IT (1990) (Blu-ray SteelBook) (Cine-Museum Art #12) [Italy]

Jul 3, 2019
411
UK
Oh good. Mine is moving now, I know because:

"We’ve been notified that an item has been posted to you from C.B.I. di Carlo Bugli in Italy. Just to let you know, it’s likely there will be a customs charge to pay for this item, due to the declared value of it.

We’ll let you know when it’s in the UK and confirm if any charges have been applied by Border Force, or if it’s been passed to Royal Mail for delivery without charge".

Excellent :sweat:
 
Sep 17, 2017
778
Yeah I got the same.

How likely is it we’ll have to pay customs charges? Didn’t think we had to as it’s from Europe.
 
Oct 7, 2014
276
London UK
"We’ve been notified that an item has been posted to you from C.B.I. di Carlo Bugli in Italy. Just to let you know, it’s likely there will be a customs charge to pay for this item, due to the declared value of it.
I just received this email for my Pet Cemetery order. Looks like we will be hit by custom fees. That and along with a super snail pace postage, it's not been the best first time experience so far with this retailer.
 
Nov 21, 2016
356
Croatia
I think it is a stupid automatic disclaimer - they were probably preparing for Brexit and left it turned on. Same like in some stores - companies Croatia was not part of EU for 3-4 years until someone ticked the box in the software
 
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Steelselecta

Premium Supporter
Jul 30, 2013
3,743
UK
People in the UK shouldn’t worry about the possible customs fee thing, I had the exact same message with Halloween and I didn’t get charged.

On another note @duckandrun - I messaged you today about my shipping of this, any joy?
 
Oct 28, 2015
834
At least yours is in the country. My order (Pet Cemetery) has been shipped 3 weeks ago and still nothing. The provided tracking says it left Italy on the 6th, whereas Royal Mail says Switzerland.
Well, mine is probably on its way back to Italy so I'm not sure if thats better lol.
 
Jun 29, 2011
850
This message to thank Carlo @duckandrun
The bracelet gift from the first man release was missing in my box. Contacted him by MP and received it today. Great customer service.
Thank you for your feedback, we're working to improve quality of assistence after sales but sometimes is not easy because CM team is limited!
Thank you for your patience and trust in our service!
 
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