This Steelbook is from Paramount
Same Steelbook in Asia and Europe and they are the exact same only the Jcard is different and the spine is the same also
Zavvi don't make any products never have done even the Zbox is made by another company all Zavvi do is pick what goes into it and these again are other companies products they are a retailer who sell other companies products with some products offered to them as a UK exclusive
Zavvi are the same as your high street record/video shops and online shops
HMV and Amazon are a retailer as is Zavvi and Sainsbury's
Sainsbury's did not make their exclusive mission impossible release either paramount UK got it made and offered as a exclusive to Sainsbury
Yes the spine is not the best but it's paramount error not Zavvi error
The other retailers in Europe and Asia have the same problem the spine missing mission impossible
Hard to tell if it's a mistake or was on purpose only paramount can answer that
As a former trade retailer I didn't need the lesson in the process.
Honestly, I'm not bothered whether it's Paramount's mistake, the schemes of Dick Dastardly or an act of God. Zavvi advertised and pre-sold a product. If the product was not right, it was their job to send it back to whoever supplied it to them, and so on up the chain. To take my money - or anyone else's - for visibly erroneous products was not their right, it was a privilege I granted them in exchange for product supplied at distance as per their visual representation and description.
Now, they can indeed pull the 'design may differ from that shown in preliminary artists impressions' card, but it wouldn't wash in practice because this is a premium product marketed exclusively on its aesthetic distinctiveness from standard product.
My issue is quite simply that regardless of whoever MADE the product and whoever made the error, it was a fundamental failure for Zavvi not to QA the stock prior to shipment, which has resulted in a financial liability of cost to themselves and to purchasers of this item in order to either make this issue good, or to grant due refund.
If all European retailers have this problem, then Paramount have a huge eff up on their hands, because this is now not a 'premium' product and even a future reissue, with unwanted 'flawed' product on the market, will not be able to be sold at a premium price. Very few movie fans other than serious 'collectors' will dream of dropping £40 for one of these with or without the glaring mistake on the spine, so the only foreseeable outlet for these is indeed as 'bargain basement' stock. And in the 6-12 weeks it will inevitably take Paramount to get around to a reissue or a full recall for a cosmetic repair, that's exactly where these items will belong, having lost the 'day one' excitement of a new released title (Rogue Nation).
This is the effective vindication of anyone who balked at the astronomically high price of purchasing this set.
I now utterly regret not listening to my initial hesitancy in justifying this collection's price point, and have advised Zavvi that I insist that they bear the cost of the return of the goods which have been supplied not as advertised and of a clearly defective, unfinished nature.
The rest is between them and Paramount or Technicolor or whoever is responsible these days, and of no concern to me.
I'm similarly abundantly aware that Sainsbury's don't make BluRay packages. They remain, however, entirely accountable for the 'exclusives' that they obtain and sell to the consumer. If these exclusives are going to be crap, shoddy packages, they'll stop paying premiums or striking volume deals for 'exclusives' because that term will begin to carry a negative connotation to their customers. The very nature of 'exclusive' denotes 'advantage' or 'premium' or 'more valuable.'
I've yet to come across a 'high street shop' that deals in specialist products which does not excitedly receive the new stock and have a least a handful of employees who want to enthusiastically examine the new items or enjoy the 'treat' of being the first to receive a personal reserved item at 'staff discount.' Someone at Zavvi looked at this. Someone recognised a problem. Someone said 'eff it' and shipped them out the door anyway. Guaranteed. Call it reckless abandon or calculated risk or any other business strategy you like. It was a decision that was fundamentally contrary to the spirit of consumer rights and distance selling.
Cannot believe there is NO Mission Impossible spine title 
So glad I managed to cancel this prior to it shipping out (£££'s saved! 
) 
