On rare occasions they have more orders than the print run due to their stock control system not show live stock levels and they not listed as sold out but I don't think that will apply to this release
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I think it's crazy if Zavvi are sending out orders in batches when people have been waiting and messed about with this release for so long. In fact, the whole way this has been handled has been ridiculous. In my opinion Zavvi should have offered to deliver all Spearhead From Space steelbooks first class rather than standard delivery as a way of apology.
Don't Amazon do something similar?
There's been lots of reports of people receiving their orders from Amazon before lots of others have even been dispatched. Sure, you'd think with Zavvi (who only offer one type of delivery option I believe), they'd post the whole lot out on the same day so admittedly it's not ideal. Even so, with the way our postal service works, there's no guarantee you'll get your copy of something the same day as a someone down the road but in a different post code area.
I know someone who lives literally half a mile away, but our orders never seem to arrive on the same day even though we get dispatch emails at the same time.
I was once advised by Amazon that pre-orders are sent out to those that placed their orders first, so in effect they are applying a "queuing" system, whereby if you were one of the first to place a pre-order, then you'd get one of the first batches being sent out etc. Maybe Zavvi do something similar. Although, knowing how "sophisticated" Zavvi's systems are (not!), I rather suspect that it's just something more random!
I've had multiple items despatched on the same day arrive several days apart, so even to the same address it can be pretty random where the Royal Mail is concerned as well.
Amazon definitely do not do send out orders based on those who orderd first
I have had orders placed before others and customers who ordered after me got their orders shipped and delivered before my order was despatched
It depends on your location as to when amazon despatch your order and what carrier they use for your order and what shipping method you picked when ordered if you pick free shipping it can be often not till after release date sometimes before they despatch
Most of my amazon orders are despatched on the Sunday with delivery by Tue/Wed and recently a good few orders have been not been despatched until till the Monday release date and a few not despatched until the Tuesday
Zavvi have different warehouse distribution in a few countries now and explains why some orders arrive fast and others take longer
They gave me a reply previously when I questioned a delay in arrival of one of my previous orders
Items can be dispatched from different warehouses/countries and therfore delviery time is not always the same
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I was only repeating what I was once told by an Amazon Customer Services adviser when I was querying an order once - I wasn't claiming that it was true or that I even believed it! We all know from experience how well informed (not) Customer Service advisers often are! And I'm not blaming them particularly, BTW, or expecting them to know everything. They are often reliant on the duff information that has been passed to, or is available at hand for, them to deal with any type of query.
I know I had issues with amazon customer service with a few releases recently with arrow video releases ones that were listed as sold out
They have been telling some customers who pre ordered a release when they asked when their order will be despatched the reply they got was it's sold out and not available and suggesting they cancel their order
This caused confusion for customers as their pre order was fine and safe just not been picked from the stock delivery yet at the warehouse
Some amazon night time customer service staff are just looking at the website listing instead of contacting the warehouse staff
Amazon customer service is yes miles better than Zavvi but in saying that amazon have outsourced the customer service for after hours enquires and it's not the same level of the day time customer service
I now avoid amazon customer service at night time I send any questions I have about any order issues during day time office hours
Back to this steelbook I will wait till Monday release date and see if my debit card gets charged and if not then I will contact Zavvi asking what's the delay in taking payment and despatching my order
I don't know about Amazon but I just think it would be nice when the steelbook had been delayed for so long if Zavvi had offered to deliver them first class in one batch.
It's a shame they can't do the other classic series story shot on film - the 1996 TV Movie.
Most will have these already but anyway here's a quick look at Doctor Who Blu-rays in steelbook packaging (U.K.) together with their release dates:-
1) THE COMPLETE 5TH SERIES (8th Nov 2010)
2) DALEKS - INVASION EARTH : 2150 A.D. (15th May 2015)
3) DR. WHO AND THE DALEKS (3rd Aug 2015)
4) THE COMPLETE 9TH SERIES (7th March 2016)
5) SPEARHEAD FROM SPACE (28th March 2016)
1) THE COMPLETE 5TH SERIES (8th Nov 2010)
2) DALEKS - INVASION EARTH : 2150 A.D. (15th May 2015)
3) DR. WHO AND THE DALEKS (3rd Aug 2015)
4) THE COMPLETE 9TH SERIES (7th March 2016)
5) SPEARHEAD FROM SPACE (28th March 2016)
Good shout! It was shot on 35mm film (whereas Spearhead was shot on 16mm film).
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